Honda of Tiffany Springs

Went the distance Recently came in to have L/Front wheel bearing replaced. Mike drove the vehicle with me and confirmed it sounded exactly like the front wheel bearing Recently came in to have L/Front wheel bearing replaced. Mike drove the vehicle with me and confirmed it sounded exactly like the front wheel bearing. At same time I asked if they could take a look under the front end due to a recent notice sent out by Honda on the bushings perhaps going bad. I was a little over on the mileage for the warranty to be within the guidelines. Mike called and they told him they would honor the bushing to be replaced. In addition to one having been found bad, Mike said they replaced both bushing in the front. Mike was very helpful and professional. I think the dealership went the distance towards helping me with the issue at hand. I very much appreciate the professionalism in which this was handled. Again I just want to Thank everyone involved and Yes I will recommend your dealership to others. Thanks John More

This is the second vehicle purchased from your dealership. The previous vehicle was serviced exclusively by your service department. I have always had very pleasant dealings with them. The sales perso The previous vehicle was serviced exclusively by your service department. I have always had very pleasant dealings with them. The sales person was very helpful as were the other staff who worked with us on the purchase we just made. I am impressed with the reliability of the previous vehicle and expect the new one to be as good. More

Friendly, helpful service Had a pleasant experience with the staff. Friendly and helpful. My one suggestion is during the process some surprise fees kept popping up from the in Had a pleasant experience with the staff. Friendly and helpful. My one suggestion is during the process some surprise fees kept popping up from the initial price point. I feel it would be beneficial to have those fees be mentioned upfront so they aren't a surprise. Otherwise, I am very pleased with the excellent service I received while purchasing my brand new Honda CR-V. More

Nice people, clean dealership Came to Honda of Tiffany Springs when my wife's car gave up the ghost. I walked in with less-than-great credit, and let our sales agent, Jason, know r Came to Honda of Tiffany Springs when my wife's car gave up the ghost. I walked in with less-than-great credit, and let our sales agent, Jason, know right from the start. Rather than boxing us in to a car before we knew what we would be approved for, Jason listened to our concerns and helped us find out what we could afford before getting a commitment, which was important to us. No pressure, not overly aggressive sales tactics, and took the time to show us what we were looking for. All in all this was a very positive experience and I would recommend to a friend. More

Top Notch Service Advisor Michelle Hays was absolutely superb. I had been coming to Tiffany Springs Honda for almost 13 years. I had always received excellent, personable ser Michelle Hays was absolutely superb. I had been coming to Tiffany Springs Honda for almost 13 years. I had always received excellent, personable service from Jeff; however, several experiences with other service personnel lately were disappointing, causing me to travel a long way to Ancona Honda, where I bought my 2013 Accord. Michelle completely changed my mind about returning to Tiffany Springs. She was personable, helpful, and very customer-friendly. The purpose of the service call was to calibrate the forward-looking camera after Safelite replaced the windshield. Because the work did not require a full hour, she gave me a discount, even though I would not have known the difference. She and the technician worked hard to find out why a replaced windshield would cause my right windshield wiper to be visible, even bringing in 3 other technicians for advice--and not charging me for the time. Turns out that Safelite had used an after-market replacement. Thanks to Michelle, I felt like I was dealing with a good friend who was doing everything to ensure I left as a satisfied customer. Especially because of her (and also the persistence of the tech), I will return to Tiffany Springs for future services. She is exactly the kind of customer-oriented employee that every employer hopes to have working for him or her. More

Dealer had the vehicle and price we wanted net of trade. Purchase experience was excellent including trade-in, finding the right vehicle and negotiating price. Waiting for the vehicle to get ready, cleaned, Purchase experience was excellent including trade-in, finding the right vehicle and negotiating price. Waiting for the vehicle to get ready, cleaned, etc. took forever, but overall good experience. More

jaime did a great job Jaime was excellent and answered any questions we had. The car buying experience is always a trying one but Jaime helped us get an excellent deal on Jaime was excellent and answered any questions we had. The car buying experience is always a trying one but Jaime helped us get an excellent deal on our CRV based on TruCar's Valuation. Thankyou. More

Good Car purchase No pressure to buy! Lots of info on the cars we looked at. We are happy with the car and are sure we will enjoy using it. No pressure to buy! Lots of info on the cars we looked at. We are happy with the car and are sure we will enjoy using it. More

Purchase of 2015 Honda Pilot We went in and purchased a 2015 Honda Pilot from this dealership. At first we had some confusion about the sales tax, but they bent over backwards to We went in and purchased a 2015 Honda Pilot from this dealership. At first we had some confusion about the sales tax, but they bent over backwards to help us get into the SUV and make sure that we had a great buying experience. I would definitely recommend this dealership to anyone who is looking to get a new or used car. Great friendly staff and very helpful. More

Courteous, Professional and Competent. I was greeted as soon as I arrived. We reviewed service that was to be done while I waited. Had a cup of coffee and was on my way in about 40 minute I was greeted as soon as I arrived. We reviewed service that was to be done while I waited. Had a cup of coffee and was on my way in about 40 minutes. Before leaving, I was shown data for my car about condition of service parts including service parts that were not serviced during this visit. Always good to know. More