Honda of Tiffany Springs
Kansas City, MO
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Great experience We purchased a used vehicle from this dealership and everyone was so nice. They worked with our payments and our trade. They even helped with our kids We purchased a used vehicle from this dealership and everyone was so nice. They worked with our payments and our trade. They even helped with our kids. They addressed all our concerns and made us feel at peace with our purchase. More
Always a fun time! I'm currently on my 3rd lease with this dealership. My saleswoman Vickie always makes it an informative and fun time when it's time for me to make a d I'm currently on my 3rd lease with this dealership. My saleswoman Vickie always makes it an informative and fun time when it's time for me to make a decision on another lease or to purchase. More
Overall a Very Good Experience Our salesman Pedro Rivera was great. NOT OVERBEARING or pushy which i appreciated. We havent completed all the paper work yet but I found everyone w Our salesman Pedro Rivera was great. NOT OVERBEARING or pushy which i appreciated. We havent completed all the paper work yet but I found everyone we dealt with to be professional and respectfull. More
Good Experience No pressure to purchase and easy to discuss details with Joe and Tim. Joe was very knowledgeable about the CRV. Tim was very upfront with financial No pressure to purchase and easy to discuss details with Joe and Tim. Joe was very knowledgeable about the CRV. Tim was very upfront with financial items. Colette was very informative and answered all of our questions. We were very pleased with our experience and their customer service. More
Similar to past experiences. Well I give them a good rating because the dealership has repeatedly worked with me on providing what I am wanting in a vehicle and being professiona Well I give them a good rating because the dealership has repeatedly worked with me on providing what I am wanting in a vehicle and being professional in the processes involved in the purchase. More
fun experience I really enjoy driving my car and can hardly wait to take a trip in it. Service and patiences was great. Everyone was helpful and the atmosphere at I really enjoy driving my car and can hardly wait to take a trip in it. Service and patiences was great. Everyone was helpful and the atmosphere at the dealership was so friendly. Thanks Norma More
I always get my new vehicles from Honda Tiffany springs I love Honda of Tiffany springs they have great chantlmer service Jeff Madel and Bobby Hennessy are the guys who always help me and I'm always so happ I love Honda of Tiffany springs they have great chantlmer service Jeff Madel and Bobby Hennessy are the guys who always help me and I'm always so happy with my purchase I always recommend them to my family More
great dealership Very to the point, clean and professional. Would recommend to all friends and family. Really enjoyed working with Fritz W. All that was said was done. Very to the point, clean and professional. Would recommend to all friends and family. Really enjoyed working with Fritz W. All that was said was done. More
New vehicle This is our second purchase from this dealership. We are very happy with our new Honda Odyssey. The sales process was smooth and quick. We would rec This is our second purchase from this dealership. We are very happy with our new Honda Odyssey. The sales process was smooth and quick. We would recommend this dealership to everyone. More
ABUSE I WAS GIVEN A RAIN CHECK ON A CAR WASH AT TIFFANY SPRINGS HONDA, WHERE 39 YR. OLD ''BOB HENNESSEY'' NOW OWNS. AS I WAS BACKING OUT OF THE CAR WASH I WAS GIVEN A RAIN CHECK ON A CAR WASH AT TIFFANY SPRINGS HONDA, WHERE 39 YR. OLD ''BOB HENNESSEY'' NOW OWNS. AS I WAS BACKING OUT OF THE CAR WASH (A MANAGER!) BY THE NAME OF ''PAT DEERY'' POUNDED ON MY WINDOW & TRIED TO OPEN MY CAR DOOR, I WAS IN SHOCKING HORROR, AS HE WAS SCREAMING AT ME WITH HIS FACE AT MY WINDOW.... " WHO SAID YOU CAN COME HERE!!!" (I WAS SO GLAD I HAD MY DOORS LOCKED. ) PAT CONTINUED YELLING & TELLING ME TO GET OUT OF HERE & DON'T COME BACK!!! I LEFT & CALLED THE DEALERSHIP FOR HELP, NO ONE BUT PAT DEERY WAS AVAILABLE TO COME TO THE PHONE, I EXPLAINED TO KELLY ( THE RECEPTIONIST WHO ANSWERED THE PHONE,) I DID NOT WANT TO SPEAK TO HIM. ABOUT 15 MINUTES LATER I RECEIVED A CALL FROM SOMEONE WHO CLAIMED TO BE 'BEN' HOWEVER HE WOULDN'T SAY HIS LAST NAME, HE SAID HE WAS FROM THE TIFFANY SPRINGS HONDA DEALERSHIP & WANTED TO HEAR MY STORY. AS I BEGAN TELLING HIM WHAT HAPPENED, HE QUESTIONED ME MANY TIMES. (HE WAS CALM & USING THE TERM 'MAM.' I FINALLY SAID TO HIM, " I GET YOUR POINT," (AS FAR AS THERE PROTOCOL OF NEEDING THE STAFF TO DRIVE MY CAR INTO THE WASH, INSTEAD OF MYSELF., HOWEVER, THIS DOES NOT WARRANT THIS LEVEL OF DISRESPECT, ANGER, UNPROFESSIONAL ,OUT OF CONTROL BEHAVIOR!! "YOU COULD HAVE NICELY EXPLAINED THIS TO ME." I THEN ASKED HIM ONCE AGAIN FOR HIS LAST NAME, HE SAID " THIS IS PAT." I WAS MORTIFIED! HE HAD BEEN PRETENDING TO BE 'BEN!' I SAID TO HIM, "OH! SO NOW YOU ARE LYING! " HE SAID, " I WANTED TO HEAR WHAT YOUR STORY WOULD BE. HE THEN SAID " CAN I GET YOU A FREE OIL CHANGE"? I HUNG UP ON HIM. I SPOKE WITH BOB HENNESSEY THE FOLLOWING DAY, HE DEFENDED PAT, DID NOT APOLOGIZE, SAID HE WOULD TALK WITH PAT. HE HAD OBVIOUSLY TALKED WITH HIM BEFORE WE TALKED. AS WELL, I HAD LEFT A MESSAGE FOR "ASHLY MILLER" THE CUSTOMER RELATIONS MANAGER, WITHOUT A RESPONSE! More







