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Honda of Tiffany Springs - Service Center
Kansas City, MO
753 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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753 Reviews of Honda of Tiffany Springs - Service Center
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May 11, 2021
First time customer to Honda of Tiffany Springs. 10/10 for great customer service, trustworthy, very knowledgeable, & went above and beyond to help us finance!! for great customer service, trustworthy, very knowledgeable, & went above and beyond to help us finance!! More
by bjsullivan0212
March 22, 2021
Very poor customer service dialog when referred to him on warranty related issue; when I called, I was told to come down and they would gladly handle... when I arrived, I was told by Jeff he will not handle warranty related issue; when I called, I was told to come down and they would gladly handle... when I arrived, I was told by Jeff he will not handle this warranted issue, but to take elsewhere! Bodes poorly for their dealership, and him as a service manager. More
by Mike
Employees Worked With
Joe Ryan, Jeff Hudson
November 14, 2020
Received excellent service on a Honda Civic bought elsewhere. They programmed my spare key in a reasonable amount of time on a Saturday. Mike assisted me and even though he was about to leave for the elsewhere. They programmed my spare key in a reasonable amount of time on a Saturday. Mike assisted me and even though he was about to leave for the day, he stayed and checked out an issue I was having with the trunk of the car that I had not made an appointment for. I have had nothing but positive interactions with the parts department and with the service department. All extra parts I had to order for the Civic were ordered and received promptly and at a fair price. Installation was simple and DYI, but the parts manager took the time to answer my questions and his contact info if I had any questions or needed to return them if they didn't fit. I will definitely take the Civic there when it needs service. More
by Mwise
Employees Worked With
Jim Eary, Mike Bair
November 06, 2020
Mike Bair has been taking care of my Honda’s for almost 30 years. To use a cliche; Mike is like fine wine......he started out excellent and he keeps getting better and better with age. I cannot state s 30 years. To use a cliche; Mike is like fine wine......he started out excellent and he keeps getting better and better with age. I cannot state strongly enough how pleased I always am with Mike. He is courteous, punctual, always remembers my name, he tells me what is going to be serviced, then does it, then reviews his work with me. If all Honda service people were as good as Mike, the brand would have no service issues. More
by docwatkins47
Employees Worked With
Mike Bair
October 30, 2020
Had service done on both Honda cars and Mike Bair was the Service Rep. He was extremely professional in communicating the issues that were taken care of. An excellent Service Rep in my opinion. Service Rep. He was extremely professional in communicating the issues that were taken care of. An excellent Service Rep in my opinion. More
by W920Brumar
Employees Worked With
Mike Bair
October 25, 2020
Jason Fry & Brad - My go to guys for my Honda Crosstour service needs ! Brief waiting period for service and customized to my car's current needs. service needs ! Brief waiting period for service and customized to my car's current needs. More
by I_LUV_MY_HondaCrosstour
Employees Worked With
Jim Eary, Jeff Hudson, Jason Fry
October 17, 2020
We greatly appreciate our Service Advisor Jason Fry. He is thorough, trustworthy, and provides excellent service. He's kept our 4 Honda's in good shape for the long haul. We can always count on Jason and H is thorough, trustworthy, and provides excellent service. He's kept our 4 Honda's in good shape for the long haul. We can always count on Jason and Honda of Tiffany Springs. More
by KE
Employees Worked With
Jason Fry
October 16, 2020
They always try to use "scare tactics"/up sell you. Additionally, we have the $9.95 lifetime oil changes, and they always try to charge the full amount. Terribly disappointed in this service department Additionally, we have the $9.95 lifetime oil changes, and they always try to charge the full amount. Terribly disappointed in this service department and their ability to be kind, honest and fair. More
by JD
Employees Worked With
The service man is not listed.
