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Honda of Superstition Springs - Service Center
Mesa, AZ
144 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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144 Reviews of Honda of Superstition Springs - Service Center
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June 26, 2025
UNREAL experience. Loved this dealership over Honda of Chandler! Mike Marks in car repair and Jahir were amazing!!! Not only were they making us laugh, but they found Loved this dealership over Honda of Chandler! Mike Marks in car repair and Jahir were amazing!!! Not only were they making us laugh, but they found the problem immediately and took care of it within 30-45 min. Excellent experience… they are like a family out there! I expected $200-$1500 repair and walked out with paying $90 and waiting 45 min, instead of waiting a couple days!!! Unheard of! Thank you Mike and Jahir! Excellent customer service!! More
by Maria
Employees Worked With
Mike Marks & Jahir
June 16, 2025
I would like to take this opportunity to say "thank you" for amazing service from Honda Superstition Springs Service Department. Last Monday 6/9/25 about this time, noon, I had a very unfortunate inciden for amazing service from Honda Superstition Springs Service Department. Last Monday 6/9/25 about this time, noon, I had a very unfortunate incident happen. I dropped by Honda service department to show them the situation. They, David Munoz service advisor, said to come back in the morning. Tuesday 6/10/25 Tommy Durante service director, got involved and assured me the problem would be taken care of, but the parts required were on "back order". Somehow, someway on Thursday 6/12/25 I received a call to bring in my vehicle for repair and pick up a "loaner", the next day Friday 6/13/25. The "loaner" happened to be a new 2025 Ridgeline (mine is a 2023 Ridgeline)! Then, now Monday 6/16/25 the call from Honda is to pick up my repaired vehicle. It's 10:30am, less than a week, less than a complete work day, and somehow and someway the exploded sunroof is an incident from the past!!! Thank you, thank you Tommy Durante ! ! ! The recall on the truck was also taken care of! More
by rbartlow
Employees Worked With
Tommy Durante, David Munoz
June 11, 2025
Fantastic service from Honda of Superstition Springs and service Anthony Sanchez. Needed oil change & tire rotation, during rotation work technician found lug nut stripped by another dealership. Anthony im service Anthony Sanchez. Needed oil change & tire rotation, during rotation work technician found lug nut stripped by another dealership. Anthony immediately put together the necessary team to correctly repair my Ridgeline. Fantastic work by Anthony & the Honda of Superstition Springs team. The only Honda dealer I now trust in the east valley & I highly recommend Anthony Sanchez and the service team More
by Mbecvar56
May 17, 2025
I recently had the pleasure of using Honda Auto Service Department and I couldn't be more impressed with the entire experience. From the moment I arrived, I was greeted by Zachary, who turns out to be my s Department and I couldn't be more impressed with the entire experience. From the moment I arrived, I was greeted by Zachary, who turns out to be my service advisor. Zach was incredibly helpful, guiding me through the services I needed and answering all my questions with patience. When I arrived, I was greeted warmly, and the waiting area was comfortable, clean, and well-organized. Zach was efficient, and kept me updated on the progress of the work being done on my car. He also provided a clear breakdown of the costs upfront, so there were no surprises. My car was ready on time, and it was running like new. The attention to detail and quality of service really stood out to me. It's rare to find a service that combines excellent technical expertise with such great customer care. I highly recommend Superstition Honda for anyone in need of reliable, honest, and thorough car maintenance. I drive from Phoenix just to get my car service even though I’m 2 miles away from another Honda dealership, I would not go anywhere but Honda Superstition for auto service. It’s worth a drive. They have earned a loyal customer in me, and I’ll definitely be back for future services. More
by Mindy
Employees Worked With
Zachary Rolnick
April 28, 2025
Zach was amazing at making sure that my car was taken care of at the service shop and made sure that I knew what they were doing to my car, how much time it would be in the shop, and make sure all my que care of at the service shop and made sure that I knew what they were doing to my car, how much time it would be in the shop, and make sure all my questions were answered! When enterprise wouldn’t give me a ride back to the dealership, Zach made sure that I got a ride to the dealership and made sure that all my needs were met! Zach went up and beyond anything I’ve ever received from a dealership, made sure to bend over backwards to get my car ready by the date. I needed it back and made it a very pleasant experience! When my car needs further service, I will only come to them! More
by Alma
Employees Worked With
Zach and Mike
March 15, 2025
Tommy Durante, I want to commend you for your exceptional performance. Your customer service skiils are exemplary, and you consistently address my concerns beyond my expectations. I appreciate your ability t performance. Your customer service skiils are exemplary, and you consistently address my concerns beyond my expectations. I appreciate your ability to transform a challenging morning into a positive experience. Your dedication to customer service is truly commendable. I highly recommend seeking out Tommy when visiting this location. Good Job! More
by Melinda R
Employees Worked With
Anthony
December 22, 2024
My 10,000 mile oil change, tire rotation, & general inspection was completed in a timely manner and Anthony was really nice to work with. I'm very happy with the service I receive here. inspection was completed in a timely manner and Anthony was really nice to work with. I'm very happy with the service I receive here. More
by Simsly2
Employees Worked With
Anthony
December 21, 2024
This dealership is very nice. The people are very helpful. I had Jason help me with my car and explain everything I needed done on the service. The people are very helpful. I had Jason help me with my car and explain everything I needed done on the service. More
by Bellakatz
December 12, 2024
Was the best experience ever was my first time there and the guy I got was really helpful and he told me exactly what time my car would be done and it was done at that time the guy I got was really helpful and he told me exactly what time my car would be done and it was done at that time More
by Chavezcasandra4
Employees Worked With
Andrew terhark
