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Honda of Tiffany Springs - Service Center
Kansas City, MO
753 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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753 Reviews of Honda of Tiffany Springs - Service Center
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February 20, 2020
Thank you Mr. Bill Robinson for picking me up after my oil change! He made sure I got back to the dealership after the courtesy car driver had left for the day. He is the best! 🤗 oil change! He made sure I got back to the dealership after the courtesy car driver had left for the day. He is the best! 🤗 More
by Ms. Flowers
February 09, 2020
Professional, courteous, and personable Jason Fry was my service advisor for an A service oil change, transmission oil change, and 4 new tires. He clearly explained what was needed and why; Jason Fry was my service advisor for an A service oil change, transmission oil change, and 4 new tires. He clearly explained what was needed and why; since my mileage on my 2013 Accord was almost 60K, the service requirements were definitely needed. Jason kept me informed on the progress of the work. And he ensured that the cost was as low as possible by ensuring coupons were considered in the price. I have been going to Honda of Tiffany Springs for many years and have never been disappointed in the quality of service. Jason just confirmed my trust in this dealership. More
by tighed
Employees Worked With
Jason Fry
February 08, 2020
Work was less expensive than I had anticipated. My 2009 Accord has 171,000 miles on it. The service adviser did not try to oversell me on what was needed to ensure my car was still roadworthy for a long tr Accord has 171,000 miles on it. The service adviser did not try to oversell me on what was needed to ensure my car was still roadworthy for a long trip. We discussed the range of items that most likely needed attention and prioritized them. My car was thoroughly inspected, the needed work done, and I'm now comfortable taking it on an extended trip. More
by porterrm
Employees Worked With
Don't, remember
February 05, 2020
Jason Fry is an outstanding service advisor and keeps our 3 Hondas in good shape. He is trustworthy and I never have to worry that I'm being sold unnecessary service. He is knowledgeable and thorough. I woul 3 Hondas in good shape. He is trustworthy and I never have to worry that I'm being sold unnecessary service. He is knowledgeable and thorough. I wouldn't go anywhere else for service with this awesome team. More
by KE
February 05, 2020
Professional, Knowledgeable, Trustworthy and Friendly Beautiful facility,child friendly. Have been coming here for many years and have never had a problem. A dealership that's big enough to serve you b Beautiful facility,child friendly. Have been coming here for many years and have never had a problem. A dealership that's big enough to serve you but small enough to know you. More
by Bill Robinson
Employees Worked With
January 10, 2020
Service staff I have brought our car in five times since we purchased it it August, twice for service and three times for problems. One out of the five times I was I have brought our car in five times since we purchased it it August, twice for service and three times for problems. One out of the five times I was treated with respect. This was a few days ago when Gina Urick worked with us. The other times I was not even greeted or my presence acknowledged in the service area, until I approached someone. Each time there were two or three of the service managers at their desks who did not have customers at the time. Unfortunately some of the settings were turned off after our regular service appointment January 7th; I had no cruise control, lane mitigation lines, etc. I had to make another trip to the service department the next day to get the settings restored. I was disappointed these basic functions were not operable after having had routine service and the 21 point inspecton. Anthony Catania has been very helpful and welcoming when we come in, even 4 months after the car was purchased. He has also helped me on the phone when I have had a simple question. More
by Patsy
Employees Worked With
Gina Urick: 5 stars, Anna Mora, Anthony Cecena, Jeff Hudson, Kyle Hoopes, Anthony Catania
January 08, 2020
Regular Maintenance and Tire Upgrade My 1/6/20 recommended service was for 21,750 miles over 3 years on our 2017 CR V EX AWD. We added a premium tire upgrade to replace the lesser factory My 1/6/20 recommended service was for 21,750 miles over 3 years on our 2017 CR V EX AWD. We added a premium tire upgrade to replace the lesser factory set. This is our town car, not used on trips. Service is great over 3 years due to Mike Bair. Previously we bought and serviced at O'Neill, but have switched to Tiffany Springs. We prioritize service over sales. In 2020 we will likely upgrade our trip vehicle to an AWD sedan. More
by Town & Trip Cars
Employees Worked With
Mike Bair
January 06, 2020
Always nice, friendly and knowledgeable. Thank you All of the service people I have worked with have been very knowledgeable and friendly. I really appreciate their attention to detail and there is ne All of the service people I have worked with have been very knowledgeable and friendly. I really appreciate their attention to detail and there is never a dumb question. Thank you! More
by dgott
Employees Worked With
Ty Bruenn, Mike Bair, Kenny Williams
