Honda of Tiffany Springs

New vehicle This is our second purchase from this dealership. We are very happy with our new Honda Odyssey. The sales process was smooth and quick. We would rec This is our second purchase from this dealership. We are very happy with our new Honda Odyssey. The sales process was smooth and quick. We would recommend this dealership to everyone. More

ABUSE I WAS GIVEN A RAIN CHECK ON A CAR WASH AT TIFFANY SPRINGS HONDA, WHERE 39 YR. OLD ''BOB HENNESSEY'' NOW OWNS. AS I WAS BACKING OUT OF THE CAR WASH I WAS GIVEN A RAIN CHECK ON A CAR WASH AT TIFFANY SPRINGS HONDA, WHERE 39 YR. OLD ''BOB HENNESSEY'' NOW OWNS. AS I WAS BACKING OUT OF THE CAR WASH (A MANAGER!) BY THE NAME OF ''PAT DEERY'' POUNDED ON MY WINDOW & TRIED TO OPEN MY CAR DOOR, I WAS IN SHOCKING HORROR, AS HE WAS SCREAMING AT ME WITH HIS FACE AT MY WINDOW.... " WHO SAID YOU CAN COME HERE!!!" (I WAS SO GLAD I HAD MY DOORS LOCKED. ) PAT CONTINUED YELLING & TELLING ME TO GET OUT OF HERE & DON'T COME BACK!!! I LEFT & CALLED THE DEALERSHIP FOR HELP, NO ONE BUT PAT DEERY WAS AVAILABLE TO COME TO THE PHONE, I EXPLAINED TO KELLY ( THE RECEPTIONIST WHO ANSWERED THE PHONE,) I DID NOT WANT TO SPEAK TO HIM. ABOUT 15 MINUTES LATER I RECEIVED A CALL FROM SOMEONE WHO CLAIMED TO BE 'BEN' HOWEVER HE WOULDN'T SAY HIS LAST NAME, HE SAID HE WAS FROM THE TIFFANY SPRINGS HONDA DEALERSHIP & WANTED TO HEAR MY STORY. AS I BEGAN TELLING HIM WHAT HAPPENED, HE QUESTIONED ME MANY TIMES. (HE WAS CALM & USING THE TERM 'MAM.' I FINALLY SAID TO HIM, " I GET YOUR POINT," (AS FAR AS THERE PROTOCOL OF NEEDING THE STAFF TO DRIVE MY CAR INTO THE WASH, INSTEAD OF MYSELF., HOWEVER, THIS DOES NOT WARRANT THIS LEVEL OF DISRESPECT, ANGER, UNPROFESSIONAL ,OUT OF CONTROL BEHAVIOR!! "YOU COULD HAVE NICELY EXPLAINED THIS TO ME." I THEN ASKED HIM ONCE AGAIN FOR HIS LAST NAME, HE SAID " THIS IS PAT." I WAS MORTIFIED! HE HAD BEEN PRETENDING TO BE 'BEN!' I SAID TO HIM, "OH! SO NOW YOU ARE LYING! " HE SAID, " I WANTED TO HEAR WHAT YOUR STORY WOULD BE. HE THEN SAID " CAN I GET YOU A FREE OIL CHANGE"? I HUNG UP ON HIM. I SPOKE WITH BOB HENNESSEY THE FOLLOWING DAY, HE DEFENDED PAT, DID NOT APOLOGIZE, SAID HE WOULD TALK WITH PAT. HE HAD OBVIOUSLY TALKED WITH HIM BEFORE WE TALKED. AS WELL, I HAD LEFT A MESSAGE FOR "ASHLY MILLER" THE CUSTOMER RELATIONS MANAGER, WITHOUT A RESPONSE! More

Awesomeness!! I took my wife to browse for a car of her choice & once we found the one, it was more than perfect to purchase. Price was high but Pedro & Tim along w I took my wife to browse for a car of her choice & once we found the one, it was more than perfect to purchase. Price was high but Pedro & Tim along with the rest of the Honda team were excellent in working out a plan that benefits everyone. My wife is BEYOND happy & im thankful that Honda helped me pick something out that my wife would love. More

Great We found a car we liked online, heard back the next day and came to view the vehicle and had everything done quickly and efficiently. They took care o We found a car we liked online, heard back the next day and came to view the vehicle and had everything done quickly and efficiently. They took care of everything very quick and with two children that's amazing! Everyone was friendly and helpful! More

Enjoyed my car buying experience! I was nervous about dealing with a pushy salesperson, so I was thrilled when Bianca came out to the parking lot and introduced herself. She was easy t I was nervous about dealing with a pushy salesperson, so I was thrilled when Bianca came out to the parking lot and introduced herself. She was easy to talk with and very knowledgeable about Honda's. I traded in my old CRV for a good price and she let me borrow a new one for the weekend so that I could show it to friends and family... and then when I wanted a different color, that had to be ordered, she made that happen! I got exactly what I wanted for a very good price and it was all so easy! I definitely recommend Bianca and her team! More

Redeeming experience. This is the second car we purchased from them, the first was over ten years ago. The experience on it wasn't the greatest, but certainly not the worst This is the second car we purchased from them, the first was over ten years ago. The experience on it wasn't the greatest, but certainly not the worst. However they have improved. We were pleased with how well the negotiations went and we got a lot more car then we had planned on at a very reasonable price. More

New Car Experience Excellent service, friendly and helpful for purchasing this car even when we were not expecting to have to purchase a vehicle so soon. They were under Excellent service, friendly and helpful for purchasing this car even when we were not expecting to have to purchase a vehicle so soon. They were understanding to our situation and did not pressure us to make a decision. More

No comment other than being all of you very good I really don't have more to say other ththan it was excellent and good peaple thanxxxxxxx;x;xx;xxxthanks and thank youthats I was satisfied I really don't have more to say other ththan it was excellent and good peaple thanxxxxxxx;x;xx;xxxthanks and thank youthats I was satisfied More

Excellent Customer Service! We were traveling to Kansas City from another state and had the misfortune to have our car break down. We had it towed to Honda of Tiffany Springs th We were traveling to Kansas City from another state and had the misfortune to have our car break down. We had it towed to Honda of Tiffany Springs that evening and by 1 pm the next day it was repaired. When we went to pick it up, we also looked at options to trade the car in on a newer model. Joe Ryan worked with us along with Tim Minter and Anna Mora. All three of them were very pleasant and helpful - and we are now the proud owners of a "new-er" Honda. I just wish we lived closer so we could do all our business with this dealership!! More

Attitude Brian Cobb and everyone I had contact with were very sensitive to the emotions I was going through. You push me or give me attitude I walk away. They Brian Cobb and everyone I had contact with were very sensitive to the emotions I was going through. You push me or give me attitude I walk away. They were informative about every car I was interested in. No hassle just quiet talk and giving me all the time I needed to decide. I traded in a Pilot and purchased another new Pilot. There has been a Honda in my garage since 1978. Hard to walk away from such reliability. More