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Honda of Tiffany Springs - Service Center
Kansas City, MO
753 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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753 Reviews of Honda of Tiffany Springs - Service Center
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March 05, 2019
Nice service Josh Ballentine was courteous and provided useful advises. My overall experience was very positive, except one small thing: My car usually got washed Josh Ballentine was courteous and provided useful advises. My overall experience was very positive, except one small thing: My car usually got washed after the service in the past, but not this time. I was in a hurry to leave, so did not turn back in to ask. More
by Joan
Employees Worked With
Josh Ballentine
March 01, 2019
Oil change. Went for an oil change. It looked like they were busy. Through waiting room door I saw my car siting for about 30 min. It was then driven out and abou Went for an oil change. It looked like they were busy. Through waiting room door I saw my car siting for about 30 min. It was then driven out and about 5-10 min. later I was called to desk and said my car was done. Clerk went over the checklist of what was done. Out of curiosity when I got home I checked the fluid levels that were checked as topped off. The windshield washer fluid was dry. Brakes were not checked. I now wonder in that short time if I even got an oil change. More
by gUSTAV
Employees Worked With
Mike Bair
February 26, 2019
Excellent Service! As always, Mike explained to me clearly what service was needed and got everything done in no time! Always a pleasant experience! Will definitely be b As always, Mike explained to me clearly what service was needed and got everything done in no time! Always a pleasant experience! Will definitely be back! More
by JC
Employees Worked With
Mike Bair
February 24, 2019
More repairs than planned, but another great experience! I took my son's Accord in for a battery check and potential new battery. The Service Technician discovered other items that truly needed to be repair I took my son's Accord in for a battery check and potential new battery. The Service Technician discovered other items that truly needed to be repaired, not necessarily that day. However, it was easy to approve moving forward that day on all the repairs outlined to me by Mike Bair. Mike is the ultimate professional and straight shooter, plus he provided a loaner car at no charge since they had to keep my son's Accord overnight. Mike (and Jason Fry) is one of the primary reasons I only use Honda of Tiffany Springs to service our four Honda vehicles, all purchased at the dealership. I also have great faith in the Service Technicians doing the work, knowing many of them have many years of experience. Thus, Mike, Jason and the entire Service Advisor group, coupled with the Service Technicians making the repairs form an outstanding team providing the ultimate piece of mind when driving away from the dealership after paying for the visit. More
by TJ McGanahan
Employees Worked With
Mike Bair
February 18, 2019
Top notch Best waiting area in town and Kevin in service is very nice and follows up. Winter is stressful for all right now but Kevin made it not so stressful w Best waiting area in town and Kevin in service is very nice and follows up. Winter is stressful for all right now but Kevin made it not so stressful with fixing replacing my battery. More
by Chester
Employees Worked With
Jeff Hudson, Kevin Selvidge
February 15, 2019
Excellent all around Kevin was great! He was exactly what every service person should be. He listened, took an extra step with a problem I described by escalating it to Kevin was great! He was exactly what every service person should be. He listened, took an extra step with a problem I described by escalating it to Honda, and he got me the best discount from the coupons I had. He was great with communicating that the car was done too. More
by Scroodles
Employees Worked With
Kevin Selvidge
February 08, 2019
oil change In and out quickly. Upfront and honest about what needed to be done to my car. Will definitely be coming back in the future! Thank you In and out quickly. Upfront and honest about what needed to be done to my car. Will definitely be coming back in the future! Thank you More
by Civicmindedted
Employees Worked With
Kevin Selvidge
February 01, 2019
Nothing but the best! If Kevin is not working I do not bring in my car as Kevin has helped me every time and makes sure I’m taken care of right away, the best part is he ma If Kevin is not working I do not bring in my car as Kevin has helped me every time and makes sure I’m taken care of right away, the best part is he makes sure I’m in and out in a timely manner! He keeps me informed of everything going on with my car and if I have any issues he is easy to contact. Kevin has always explained anything going on with my car that I do not understand and has even gone to the extent of helping me figure out the best way to go about getting it fixed price wise. He is the best! I highly recommended using Kevin when you come into get your car serviced. More
by Kileyj
Employees Worked With
Kevin Selvidge
January 21, 2019
Operator Error is Washing Vehicle in Cold Weather On the way to watching our beloved Chiefs lose the AFC Championship game, I stopped to wash some crud off of my Odyssey, so it would look better while On the way to watching our beloved Chiefs lose the AFC Championship game, I stopped to wash some crud off of my Odyssey, so it would look better while tailgating.Outside temp-around 20 degrees. On the way home, one of the power doors would not fully close, and would even reopen a little while driving, and the dome lights were on. I brought van in, they opened the doors in the warm service shop, and reset all pertinent codes. PROBLEM SOLVED. More
by Doc Gould
Employees Worked With
Jason Fry
January 19, 2019
Great service Brought our 2018 Odyssey in for recall service. Mike Bair helped us quickly and professionally and kept me updated during the wait. At the end expla Brought our 2018 Odyssey in for recall service. Mike Bair helped us quickly and professionally and kept me updated during the wait. At the end explained what had been done thoroughly and clearly. More
by Fitz304
Employees Worked With
Mike Bair
