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Honda of Tenafly

Tenafly, NJ

4.8
3,745 Reviews
Honda of Tenafly REAL Benefits and REAL Value to our customers. 1) Security - The Security of our "DRIVE & DECIDE"tm 10 Day Risk-Free Used Car Money Back Guarantee & our "DRIVE & DECIDE"tm 48 Hr. Risk-Free New Car Money Back Guarantee. Exclusively available ONLY at Honda of Tenafly. 5) VALUE - Our competative pricing structure offers our customers real values you can trust. We don't "Hook" you with false cheap price quotes just to "REEL" you in and then surprise you with additional hidden fees. 1) EXPERIENCE - D&C Auto Group is family-owned since 1932. We are the first Honda dealer in New Jersey. Our experience helps us understand your needs better. 2) TRUST - Over 70% of our business is repeat and referral customers. That's twice the national average for car dealers. Our customers know we are straight-forward with no highway games or tricks. 3) EASY - Our low-pressure, no-nonsense business ethic ensures our customers a faster, more pleasant experience without the fuss. 4) PEOPLE - Any business is only as good as its people. Honda of Tenafly is fortunate to attract and keep some of the best people in the business. Our employees have worked here an average of 12 years, some as long as 30 years. Customers get better service from people that know them and care! "Welcome to your Comfort Zone!"
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28 County Road

Tenafly, NJ

07670

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Showing 3,745 reviews

June 24, 2011

Herbie was very friendly and helpful in making my decision on a Honda Accord. I was unsure of what brand of car would be. He did not pressure me at all and did not feel uncomfortable. I would recom More

by MHB326
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herbie Rosario, Herbie Rosario Jr.
June 22, 2011

Kristen is very easy to talk to and I'm amazed by her knowledge of the cars. She is very intuitive about what I want from a car and after laying out all the options for me, she allows me to make my choic More

by Patricia47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristen Tedesco
June 22, 2011

My husband and I shopped around at several dealerships before deciding on a car. Herbie was our salesman at Honda and we found him extremely knowledgeable, professional and friendly. He was not too push More

by dcervone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
HERBIE, Herbie Rosario Jr.
June 21, 2011

This was by far the most pleasant car buying experience EVER. I highly recommend working with Kristen if you can. She is so down to earth and gives you all your options with no pressure. I am very plea More

by SBusch0605
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristen Tedesco
June 11, 2011

Herbie was professional, honest and very easy to deal with. He was very knowledgeable about the vehicle and accomodated mine and my wife's schedule as it took multiple visits to finalize the deal. He mad More

by Dgreco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Herbie Rosario, Herbie Rosario Jr.
June 07, 2011

My experience. 4/30, In for an oil change also noticed My experience. 4/30, In for an oil change also noticed that fan speed controller knob is chipped and part will be ordered under warranty. Scheduled f More

by devani
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Robert Galbrecht
Jun 27, 2011 -

Honda of Tenafly responded

Honda of Tenafly wrote on 6/17/2011 1:25:29 PM: We apologize for the apparent mix-up with respect to your part order. This store survives from happy repeat customers. It concerns all of us that we failed to meet your needs. I have opened an investigation into what went wrong during your transaction, however I would really like to speak with you directly. I would like to fully understand your experience. That would be instrumental in improving our process to prevent a repeat event. Please contact me at 201-569-5515 x219. Please allow us an opportunity to improve the situation, I'll be awaiting your contact. Regards, Arthur McCracken Internet Manager 201-569-5515 x219 arthurm@dcautos.com Honda of Tenafly (formerly D&C Honda) www.hondaoftenafly.com --------------------------------------------------------------------------------

Jun 27, 2011 -

Honda of Tenafly responded

About ten days ago I reached out to you hoping to learn more detail about your experience. Anytime the dealership fails to completely satisfy a customer, we see an opportunity to improve and hopefully regain the confidence from the dissatisfied customer. Please contact me so I may work towards a remedy. Regards, Arthur McCracken Internet Manager 201-569-5515 x219 arthurm@dcautos.com Honda of Tenafly (formerly D&C Honda) www.hondaoftenafly.com

June 06, 2011

D&C Honda salesman, Mark Randall, made our car shopping experience a positive one. He listened to our specific needs for our car, made excellent suggestions, showed us available options, politely More

by Mona B.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Randall
June 04, 2011

Herbie was patient, professional and responsive to all my questions. Some salesman provide confusing answers to questions about the car when they have no idea, or say ‘yes’ to any question just to make a sa More

by trenket
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Herbie Rosario, Herbie Rosario Jr.
June 03, 2011

Herbie was very professional,courteous,& knowledgeable. He exceeded what my expectations where of a car sales man. He made the whole car buying experience very relaxing, I would recommend He More

by jose rodriguez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Herbie Rosario Jr./ Ray Gesell, Herbie Rosario Jr.
May 30, 2011

Walked in the dealership with my daughter who was looking for a car. Greeted almost immediately by Steve who was extremely friendly and patient while we asked him a million or so questions about Hondas. (W More

by D'sMom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Steele
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