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Honda of Tiffany Springs

Kansas City, MO

Overview
Employees
Reviews
Vehicles
4.8
1,339 Reviews
Why choose Honda of Tiffany Springs? Because no one cares more about their customers than we do. In addition to our top-notch customer service, our inventory is second to none. We provide an inventory of 200+ New and Certified Honda cars, crossovers, and trucks for you to choose from. In addition a great selection of high quality pre-owned vehicles various makes and models. If you are looking for a reliable, low-pressure dealership with lots of vehicles to choose from, Honda of Tiffany Springs serving Kansas City is a great choice. Call or stop by. Hope to see you soon. If you would like financing options and you are in the market to purchase a new Honda or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Honda of Tiffany Springs will get you into the car or truck you choose with professionalism and attention to your needs.
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9200 NW Prairie View Rd

Kansas City, MO

64153

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Showing 1,339 reviews

January 07, 2015

bought a new car...Love it Great guy Joe helped me out and I had a great experience at this place. Would definitely recommend. I absolutely love my car it's great. Great price t More

by Samantha Marie Floyd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Minter
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January 07, 2015

New car WOW! These people are so friendly...I couldn't believe it. I am sorry to say that I am a hard to please consumer! I just know what I want! Tiffany More

by kcrjsch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Deery, Rod Brown
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September 19, 2014

Exceptional experience/Customer Service We are overly excited about our experience and service we received with our purchase. We will recommend this dealership and team to others. Thanks More

by Kathy Mathia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anna Mora, Rod Brown, Tim Minter
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September 17, 2014

Review for Wes Larson I bought a 2012 Honda Civic Si from Honda of Tiffany Springs on 9/15. Wes Larson was the salesman. This was the second vehicle that we've purchase f More

by larryewhite29
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rod Brown, Anthony Cecena
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September 11, 2014

EXORBITANT PRICING AND LIES EXORBITANT PRICING in the service department. They used to be quite competitive in their pricing and made it worth going there. Not any more. The s More

by AnngelaH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not Listed
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Sep 15, 2014 -

Honda of Tiffany Springs responded

I would like to first personally thank you for your business, and also apologize that you did not have a fully satisfactory experience at our dealership. In order to look into this issue, can you please provide me some details about your visit such as your name, and date of purchase or visit? I am here to help and hopefully to provide a resolution. Respectfully, Dave Rose Service Manager 816-452-7000 or Deana Tasoulas Internet Manager 816-452-5242

Sep 15, 2014 -

AnngelaH responded

.

Sep 23, 2014 -

Honda of Tiffany Springs responded

AnngelaH, I didn't hear back from you but I did see where you made post on our various review pages. I would like to share just a little bit of info in regards to our service. They have recommendations they share with you in regards keeping your vehicle in great condition. Using a Honda certified technician may not be the cheapest and you certainly want to use Honda parts, but it's a peace of mind for most folks, and knowing that spending the money to maintain your vehicle correctly will pay you back with longevity on your vehicle. You of course have the option to choose to go to another service department that may be less, and they may use aftermarket parts, but after getting a quote on doing the work, you agreed to have it done here. I guess I am a bit perplexed on the reviews. You are welcome to respond to me privately or call me. I would appreciate if you would reconsider your reviews, as being a business owner yourself and proud of your product and not selling a cheap product but a quality one, that's what Honda is all about. Deana 816-452-5242

Sep 23, 2014 -

AnngelaH responded

Your service is very high. The technician lied to me to bump the service price. I don't own any businesses. I've worked factory for a long time and know about quality...yes...at affordable price

Sep 23, 2014 -

Honda of Tiffany Springs responded

I understand spending money in service is the last place we want to spend money, including myself too. From my understanding is that after the initial recommendations they also recommended the alignment which did cost more money. It is more important to have your wheels aligned then most people think because it saves on wear and tear on your tires. I have curbed mine a few times going through those darn bank islands. Unfortunately the cost of everything over time has gone up and it is a difficult pill to swallow. Again I am sorry your experience wasn't a good one, it doesn't seem I can do anything to remedy the bad review other than apologize to you. The nice thing about Honda is your don't have to frequent the shop and spend a lot of time and money repairing such as other makes, so they may be a bit more expensive but you don't have to visit as often.

Sep 30, 2014 -

Honda of Tiffany Springs responded

We are sorry to hear about your dissatisfaction. We have quality service technicians that you can feel confident that they will service your vehicle at a high level of Honda standards with knowledge and the credentials to back it. Our service advisors state recommendations based on the computer and owner's manual. Service records from a certified service dealer results in better resale value for you in the long run than an independent one that perhaps charges less and doesn't use OEM parts. We stand behind our quality of work with quality parts, and we hope our Honda customers appreciate that. We do explain pricing and customer certainly has their options of where they would like to have the service performed.

August 15, 2014

Used Car Purchaser - Beware! We purchased a 2007 Honda Odyssey minivan from Tiffany of Honda Springs. At the time of purchase, the van was over 7 years old and Honda's policy is More

by kath4006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Used Car Sales
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Aug 20, 2014 -

Honda of Tiffany Springs responded

Dear Customer, On behalf of Honda of Tiffany Springs, I would like to apologize for your frustrating experience with our (service/sales) department. The situation you’ve described is not typical for our dealership, and your feedback has been taken into serious consideration. Your business is very important to us and we’d like to regain your trust. If you are open to discussing this issue in further detail, please contact me at your earliest convenience so we can work towards a resolution. Thank you for alerting me to this issue and I look forward to speaking with you soon. Sincerely, Deana Tasoulas Internet Sales Manager 816-452-5242

Sep 30, 2014 -

Honda of Tiffany Springs responded

We are sorry the customer feels this way. After researching the purchase date the vehicle only had 63,000 miles on it and the vehicle was offered for sale at a discounted price without the extra expense of replacing the timing belt and water pump to be added to the cost of the vehicle to the customer at time of purchase. Upon owning it for over 20,000 miles the option to have this work performed anytime during that period was now the customer's responsibility. In the future it would be better business decision for us to make those replacements and the sale price reflective then rather than have a customer distressed about it after the sale. We try to make the customer happy with their decision upon sale is our main goal, but also is important after the sale. We strive to do better decision in the future regarding these matters.

June 04, 2014

Excellent Experience Excellent Service!! I have 2 Honda Odyssey's and Aaron found my issues repairable under warranty and I had incredible service! I highly recommend Tiffany Springs Honda. More

by Jenn1124
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Rose
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March 18, 2014

I DO NOT RECOMMEND THIS DEALERSHIP AT ALL. I brought my car in for service one day because i needed a new battery. The express tech working on my car must have thought I was an idiot. He took a used oil fi More

by abysalheat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe
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March 01, 2014

We got a really nice 2009 cobolt thanks you tony and thomas. When no other dealer would help us get a bank loan but tony and thomas help me and my girlfriend get our 2009 cobolt and the gave us a lot fo More

by paul&michele
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
tony&thomas
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August 15, 2013

Do not visit this dealership. Between the dishonest sales staff, the neglegent service center, and the swindeling finance department this dealership is the definition of sleezy used car dealers. After aproac More

by Thirdborn13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Wally, Jesse
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