Honda of Tiffany Springs

Professional Service I would just like to comment on the professional service and the personal touch that am used to getting from the Tiffany Springs team. Their speed of I would just like to comment on the professional service and the personal touch that am used to getting from the Tiffany Springs team. Their speed of service is excellent and they make you feel welcome. More

Good job Great service and very friendly. I've always had great service and the Honda service center I've always been courteous and kind and make things very c Great service and very friendly. I've always had great service and the Honda service center I've always been courteous and kind and make things very convenient for me More

Service for a faulty seat belt and a last minute oil change. I called the service center on my way to work that morning, as my seat belt would not pull from the retracted position and was unusable for my morning I called the service center on my way to work that morning, as my seat belt would not pull from the retracted position and was unusable for my morning commute. Brody recognized that it was a safety issue and was able to get my car in that morning and was able to provide me with a loaner car so that I was able to drive to work. He called me a short time later to inform me that a new part needed to be ordered and my car would not be ready that night. He was good at communicating the status of the service. I think people generally don't like to take their car in to be serviced, but this visit exemplified the excellent customer service that Honda of Tiffany Springs consistently provides and is one of the reasons we have bought our cars from them in the past. Thank you Brody and the technicians that serviced my car. More

Thorough and precise They were ready for my car at the appointed time, made sure I received the service I needed and then completed the service. Rain threatened, so I rec They were ready for my car at the appointed time, made sure I received the service I needed and then completed the service. Rain threatened, so I received a rain check. More

I felt very comfortable. Trustworthy. Took care of my problem but didnt oversell me. I will return since i felt that i can trust the folks at the dealership. Go Josh Took care of my problem but didnt oversell me. I will return since i felt that i can trust the folks at the dealership. Go Josh More

Quick, quality service Eddie prioritize my need to get in and out quickly making sure the quality of service was not sacrificed. Very attentive and respectful of our need an Eddie prioritize my need to get in and out quickly making sure the quality of service was not sacrificed. Very attentive and respectful of our need and time. Keep up the good work! More

Professional service and quality work Eddie Lambkin is great to work with and very personable and helpful. The service done on my Accord has always been first rate. Thank you Eddie. Eddie Lambkin is great to work with and very personable and helpful. The service done on my Accord has always been first rate. Thank you Eddie. More

Fast, friendly and smooth experience thanks to Kenny. Everything about my experience with Honda of Tiffany Springs pertaining to the service I received was excellent. The only problem I had, which really Everything about my experience with Honda of Tiffany Springs pertaining to the service I received was excellent. The only problem I had, which really should never happen, is that it took three phone calls to make an appointment. The first call ,once I was transferred to the service department, the phone just rang off the wall and I finally hung up. I called back within five minutes. After being transferred to the service department, someone answered the phone but for some reason cut me off. The third call to the service department was successful and the rest was exceptional. I need to come back for additional service and would like to have Kenny set it up but I don't know how to call Kenny directly. A service advisor option would be nice even if it puts me in voice mail where my advisor could call me back. This sums up my total experience and as you can tell I am satisfied with everything except your telephone procedure. If you suggest I make my appointments on line I will be very disappointed in you. More

Thanks, Josh is very friendly and professionally to services us, we have a very good walk-in experience for oil change and tire rotation. we real please with Josh is very friendly and professionally to services us, we have a very good walk-in experience for oil change and tire rotation. we real please with his professional services. More

Account department Their accounting department is very bad. They do not want to reimburse my gap insurance money. It's been 3 1/2 months. As of 3/28/2017. I haven't Their accounting department is very bad. They do not want to reimburse my gap insurance money. It's been 3 1/2 months. As of 3/28/2017. I haven't received my money yet. I don't think I want to do business with them no more. More