Honda of Tenafly

My husband and I bought a new CR-V from Kristen. We actually WAITED for her exclusively because my husband had bought a used Civic the previous year from her and really liked her. She was extremely hel actually WAITED for her exclusively because my husband had bought a used Civic the previous year from her and really liked her. She was extremely helpful and friendly even though my husband was purchasing a "less than expensive" car. I found her to be very professional but also "down to earth" and easy to talk to. I signed a contract for a blue metallic CR-V but had a change of heart after leaving the dealership. I felt it too BLUE when I saw it on the street and told my husband (Kevin) that I really wanted the silver. He called Kristen and she was VERY gracious about it. There were NO silver at D&C at that time but she called around and did what she needed to do to get me what I wanted. She didn't have to do that or be so understanding but she was great! When I picked up my SILVER CR-V I apologized for being such a nuisance but she made me feel like it was no problem, just part of her job. I will also deal exclusively with Kristen in the future- she is a real professional. She also knows her cars and after her going over all the "bells and whistles" of my new car I was really comfortable driving away that first day. She is a real asset to D&C Honda! Sincerely, Carolyn Donahue More

Frank is a wonderful representative for your dealership. He is warm, very friendly, knows his car models, and understands the customer. He was very respectful in the sense that he did not presume my husban He is warm, very friendly, knows his car models, and understands the customer. He was very respectful in the sense that he did not presume my husband was buying and only addressed him; he addressed both of us, and I was the one who was buying the car. He answered all my questions, however silly they might have been ,and he was very patient when I could not decide between two colors and wavered back and forth (he definitely understands women). I felt that Frank is a very genuine person who would not just sell you a car, but that you could go back to in the future with any other issues or questions. I have already recommended your dealership and especially Frank to my family, friends, and coworkers. I had been to a dealership in Hackensack just before coming to you as it was closer to my home, but walked out because the salesman was rude and did not address me, even though I was the one purchasing the car. The salesman also kept trying to push the larger SUV on me, even though I repeatedly said I did not like it. Frand is an asset to your business; perhaps you should send him over to Honda in Hackensack to do some training. Anyhow, thank you and I LOVE my HONDA CRV!! More

The staff was extremely accommodating and very professional. This is the second time that I have dealth with Honda of Tenafly and the experience was even more pleasant this second time around. Si professional. This is the second time that I have dealth with Honda of Tenafly and the experience was even more pleasant this second time around. Since my purchase, the staff has continued to follow up with me to ensure that my purchase was to my liking. I highly recommend this dealership. More

Herbie did a great job taking me for a test drive, explaining all the details of the car. He came up with a good price and did not pressure me at all after decided to think it over. When I came in wit explaining all the details of the car. He came up with a good price and did not pressure me at all after decided to think it over. When I came in with my deposit and final sale agreement he was punctual and courteous during every part of the transaction. He patiently explained how the cars features worked before I brought the new car home. I love the car and I loved the whole experience. I will recommend him when my daughter starts looking for her next car. Thank you Herbie! More

I can honestly say as a women; dealerships as well as mechanics see us coming and take advantage of us. From the second my mother & I walked into D&C honda of Tenafly and had the great pleasure of worki mechanics see us coming and take advantage of us. From the second my mother & I walked into D&C honda of Tenafly and had the great pleasure of working with Them my idea of what an pleasant experience in buying/leasing a vehicle has changed. Herbie was honest, helpful, informative and positive. I was never soo happy to give someone my money. Not to mention, My mother and I felt like we had new friends NOT JUST a new dealership. I have been to many dealerships over the years, and this is my THIRD Honda, and most certainly not my last. I will not only return in three years when my lease expires, but recommend anyone who is in the market for a honda to this dealership and in particular to see Herbie. When I returned the next day to pick up my car, Herbie walked me through the vehicle and all it's cool options. I brought them in Rice Crispy treats and a card because I felt like that's the least I could do to show my appreciation for the BEST experience I've ever had. Thanks again to everyone there, Mike in Finance was also very gracious, helpful and a spitfire of personality! If you are reading this, you should hurry down there RIGHT NOW and get yourself into a new or used car at an affordable price and work with people who not only care about YOU, but your safety as well as your happiness. THANKS AGAIN!!!! More

Great dealer and dealership to work with. I've had some negative experiences in the past when attempting to purchase a used car, but D&C Honda's asking price was unbeatable, and Herbie's customer service w negative experiences in the past when attempting to purchase a used car, but D&C Honda's asking price was unbeatable, and Herbie's customer service was straightforward, honest and excellent in quality. This is the only dealer and dealership I have ever had dealings with that I would recommend (and highly) to family and friends. A very good buying experience. More

Frank was very knowledegable in his work. He was able to provide the best quality of service. He was very friendly, attentive and was able to answer all my questions. He showed me features of the car and provide the best quality of service. He was very friendly, attentive and was able to answer all my questions. He showed me features of the car and explained to me the differences of the models of the car. He was able to explain thoroughly the details of the car that I chose and provided me enough information. I got a great price for the car which was within my budget. Overall, there is no doubt that Frank is great and if anybody plans to go to D&C Honda of Tenafly, they should see Frank. More

Herbie was very patient and extremely helpful. I would go see him if you are looking for a Honda. Herbie Rosario let me test drive car after car after car. I think I got a very fair deal. He is very good abo see him if you are looking for a Honda. Herbie Rosario let me test drive car after car after car. I think I got a very fair deal. He is very good about conserving your time during the purchase process as well! I recommend him greatly! More

I have owned 3 Hondas since 1989. I always bought through a more local dealer, but this time I found my car online, knew what I wanted, priced it out and went to more local delaerships for comparison shoppin a more local dealer, but this time I found my car online, knew what I wanted, priced it out and went to more local delaerships for comparison shopping. No other dealership came close to what I wanted. D&C Honda had the best team. Kristin followed up immediately after my internet inquiry. When I went to the dealership, I met with Hee Chung who showed me the CRV. There was no sales pressure at all. I felt comfortable and secure in knowing that I got the car I wanted for the price I wanted. Both Hee and Kristin were knowledgeable. Kristin was especially friendly. She did an excellent job in reviewing all the car features with me before I drove away. Even the financing part of the transactions was a breeze. Job well done! More

I came into D&C dealership to purchase a used car. After consultation I bought a new car instead. Mr. Rosario gave me all the information that I needed to make up my mind to purchase a vehicle from D&C. I h consultation I bought a new car instead. Mr. Rosario gave me all the information that I needed to make up my mind to purchase a vehicle from D&C. I highly recommend that anyone that purchases a vehicle from D&C Honda that it would be best to have Mr. Rosario accommodate their experience. I felt comfortable with his approach to customer care and response. His knowledge of the vehicles and his hands-on approach to our needs were impeccable. I have visited other dealerships in the past and customer response is the first thing I look for. It is important because the first 1 to 3 minutes is suppose to be focused on me and this dealership and Mr. Rosario past my test on readiness and promptness in getting my attention. I thank the people of D&C including Ray in the financial department for being honest and truthful in answering our immediate and long term understanding of our purchase. I have given high marks to Mr. Rosario on my standards of excellence. More