107 Reviews of Honda of Tenafly - Service Center
More than Satisfied Customer! Have been buying and getting our Hondas here for 20 years. service at Tenafly Honda is great; always very friendly and professional. Most importantl Have been buying and getting our Hondas here for 20 years. service at Tenafly Honda is great; always very friendly and professional. Most importantly it's the little things. Recently a tail light went a phone call, and an hour later I was on my way. We actually stick with Honda because of this dealership. More
AWESOME SERVICE I CAME IN FOR REPAIR OF MY HEADLINER MICROPHONE AND OIL CHANGE AND TIRES.SAMANTHA PROVIDED ME WITH AN ACCURATE COST ESTIMATE FOR REPAIR AND THE MICROP I CAME IN FOR REPAIR OF MY HEADLINER MICROPHONE AND OIL CHANGE AND TIRES.SAMANTHA PROVIDED ME WITH AN ACCURATE COST ESTIMATE FOR REPAIR AND THE MICROPHONE WAS COVERED UNDER WARRANTEE. I WAS IN AND OUT IN 60 MINUTES. SAMANTHA TOOK MY CELL PHONE NUMBER AND KEPT ME UPDATED ON THE PROGRESS OF THE REPAIR. GREAT JOB. More
Great service Had a problem with our 2014 CR-V. Brought it in, everyone was very helpful and friendly -- Danielle C., especially -- and the next day the car was rea Had a problem with our 2014 CR-V. Brought it in, everyone was very helpful and friendly -- Danielle C., especially -- and the next day the car was ready, fixed, no hassle, covered by warranty, drove it away and it's like new. Recommended, for sure. More
Good job BUT Nice job on my car, but the technician left greasy footprints on my car floor. Next time, please use a mat or clean it up! Nice job on my car, but the technician left greasy footprints on my car floor. Next time, please use a mat or clean it up! More
I am tired of waiting at Honda of Tenafly I took my car in for an oil change. The last time my husband took his car in for a recall, they had told him when he got there that it would take a l I took my car in for an oil change. The last time my husband took his car in for a recall, they had told him when he got there that it would take a long time and that he should take a ride home, which he found really annoying. . When I arrived with a 1:00 appointment, I told my serviceman what had happened and asked if there would be a wait. He said it might take 1 1/2 hours. At 2:47, my car was finally ready. When I went to pay, I was told that the coupon I had for $29.95 was only for old cars and I would have to pay $34.95. I don't need to go to Honda of Tenafly for bad service. I can go to any oil change place and have tit done in 15 minutes. More
Always a GREAT Experience What I like most about Honda Of Tenafly is they not only perform the service you requested but they also thoroughly check your car and let you know ab What I like most about Honda Of Tenafly is they not only perform the service you requested but they also thoroughly check your car and let you know about any problems that may need immediate attention now or in the near future. Having an older car, this is very important to me. Steve Simko the service manager is always available for help if needed to quickly resolve any problem that may arise. Ritchie Markovski has also been very helpful when needed. More
Made the Recall Service Very Painless I have a used Honda that needed a Recall service done. I have not used this dealership before and for a simple recall service they really took care of I have a used Honda that needed a Recall service done. I have not used this dealership before and for a simple recall service they really took care of me, complete with a very quick shuttle service back and forth to work. Thanks Rich and your team! More
service is dept is the reason to stay at honda of tenafly Our experience at Honda of Tenafly is always positive, from sales to service, but the service dept is the main reason we stay, Richie, Daniel along wi Our experience at Honda of Tenafly is always positive, from sales to service, but the service dept is the main reason we stay, Richie, Daniel along with svc manager Steve make it the best. Al L the mechanic is the best! Keep these people and we will stay customers. More
crv maintenance Left my car for an oil change and maintenance check. When I came to pick it up, waited 25 minutes for my car, from the time someone told me it would b Left my car for an oil change and maintenance check. When I came to pick it up, waited 25 minutes for my car, from the time someone told me it would be brought around front. I think they need more help! More
"quick oil change" Me: Hi I have a service appointment for today and also would you please take a look at my front wheels, I feel a rattle one I brake. Service rep: Me: Hi I have a service appointment for today and also would you please take a look at my front wheels, I feel a rattle one I brake. Service rep: sorry sir you would need to make an appointment with a service specialist, the oil change is handled by our "Express Team". Me: that's fine I can't stay too long. Service rep: ok sir, it should be ready in about 2hrs, because we are backed up. Me: yikes! I hate to see what the regular teams turnover is like Keep in mind that, later on, went to sit in a empty waiting room. Where the heck where all these people getting their oil changed by the "Express Team" More