Honda of Superstition Springs - Service Center

We have been leasing and buying our Honda Civic's from Superstition Honda since 2011. I am now on my 5th Civic and love Honda's. We've never had any real issues with Honda but this time there was a hiccup Superstition Honda since 2011. I am now on my 5th Civic and love Honda's. We've never had any real issues with Honda but this time there was a hiccup. We purchased tires and when the car came out with the new tires, there was grease all over the tires next to the rims and on the rims. It really looked horrible. I haven't had to buy tires since before 2011 because I've always leased the Honda's. This 2019 Civic that we have now we ended up purchasing after the lease was over only because there were no Civic's to be found. So honestly when the tires came out looking like that I did question it and was told that is the way it is done now so that there is no problem with the tires and rims. I thought it sounded odd but didn't really question it. I was told to come back in a week or 2 and they would clean them off. Needless to say my husband saw this, and knew it was not correct. So we went down and spoke with Tommy the Service Manager who made it right. The Service Advisor that I had that day was Alex and he was a very nice and polite person but just made a mistake on this issue. Again Tommy was very apologetic for this and corrected the error. Thank you Superstition Springs Honda for always being helpful and taking care of our Honda's along with your continued outstanding Customer Service. Rick and Jannie More

Honda Superstition Springs where I purchased my car in 2018 used to be excellent. I have all my servicing there as well. I went in last week with an appointment to have something that’s been recalled fixe 2018 used to be excellent. I have all my servicing there as well. I went in last week with an appointment to have something that’s been recalled fixed. The person I was assigned to Gabbie, wasn’t there, they paged her twice then actually went in the back to get her, when she finally came to her work space, she rolled her eyes & asked why I was there, I showed her the paper for the recall, snatched it out of my hand & said it will take 3-4 hrs. I left & will go to Chandler for any further servicing, my next car (2-5yrs) will be a Toyota. More

I had a couple of issues with the service department but the service director Tommy called me and made it right. I appreciate the customer service. the service director Tommy called me and made it right. I appreciate the customer service. More

very professional and the serice was quick and eazy would 100% recommend to my friends 100% recommend to my friends More

All of my dash lights went crazy. I went to this dealer and was told it would take about 4 hours so don’t plan to wait for it. I was there at 8am appointment time but decided to wai I went to this dealer and was told it would take about 4 hours so don’t plan to wait for it. I was there at 8am appointment time but decided to wait around. At 10am the car had not moved. At 10:45 it was in the bay and mechanic said it would be a short while. Service advisor came out and said front camera was bad and needed to be replaced. Camera and alignment would be $1600 plus tax. I could still drive the car so I refused. When I got home in Canada, I went to my dealer Centennial Honda. They did an alignment on the camera and charged $109.50, Canadian, which is about $80 U.S. dollars. I have all of this on paper which I can provide as proof. I tried to leave a review on their page but they don’t allow that, not much wonder! I don’t know why Angelo’s name came up for a rating. I don’t believe I even dealt with him and I certainly did not give him a one star rating. More

Tommy and Andrew truly delivered 5 STAR service for my vehicle. I would highly recommend the service center at Honda of Superstition Springs! vehicle. I would highly recommend the service center at Honda of Superstition Springs! More