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Honda of Tiffany Springs

Kansas City, MO

4.8
1,326 Reviews
Why choose Honda of Tiffany Springs? Because no one cares more about their customers more than we do. And in addition to our top-notch customer service, our inventory is second to none. We provide an inventory of over 300 new Honda cars, crossovers, and SUVs for you to choose from, in addition to over one hundred high quality pre-owned models. If you are looking for a reliable, low-pressure dealership with lots of vehicles to choose from, Honda of Tiffany Springs serving Kansas City is it. If you would like financing options and you are in the market to purchase a new Honda or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Honda of Tiffany Springs will get you into the car or truck you choose with professionalism and attention to your needs.
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9200 NW Prairie View Rd

Kansas City, MO

64153

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Showing 1,326 reviews

November 17, 2019

Jeff Hudson = SUPER service! Needed to have my front windshield sensors recalibrated as I had recently had the windshield replaced. Stopped by the service department without an ap More

by GBed70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Hudson
November 11, 2019

As always, Mike Bair was the consummate professional, that I’ve had the privilege of trusting all my maintenance with for many years. I always feel like my Honda has been well taken care of. Most import More

by Golden
Recommend Dealer
Yes
Employees Worked With
Mike Bair
Nov 12, 2019 -

Honda of Tiffany Springs responded

Thank you so much for the wonderful review, we appreciate you greatly!

November 11, 2019

Great service, great communication, great person thanks for getting me in nice and smoothly and making the process that much easier keep doing what you do it’s appreciated! More

by cameronromeoyoung
Recommend Dealer
Yes
Employees Worked With
Kenny Williams
Nov 12, 2019 -

Honda of Tiffany Springs responded

Thank you for the awesome review, Cameron! We're glad to hear our team was able to accommodate your needs and make it an overall smooth experience. Please let us know if we can help with anything else!

November 11, 2019

Great Service Brought my car in for its initial oil change and tire rotation. Jeff Hudson helped me out and made me feel very comfortable on my first service visit More

by HeatherD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Hudson
Nov 12, 2019 -

Honda of Tiffany Springs responded

We appreciate you sharing feedback from your visit with Jeff, Heather! It's great to hear that he was able to provide you with a positive first service visit. We hope for the opportunity to help with any of your future automotive needs. Thank you!

November 01, 2019

Obviously they cannot help anyone. I get on line for an inquiry into a tire rotation and oil change. Their team responds “Have a great day!” How does that answer anything? Then I call and get disconnected. More

by Unknown
Customer Service
Recommend Dealer
No
Employees Worked With
The online and phone system
Nov 01, 2019 -

Honda of Tiffany Springs responded

Thank you for taking the time to provide your feedback. We do our best to service our customers as quickly and efficiently as possible and we are sorry if you feel we fell short of that. We are nationally recognized and awarded for our #1 Honda Rated customer service and due to heavy service volume that day we do sincerely apologize for falling short of that. We hope we get a chance to make it up to you as we strive everyday to achieve great customer service. Please reach out to our service manager Jeff at Jhudson@hondats.com for immediate attention to help resolve this concern.

Nov 01, 2019 -

Unknown responded

This clearly is an automated message which makes this dealership’s customer service even worse!! They state “due to heavy service volume that day” they apologize for falling short. What is “that date” because this happened today!!!!!! Please Honda of Tiffany Springs don’t bother replying and wasting more of my time with a generic response!

Dec 03, 2019 -

Honda of Tiffany Springs responded

We appreciate all feed back and we monitor all reviews personally not automatically. We strive to make all our customers satisfied and would love the opportunity to improve and do a better job next time if you give us a chance. We pride ourselves in our many great reviews and I do apologize that we feel short on providing you great service whether by phone or in person. Unfortunately our service advisers do get backed up with service calls as well as trying to assist folks here in person. We are taking strides to get assistance with service calls and service check in for our customers going forward with our new service consignor. Again thank you for your feedback so we can work on improving our customer service.

October 27, 2019

Excellent service as always! Kenny is always helpful and friendly. If I need something he give me the reason why and shows me what needs to be done. He always goes over the repo More

by MA G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Williams
Oct 29, 2019 -

Honda of Tiffany Springs responded

We're glad you had an excellent service visit working with Kenny and the rest of our team! Thank you for taking the time to leave us some feedback! If we can be of service again, please let us know!

October 21, 2019

Routine service without a hitch Jason Fry and Mike Bair are the best service advisors I have ever dealt with! EVER! I have been a customer of Tiffany Springs for about 20 years no More

by Natalie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Fry
Oct 22, 2019 -

Honda of Tiffany Springs responded

Thank you so much for your excellent review, Natalie! We are always happy to hear from our long time customers, and we're so glad that Mike and now Jason are still taking great care of you 20 years later.

October 20, 2019

Best in the city Can’t say enough good things about Jason. He gives you that little extra intangible comfort of knowing that he will not try to sell you things you don More

by Roxx727
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Fry
Oct 22, 2019 -

Honda of Tiffany Springs responded

Thank you so much for the awesome review! Please dive safe out there!

October 18, 2019

We always get excellent service at Tiffany Springs Honda!! Mike Bair, Jason Fry, and Jeff Hudson are the best in Customer care! They always set our mind at ease and answer all our questions and concerns with More

by Amy Lively
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Bair, Jeff Hudson, Jason Fry
Oct 22, 2019 -

Honda of Tiffany Springs responded

Thank you so much for the awesome review, we appreciate your loyalty and faith in us to make sure you have the best experience possible!

October 14, 2019

TOP NOTCH SERVICE EXPERIENCE My service advisor was Jason Fry on my recent visit to Tiffany Springs Honda. I met Jason a few months ago when I purchased 4 new tires for my 2015 Ho More

by RUSHER73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Fry
Oct 15, 2019 -

Honda of Tiffany Springs responded

This is what we like to hear! Thank you so much for taking the time to tell us about your service experience at our dealership. We're thrilled to hear that Jason was able to provide you with the 100% customer satisfaction we strive for every day here at Honda of Tiffany Springs. We look forward to your next visit!

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