Honda of Tiffany Springs - Service Center

Great Dealership We have bought 5 cars there since 2009, they always go the extra mile, very friendley and always listen. I would not even think about going elsewhere We have bought 5 cars there since 2009, they always go the extra mile, very friendley and always listen. I would not even think about going elsewhere More

Disappointed in Honda and this dealership I bought a 2006 Accord new from Tiffany Springs Honda that we still own with 200000 miles on it. Except for normal maintenance it has not given us any I bought a 2006 Accord new from Tiffany Springs Honda that we still own with 200000 miles on it. Except for normal maintenance it has not given us any trouble. I bought a 2014 accord and have had intermittent problems with the starter. During the warranty period it was not to bad but now that the warranty is expired it has gotten worse. After a short Google search I realized that a great many customers are experiencing the same problem. Honda is aware of the problem and has issued a service bulletin 16-002 that covers all 2013-2015 v6 Accords and Crosstours. It is a well documented problem caused by a clearance issue during the manufacturing process. The tech I talked to Kenny was very nice but the service manager Jeff was not. If there was a manufacturing problem leading to premature starter failure then Honda, by way of the dealer, should fix the problem. I would be concerned buying one of the new Hondas with there small turbo charged motors and long term durability. I think I would sell it before the warranty expires. I guess I'm just really disappointed in Honda and this dealer. Tim Altenburg More

Great Service Experience A very quick, professional, & friendly experience. Mike is very knowledgeable and helpful. He worked to get me the best price for the work that was d A very quick, professional, & friendly experience. Mike is very knowledgeable and helpful. He worked to get me the best price for the work that was done. More

Air conditioner failed Our air conditioner was not working this spring.. Our warranty had expired but Honda got us monetary help from Honda. Shuttle service was also good., Our air conditioner was not working this spring.. Our warranty had expired but Honda got us monetary help from Honda. Shuttle service was also good., More

Oil Change and a Car Purchase Walked in for an oil change and bought my car off of lease in under two hours. Two birds with one stone. Service, Sales and Finance had the process Walked in for an oil change and bought my car off of lease in under two hours. Two birds with one stone. Service, Sales and Finance had the process locked down. More

100,000 mile service We were due for our 100,000 mile service on our Honda Pilot. Jason was knowledgeable and friendly. He explained the work that was recommended thorough We were due for our 100,000 mile service on our Honda Pilot. Jason was knowledgeable and friendly. He explained the work that was recommended thoroughly. The work was completed on schedule. We will be back for the next service. More

Nice end to the work day Excellent service from Jeff Hudson from the time I entered until he handed my keys. No fuss, no muss, explained everything that happened with no surp Excellent service from Jeff Hudson from the time I entered until he handed my keys. No fuss, no muss, explained everything that happened with no surprises. More

Efficient, effective and informative Scheduled appointment to address a warning light. was scheduled quickly, had the process for evaluating the issue explained clearly. Waiting area is w Scheduled appointment to address a warning light. was scheduled quickly, had the process for evaluating the issue explained clearly. Waiting area is wonderful. Had to reschedule to get a part in. All this was done quickly and everything was explained clearly. More

First service appointment after purchasing a vehicle at this Angela called to schedule my vehicle for a few ad on products I purchased. Kenny was the only one left in the department and he willing got up to help Angela called to schedule my vehicle for a few ad on products I purchased. Kenny was the only one left in the department and he willing got up to help me. He was very nice, respectful and took care of me with a smile. My first experience thus far has been superb! Thank you. I purchased my CR-V from David Nguyen. He did an exceptional job. His personality is great for car sales. Very knowledgeable and able to up sale me without being pushy. More

Tire Replacement Great experience. Able to get service on short notice and quick turn-around. Simple, easy process. Always a great process with Kenny and the ser Great experience. Able to get service on short notice and quick turn-around. Simple, easy process. Always a great process with Kenny and the service team at Tiffany Springs. More