Back

Honda of Tenafly

Tenafly, NJ

4.8
3,829 Reviews
Honda of Tenafly REAL Benefits and REAL Value to our customers. 1) Security - The Security of our "DRIVE & DECIDE"tm 10 Day Risk-Free Used Car Money Back Guarantee & our "DRIVE & DECIDE"tm 48 Hr. Risk-Free New Car Money Back Guarantee. Exclusively available ONLY at Honda of Tenafly. 5) VALUE - Our competative pricing structure offers our customers real values you can trust. We don't "Hook" you with false cheap price quotes just to "REEL" you in and then surprise you with additional hidden fees. 1) EXPERIENCE - D&C Auto Group is family-owned since 1932. We are the first Honda dealer in New Jersey. Our experience helps us understand your needs better. 2) TRUST - Over 70% of our business is repeat and referral customers. That's twice the national average for car dealers. Our customers know we are straight-forward with no highway games or tricks. 3) EASY - Our low-pressure, no-nonsense business ethic ensures our customers a faster, more pleasant experience without the fuss. 4) PEOPLE - Any business is only as good as its people. Honda of Tenafly is fortunate to attract and keep some of the best people in the business. Our employees have worked here an average of 12 years, some as long as 30 years. Customers get better service from people that know them and care! "Welcome to your Comfort Zone!"
Contact Dealership

28 County Road

Tenafly, NJ

07670

Directions

By Type

Showing 3,829 reviews

July 07, 2011

This is the third car that Herbie has helped us with, and he did a great job. The finance team was also extremely helpful, and any service we've had done at Honda of Tenafly was also first-rate. We'd defin More

by mayfly72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Herbie Rosario, Herbie Rosario Jr.
June 30, 2011

Kristen made finding a good used car for my son painless. There was no pressure involved in dealing with her or the dealership. We had looked locally for a civic, but the dealers in our area either posted lo More

by kelb99
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristen
June 29, 2011

Herbie was great to deal with. This is our second time using him and we are very pleased. He is very patient and does not force the sale onto you. He is also very knowledgeable of the products that he s More

by tderien
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Herbie Rosario, Herbie Rosario Jr.
June 24, 2011

Herbie was very friendly and helpful in making my decision on a Honda Accord. I was unsure of what brand of car would be. He did not pressure me at all and did not feel uncomfortable. I would recom More

by MHB326
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herbie Rosario, Herbie Rosario Jr.
June 24, 2011

Kristen made my leasing experience at Honda of Tenafly as painless as possible. After entering my criteria for a Honda FIT on the Internet, Kristen sent me an email and a follow-up phone call to discuss the More

by rudygio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristen Tadesco
June 22, 2011

Kristen is very easy to talk to and I'm amazed by her knowledge of the cars. She is very intuitive about what I want from a car and after laying out all the options for me, she allows me to make my choic More

by Patricia47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristen Tedesco
June 22, 2011

My husband and I shopped around at several dealerships before deciding on a car. Herbie was our salesman at Honda and we found him extremely knowledgeable, professional and friendly. He was not too push More

by dcervone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
HERBIE, Herbie Rosario Jr.
June 21, 2011

This was by far the most pleasant car buying experience EVER. I highly recommend working with Kristen if you can. She is so down to earth and gives you all your options with no pressure. I am very plea More

by SBusch0605
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristen Tedesco
June 11, 2011

Herbie was professional, honest and very easy to deal with. He was very knowledgeable about the vehicle and accomodated mine and my wife's schedule as it took multiple visits to finalize the deal. He mad More

by Dgreco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Herbie Rosario, Herbie Rosario Jr.
June 07, 2011

My experience. 4/30, In for an oil change also noticed My experience. 4/30, In for an oil change also noticed that fan speed controller knob is chipped and part will be ordered under warranty. Scheduled f More

by devani
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Robert Galbrecht
Jun 27, 2011 -

Honda of Tenafly responded

Honda of Tenafly wrote on 6/17/2011 1:25:29 PM: We apologize for the apparent mix-up with respect to your part order. This store survives from happy repeat customers. It concerns all of us that we failed to meet your needs. I have opened an investigation into what went wrong during your transaction, however I would really like to speak with you directly. I would like to fully understand your experience. That would be instrumental in improving our process to prevent a repeat event. Please contact me at 201-569-5515 x219. Please allow us an opportunity to improve the situation, I'll be awaiting your contact. Regards, Arthur McCracken Internet Manager 201-569-5515 x219 arthurm@dcautos.com Honda of Tenafly (formerly D&C Honda) www.hondaoftenafly.com --------------------------------------------------------------------------------

Jun 27, 2011 -

Honda of Tenafly responded

About ten days ago I reached out to you hoping to learn more detail about your experience. Anytime the dealership fails to completely satisfy a customer, we see an opportunity to improve and hopefully regain the confidence from the dissatisfied customer. Please contact me so I may work towards a remedy. Regards, Arthur McCracken Internet Manager 201-569-5515 x219 arthurm@dcautos.com Honda of Tenafly (formerly D&C Honda) www.hondaoftenafly.com

...
360
...