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129 Reviews of Honda of Tenafly - Service Center
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October 31, 2019
Lidia greeted me and my family with a wonderful smile. Found me the car I wanted and went above and beyond to answer all the questions I had. I love my Honda!! Found me the car I wanted and went above and beyond to answer all the questions I had. I love my Honda!! More
by Happyhippie
October 26, 2019
Outstanding customer service You purchase car once and forget it. Honda of tenafly will take very good care of car. Amazing customer service. I recommend Honda of tenafly. You purchase car once and forget it. Honda of tenafly will take very good care of car. Amazing customer service. I recommend Honda of tenafly. More
by Honda
Employees Worked With
i Forgot the name of service dept. He is too good., Ali Najjar
September 28, 2019
Quick and easy Mohammed was extremely helpful and was able to explain the services that I was receiving that day. He made sure that I was informed and comfortable wi Mohammed was extremely helpful and was able to explain the services that I was receiving that day. He made sure that I was informed and comfortable with my visit the entire time that I was in the service center. I’ll for sure be back for any future services that my vehicle may need! More
by poptartfunknasty
Employees Worked With
Mohammed Ammar
September 07, 2019
Replace Tire Had an appointment to have a replacement tire put on my car. The dealership had to call the tire insurance carrier to be sure it was covered, should Had an appointment to have a replacement tire put on my car. The dealership had to call the tire insurance carrier to be sure it was covered, should it have to be replaced. 3 hours later I left the dealership. 1. I had an appointment 2. They had the tire in stock 3. My car was parked in front of the service area for more than an hour before they looked at the tire 3. They claimed they had to wait an hour to get approval 4. Once approved, it still took almost an hour to get my car I could have changed the tire myself in about 10 minutes. More
by MD
Employees Worked With
Alex Fermin
August 23, 2019
Service from sales Extremely helpful with my current problem - I had a flat helped me immediately concerned with my experience offered future help Felt extremely c Extremely helpful with my current problem - I had a flat helped me immediately concerned with my experience offered future help Felt extremely comfortable made my experience tolerable More
by Jaboggie
Employees Worked With
Steuben Vega, Mohammed Ammar
August 22, 2019
BEST Customer Service experience I have received from here! I am writing a review to express my appreciation for the excellent customer service which I received from Mohammed during an unexpected mechanical fa I am writing a review to express my appreciation for the excellent customer service which I received from Mohammed during an unexpected mechanical failure of my car. Mohammed was warm and accommodating and understood my needs in an urgent matter. I hope that this is the kind of service that will be present in the store always, as I have been using this dealership for more than 6 years and this is the first great customer service experience I have experienced here. Thank you Mohammed, we appreciate your help throughout our car issues! More
by rr9115
Employees Worked With
Mohammed Ammar
July 25, 2019
Horrendous I had previously leased a brand new 2019 Honda Accord back in February. Now in July it has been nothing but issues. I have had the same problem for th I had previously leased a brand new 2019 Honda Accord back in February. Now in July it has been nothing but issues. I have had the same problem for the entire month of my radio taking several minutes to turn on when the vehicle is turned on. I have ALREADY sent the car in TWO times for it to be fixed and after both times I was told the problem was resolved and that was not the case either time. I still have the problem nearly everyday of my radio not turning on. This is completely and utterly unacceptable. The service team who’s job is to fix issues like this and ensure me that any other problems I may have in the future will be taken care of has completely let me down. I will now have to send my car in for a THIRD time to attempt to fix this issue. I have been left without a car for a total of 4 days already because of this and not only that but I have had to use my own personal time to take 4 unpaid days off from work. Now I will have to be without my vehicle for more time and I will have to take more unpaid time off from work. This is my first time owning a Honda and dealing with Honda of Tenafly and this most certainly will be the last time I will ever do business with them. They have completely lost every bit of trust and loyalty I had put in the dealership. If I was able to return the car tomorrow and get out of this lease I would do it without a second thought. More
by Jdallago
Employees Worked With
Peter Ocasio, David Bernhardt
July 24, 2019
maintenace service/ customer service Mr. Mohammed very nice to all customers we are customers talking about him at the waiting area how good he give us service, calm, easy, feel that we Mr. Mohammed very nice to all customers we are customers talking about him at the waiting area how good he give us service, calm, easy, feel that we are part of the team at honda. i would like to give him an EXCELLENT REVIEW well job done. THANK YOU you have excellent courteous employee like him. I will highly recommend again and again HONDA OF TENAFLY!!!! thats why i purchase 2 honda in this company i will buy againin the future and tell my friends to come and buy at your dealeship. again THANK YOU MOHAMMED AMMAR. More
by love4d28
Employees Worked With
Mohammed Ammar
July 23, 2019
Better than average Everything was great except for service waiting room. Only one small tv playing news but the other larger tv was playing the same HONDA commercial ove Everything was great except for service waiting room. Only one small tv playing news but the other larger tv was playing the same HONDA commercial over and over again. I was told that management requested this. Now I think all of us waiting for our cars to be completed by service already have a Honda and would appreciate the availability of CHOICE while spending 2 hours waiting. Your Bagels and coffee are great and I thank you for that. See you next time Please get rid of this advertisement We don’t need to be brainwashed . Thank you Mohammed for getting me out ON TIME. More
by Haight123
Employees Worked With
Your shuttle driver. Tom. Is a great guy also, Mohammed Ammar
July 19, 2019
Life Saver Nobody likes to get there car serviced, but I was lucky enough to run into a class act named Vega. My car ac was not working and I use an oxygen tank Nobody likes to get there car serviced, but I was lucky enough to run into a class act named Vega. My car ac was not working and I use an oxygen tank to get around, they repaired my vehicle free of charge. It was a great relief to see a dealership with a heart, thank you Vega and tenafly! More
by John K
