Honda of Tiffany Springs

Great service! I purchased my car from Honda of Tiffany Spring in August 2010. At the time Jeff took care of my maintenance schedule and needs and Eddie begin taking I purchased my car from Honda of Tiffany Spring in August 2010. At the time Jeff took care of my maintenance schedule and needs and Eddie begin taking care of things afterwards. Eddie always provides excellent customer service and support. I have nothing be love and admiration for Hondas of Tiffany Springs. When I purchased my next Honda it will be from HOnda of Tiffany Springs. More

Great experience We recently brought our Civic Hybrid in for scheduled service. Josh Ballantine did a great job explaining our service options, gave us a military disc We recently brought our Civic Hybrid in for scheduled service. Josh Ballantine did a great job explaining our service options, gave us a military discount and offered us a loaner vehicle while we were waiting for the work to be finished. It made our day so much more productive instead of just waiting 2 hours in the dealership. Josh was very courteous and professional, We appreciate the exceptional service we received. Thank you! More

Oil change, tire rotate etc. Mike Bair was perfect. The service was fast and friendly. I was in and out very quickly. I will be back. Thanks. Great job all around. Mike Bair was perfect. The service was fast and friendly. I was in and out very quickly. I will be back. Thanks. Great job all around. More

Not Impressed in my first visit (and the last one) to Honda of Tiffany Spring to check my car based on a safety recall that I got by mail, I wasn't impressed at all in my first visit (and the last one) to Honda of Tiffany Spring to check my car based on a safety recall that I got by mail, I wasn't impressed at all. let me start by saying the technician how handled my car didn't even smile nor look at my face. he offered me to clean my car and I accept the offer, I was surprised that they didn't clean my car when they were done. the reason for this negative review is that: when I was thinking of purchasing the car, everyone at Honda of tiffany spring was nice and polite, after that, and during my last vist, I felt like i was treated with no respect. More

Great service Jeff is a very good service writer. As a former Honda dealer in Flagstaff, AZ I understand the importance of good customer service. Jeff is very perso Jeff is a very good service writer. As a former Honda dealer in Flagstaff, AZ I understand the importance of good customer service. Jeff is very personable, professional and knowledgeable a big asset to your service department More

Oil change gone WRONG!! 2012PilotOwner I have gone to this dealership for almost 20 years and have been pleased with the service. We have Even bought 2 new vehicles from them. On 12/28 I I have gone to this dealership for almost 20 years and have been pleased with the service. We have Even bought 2 new vehicles from them. On 12/28 I was Very disappointed with the service. I went in for an oil change. After it was done I noticed two of the valve stem caps were missing and the other two were extremely loose. This has happened in the past thus I always check. This was addressed with them before I left the dealership. During the oil change I was advised I needed an air filter. I decided to do this myself to save some money. When I got home I noticed of the four screws two were snapped due to over torquing. The broken screw and screw heads were still by the air filter. I went back to the dealership and 40 min later it was addressed. Thanks Jeff Hudson. I greatly appreciate it being fixed. I understand it was busy and I was probably not the only issue they had that day. The lack of apology and being sorry for the issues was not there, which in the past it was. I called and left a message that same day with GM/Pat Deery who was in the office to let them know that I was not happy, but still have not received a phone call back. Just in awe and frustrated with the lack of concern for a loyal customer More

Great communications with me during the maintenance process Eddie was my maintenance contact this time, but I've had Mike and Josh before. I bring my 2004 Honda Accord here for maintenance for everything but ti Eddie was my maintenance contact this time, but I've had Mike and Josh before. I bring my 2004 Honda Accord here for maintenance for everything but tires. I come because they know the vehicle and make well explained and understood recommendations - the communications process is nearly perfect.. Because I follow their recommendations my 13 year old Honda runs like it did the first day I drove it. No matter the maintenance preformed, my car always drives better when I leave Honda of Tiffany Springs. Chris More

Thank You Eddie. Eddie epitomizes what a GREAT SERVICE ADVISOR can and should be. Thank You so very much for your kindness and professionalism. I will always look for Eddie epitomizes what a GREAT SERVICE ADVISOR can and should be. Thank You so very much for your kindness and professionalism. I will always look for you and schedule all appointments with you. More

Mike Bair Tiffany Springs I asked Mike to check a recall for my aunt, change the oil, rotatetires, clean a seat on my CRV to get it ready for a trip. He did a great job. It i I asked Mike to check a recall for my aunt, change the oil, rotatetires, clean a seat on my CRV to get it ready for a trip. He did a great job. It is good to know that your vehicle is ready and it is one less thing to worry about when taking a trip. I really appreciate Mike checking on my aunts vehicle. Thank you More

Sjkirish Josh was extremely professional and went beyond to assist me with my schedule. I have been dealing with Honda for 30 years. Keep it up! Josh was extremely professional and went beyond to assist me with my schedule. I have been dealing with Honda for 30 years. Keep it up! More