Honda of Tiffany Springs - Service Center
Kansas City, MO
753 Reviews of Honda of Tiffany Springs - Service Center
Great service! Jason was extremely helpful, informative about what services needed to be completed and courteous of my time. I appreciate all the hard work at this d Jason was extremely helpful, informative about what services needed to be completed and courteous of my time. I appreciate all the hard work at this dealership! Thank you! More
Timely & courteous. Jeff Hudson was very helpful and kind. He is an asset to your company. I appreciated his help and would ask for him again. Thanks. Jeff Hudson was very helpful and kind. He is an asset to your company. I appreciated his help and would ask for him again. Thanks. More
Nothing Scary about encountering this Jason A week ago, I was nearing 200,000 miles on my 2009 Odyssey, and had the timing belt replaced and needed a tensioner as well. Then after driving anoth A week ago, I was nearing 200,000 miles on my 2009 Odyssey, and had the timing belt replaced and needed a tensioner as well. Then after driving another 2000 miles this week, I got the maintenance codes for a tune up and valve adjustment, transmission service, and an oil change and tire rotation. Since I had to work this particular Saturday, I left the van for the day. The work was completed and I picked up the van shortly before the close of business for the day. Now, the Odyssey is in tip top shape for the winter, and for the 2000 miles that I drive it weekly. I was also surprised that the final price was lower than the estimates for each of the services performed. There are so many reasons that Honda of Tiffany Springs is the ONLY service department that I will let work on my 2008 Civic and 2009 Odyssey. More
The Great Hotcakes Hoax-aka-The Phony Flapjack Flap We had just had our first cold night of the season, and I turned my heater on to get the car toasty. For years, if I smelled something like pancake s We had just had our first cold night of the season, and I turned my heater on to get the car toasty. For years, if I smelled something like pancake syrup in the car, I thought I must have an antifreeze leak and it was being burnt somewhere. I brought the car in, and service adviser Jason Fry, who had my coolant system and heating system checked out, but found nothing and sent me on my way. Three nights later, I was doing my weekly deep clean on the old Civic, and lo and behold, there on the floorboard was the McDonald's bag and left over platter with pancake/syrup residue from the day before my mysterious 'syrup smell'. It was that turning on the heater that warmed up that platter and produced the smell. Sorry, Jason. By the way, about a week later I had my 2009 Odyssey in to replace the timing belt at 200,000 miles and it needed a new tensioner as well. That service was quick, thorough, and I got a little discount as well (but I won't tell). More
Complex issue with 2013 Pilot I brought my vehicle in last week for an engine light that was on. They thought they had it repaired, but I had to return the following day after ser I brought my vehicle in last week for an engine light that was on. They thought they had it repaired, but I had to return the following day after service was completed because the light came back on. They ran the codes and it turned out to be an issue they don't see very often. Jason did an excellent job of staying in communication with me and making sure that everything was taken care of. I appreciate the friendly, excellent follow through to make sure my vehicle is in the clear of any issues. Jason also made sure that I had a loaner vehicle to use even on his day off. Mike Bair should also be commended for excellent customer service as well. Thank you! More
Super Friendly People and The Best Customer Service Ever We get the best explanation of work done and feel very safe with our Ridgeline when we leave the dealership. Thank you for your dedication. We get the best explanation of work done and feel very safe with our Ridgeline when we leave the dealership. Thank you for your dedication. More
Always friendly and respectful No issues at all so I will be back on my CRV Service. The waiting room is too notch and comfortible. The wait time on services done are reasonable. No issues at all so I will be back on my CRV Service. The waiting room is too notch and comfortible. The wait time on services done are reasonable. More
Great customer service Jason was very thorough in explaining everything that was done to the car. Gave me a good price for work done. I was pleasantly surprised by how quick Jason was very thorough in explaining everything that was done to the car. Gave me a good price for work done. I was pleasantly surprised by how quickly the job was accomplished. Good job, Honda if Tiffany Springs! More
Great and timely service Zac Thomas was my service rep. I dropped my car off for a problem at 11 am even though I had a 1pm appointment. This was the only time I could get rid Zac Thomas was my service rep. I dropped my car off for a problem at 11 am even though I had a 1pm appointment. This was the only time I could get ride to the dealership. Explained my issue to Zac as best I could...so scrapping noises under the hood on the right side. A little after 1pm, got call from Zac telling me the car was ready for pick-up. I was totally surprised. When I got there told me it was a rock that had lodged itself between the brake pad and rotor. We had a good laugh. Really appreciated how Zac treated me. More
Consistent excellent service Jason has always been helpful in getting my vehicles in for service immediately and providing good information regarding repairs/services needed. Shor Jason has always been helpful in getting my vehicles in for service immediately and providing good information regarding repairs/services needed. Short wait times and nice waiting room as well. Highly recommend! More