Honda of Superstition Springs - Service Center

excellent My service writer ,Stephanie was very knowledgeable and gave me her opinion on what she thought was wrong with my airconditioner, turns out she was r My service writer ,Stephanie was very knowledgeable and gave me her opinion on what she thought was wrong with my airconditioner, turns out she was right on The money. She offered a rental car and when the Pilot was finished in just a few hours she called and let me know that it was finished. My car was under warranty and I had no out of pocket expenses, can't ask for any better service than that. Thank you. More

Oil change and tire rotation. I was met in the service department by a gentleman named Tommy. He looked the car over, told me what they were going to do and how much it was going t I was met in the service department by a gentleman named Tommy. He looked the car over, told me what they were going to do and how much it was going to cost me. He was totally professional in every way, and he took care of me like I was a life long customer. If you need service on your Honda, take it in and ask for Tommy. You will be happy you did. Jim Butler More

great experience recommend to all From Tony who checked me in to Clint who checked me out and all the folks in between including shuttle drivers and technician I cannot tell you when I From Tony who checked me in to Clint who checked me out and all the folks in between including shuttle drivers and technician I cannot tell you when I have had a better experience with a service department. Your folks went more than the extra mile in serving me a first time customer. I can assure you all of my Honda needs will be fulfilled with your team in the future. More

Never had a better automobile dealership service experience I had to have the airbag replaced in my 2004 element. I called in the morning and they had me in by noon. I was greeted at the service door as I got I had to have the airbag replaced in my 2004 element. I called in the morning and they had me in by noon. I was greeted at the service door as I got out of my car and my service guy took me into the service reception area and explained what would be done with my car. We asked him to have the service guys check my battery and let me know if I needed a new one. He told me he would call when the test was done. We had the choice to wait for my car in their really comfortable waiting area, which had coffee, cold water, and goodies, lots of magazines, and the tv on. We decided to bum around the mall across the street. He said the car would be ready in 90 minutes, and he called prior to that to say that the battery was fine and he would not replace it right now. The car ready at the next call and they kept it for me until I returned later in the day to get it. When I came in, "my" service guy, Scott, went through what was done for me and walked me to the cashier. It was no charge for the recall work. While I was there, someone brought my car to the door for me. Oh, one thing I forgot....apparently they always do a car wash with service. The facilities weren't working that day so he gave me a coupon for a free car wash down the street. Very unexpected and nice. Based on the help from Scott and the experience of this service shop, I will be coming back, and if I purchase another honda, I will do that here as well. More

Service I have had both of my CRV's serviced here at Superstition Honda, and have always friendly, prompt and great maintenance. Also Mr Trent Hegelheimer I have had both of my CRV's serviced here at Superstition Honda, and have always friendly, prompt and great maintenance. Also Mr Trent Hegelheimer has helped me with my NAV by showing me how to connect my phone to the system and just lately he helped correct a problem with repeating "the phone has been connected". He does great work. R Martinez More

fast and friendly Fast and friendly service. Complimentary car wash was nice. Reviewed the inspection report with me to make sure I understood everything they did. Re Fast and friendly service. Complimentary car wash was nice. Reviewed the inspection report with me to make sure I understood everything they did. Recommended services seemed reasonable. More

Quick same day service We had a problem with our Honda Pilot. We took it in and explained what problems we encountered and they were able to find the problem and get it fixe We had a problem with our Honda Pilot. We took it in and explained what problems we encountered and they were able to find the problem and get it fixed quickly. I do however feel the shuttle driver was having a long hot day by his remarks through the ride but overall the service center was amazing. Thank you SSHonda The Hale family! More

1st time experience I stopped in for a no appointment oil change on a Monday. Very impressed with service. In and out in an hour. The atmosphere was very courteous and he I stopped in for a no appointment oil change on a Monday. Very impressed with service. In and out in an hour. The atmosphere was very courteous and helpful. Additional services were advised for the recommended miles but not pushed. I elected for the additional service. Once service was completed Tommy explained what was done to vehicle and how everything looked. Car was washed and looked good. More

Great Customer Service I was treated courteously and the work was done in the time frame promised. Customer service was above and beyond what was expected, although I hoped I was treated courteously and the work was done in the time frame promised. Customer service was above and beyond what was expected, although I hoped to have had to pay less for this repair. More

B1 Service on my Civic Absolutely fantastic service as always. Tommy in service was fantastic. My service call took about 20-30 minutes and that just floored me. I will Absolutely fantastic service as always. Tommy in service was fantastic. My service call took about 20-30 minutes and that just floored me. I will continue to recommend the fantastic service. More