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Honda of Tiffany Springs - Service Center
Kansas City, MO
753 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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753 Reviews of Honda of Tiffany Springs - Service Center
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August 01, 2016
Great Service Department First I'd like to say that they had great customer service, honest assessments, and well priced parts and labor. My Honda Pilot was blowing hot air fr First I'd like to say that they had great customer service, honest assessments, and well priced parts and labor. My Honda Pilot was blowing hot air from the A/C and I needed it fixed quick. The team at Honda of Tiffany Springs got me the appointment date and time I wanted. I worked with Mike Bair and he was amazing. From scheduling my complementary shuttle service to keeping me informed on the process Mike was great. When my vehicle needed to stay over night, because the part needed to be expedited to the location, Mike got me a loner vehicle. The next day my vehicle was ready to go before noon and price came in under estimate! The two car shuttle personnel that I received rides from where friendly and professional. Don't go any where else! Also, they have won awards for fixing things right the first time which was important to me as well. More
by Satisfied Customer
Employees Worked With
Josh, Mike Bair
July 29, 2016
Thorough, prompt service. I scheduled this service after being told on a previous visit days earlier, to have the motors replaced on both power sliding doors on our Honda Odyss I scheduled this service after being told on a previous visit days earlier, to have the motors replaced on both power sliding doors on our Honda Odyssey. Check in was quick as usual, the the repairs were made before I could complete a quality, power nap. The doors work perfectly now. Price was fair and below the quote. More
by Doc Gould
Employees Worked With
Jeff Hudson
July 28, 2016
Great service I was treated great and the work was done quickly. The loaner I needed was provided for me to pick up my grandson on time so everything worked out rea I was treated great and the work was done quickly. The loaner I needed was provided for me to pick up my grandson on time so everything worked out really well! Plus the airbag recall item was replaced without me having to make an extra trip. More
by humbug
Employees Worked With
Eddie Lambkin, Mike Bair
July 25, 2016
Great Service Mike took an extra step to check with me about our minivan to make sure everything was done correctly and safely after the repair service. Mike took an extra step to check with me about our minivan to make sure everything was done correctly and safely after the repair service. More
by apark
Employees Worked With
Mike Bair
July 22, 2016
Air bag recall Special thank you to Mike Bair for his personal care during our CRV air bag recall service! He has been there for all six of our Honda vehicles! Special thank you to Mike Bair for his personal care during our CRV air bag recall service! He has been there for all six of our Honda vehicles! More
by Yerfdog
Employees Worked With
Mike Bair
July 21, 2016
Road Trip Emergency At 7:10 AM I fortunately made it to your dealership after experiencing a slow tire leak which then turned into a close to flat tire. I was treated gr At 7:10 AM I fortunately made it to your dealership after experiencing a slow tire leak which then turned into a close to flat tire. I was treated graciously, respectfully, and efficiently by Mike Bair. Wow! What an impressive person AND professional. If I lived in your area I'd be back in a flash for service. OUTSTANDING!!! More
by Road trip emergency
Employees Worked With
Mike Bair
July 18, 2016
First visit for service. I arrived for an appointment to get the 3000 mile oil change completed on my wife's 2016 Honda CRV. I was immediately met by Paul Wobbe, a service wri I arrived for an appointment to get the 3000 mile oil change completed on my wife's 2016 Honda CRV. I was immediately met by Paul Wobbe, a service writer who was very personable and courteous. He swiftly went thru your pre service inspection and wrote up a service order addressing my requests. I was wondering around the sales floor visiting with the sales reps when Paul came in to advise me that the service on my vehicle had been completed. He explained what services had been performed on my vehicle and asked me if I had any question? We visited for a short while about the type of service I could expect from Honda of Tiffany Springs. I was very pleased to hear his high praise for their service department as Paul and I have shared many of the same life experiences. My initial experience was a very good one. More
by Demanding
Employees Worked With
Paul Wobbe
July 18, 2016
Good Experience This trip I had Mike Bair as my service manager. In past with Honda Tiffany Springs service I received from others routine care as you would expect This trip I had Mike Bair as my service manager. In past with Honda Tiffany Springs service I received from others routine care as you would expect from most auto dealerships, but this time Mike Bair handled my service. I had bought the Accord from Tiffany Springs new 2013. I had been getting oil changes and small service jobs done since purchase but had not kept the log book updated and I had 35,000 miles on car. Mike went beyond just writing up this days service that I requested. He went to computer file and logged in my book the day and service that was done over the past three years. I asked what service should I have done today at the current mileage. He made his recommendations to which I said OK lets do it. He went beyond the normal accommodation and made me feel like he cared about me and my auto. GREAT EXPERIENCE More
by Mr. B
Employees Worked With
Mike Bair
July 17, 2016
As Always, They are the BEST! Each time I go to Tiffany Spring Honda, I always know it will be a good experience. Mike Bair and all the rest welcome you as you come in, take the ti Each time I go to Tiffany Spring Honda, I always know it will be a good experience. Mike Bair and all the rest welcome you as you come in, take the time to let you know they see you, even when they are busy with another customer. That is a good way to help a customer be patient. Once they are ready for you, they are efficient and at ease with their knowledge, and recognize you as a repeat customer. Mike even has remembered details of our previous conversations. I always wait now that I am retired, service is quick, correctly completed, explained fully as needed, and check out is speedy. This is only my second Honda, I will most likely always drive a Honda and do business with Tiffany Springs Honda! More
by HKAYS
Employees Worked With
Katie, who is new and Josh the porter, he is the best. , Mike Bair
July 15, 2016
In and out! I was able to get my car in and out in a timely fashion. Oil change and rear brake pad replacement. Dropped off at 9 and ready for pick up by 3. Th I was able to get my car in and out in a timely fashion. Oil change and rear brake pad replacement. Dropped off at 9 and ready for pick up by 3. Thank you!! More
by brian
Employees Worked With
Mike Bair, Jeff Hudson
