Honda of Superstition Springs

A friend recommended I visit the Superstition Springs Honda because her friend Mike worked there and they would help me out. As a first time buyer I had many questions, and wanted to look at several cars Honda because her friend Mike worked there and they would help me out. As a first time buyer I had many questions, and wanted to look at several cars. When I called to check if one of the cars online was still at the store Mike Pitts was very helpful. He checked out which of the used cars I was thinking about were available and called me back with some information within a couple of minutes. When I arrived, Koushi helped show me the used cars on the lot that I was interested in, and was very patient as I looked at them. He took me for the test drives and was very friendly, never pushy. Mike Dufour came out to meet me and was very friendly and helpful with the financing process. Both he and Koushi took the time to explain questions I had, and they really worked to get me the best deal for me. I had come in with a pre-approved loan from my bank. After looking at the numbers, Mike saw that I could get a better deal financing with you and especially a good deal with buying a new car. I had no idea Honda worked with recent college graduates to help get good financing rates, and he was able to get me a great 1.9% rate and keep the monthly costs within my budget. After working with Mike and Koushi, I met Alan who helped me go through the final signing of contracts and other paperwork. I didn't understand certain things and he explained everything in terms I could understand and offered me several options. It was a big deal to be purchasing a new car and he made it much easier to finish the process. Everyone was friendly, and helpful... they made me feel like they were trying to help ME and not just get another sale. I went in very nervous and left very happy with my new car. I also appreciated the follow up phone call and email from Koushi. All in all, it was a great experience and I would be happy to refer people to your dealership. As someone who has worked in the customer service industry, I sincerely appreciate when I receive great service. I had a very positive experience... thank you!! More

James' attitude both in person and on the phone was very low key and I did not feel pressured. I felt so comfortable with him that I drove miles out of my way to meet with him the first time. I have had som low key and I did not feel pressured. I felt so comfortable with him that I drove miles out of my way to meet with him the first time. I have had some bad experiences with dealerships - mostly with Toyota. I think older women have a stored memory of what it was like years ago when salesmen would assume a woman couldn't possibly buy a car without a man present. I felt non of that at this Honda dealership. Everyone was friendly and there was no pressure to buy. I don't know if I got a good deal or not - it is one I can live with. I do feel like I can go back to the dealership and be treated with respect. It will be interesting to see if the experience with the service department is different from what I experienced on the show room floor. If I do have a problem, I feel James would be my first contact at the dealership. I trust him to do the right thing for me. More

Before we made the trip to your dealership, we had been in contact with Aaron via email. He provided my wife and I with all the information we requested as far as price and trade in value of our car. The w in contact with Aaron via email. He provided my wife and I with all the information we requested as far as price and trade in value of our car. The worst part in car buying is sitting at the dealership for hours haggling over price. Dealing with Aaron and Dan was a very pleasant experience. We were a little undecided on exactly what type of car we were looking for, but with there patience, we got a great car at a great price. As long as we live in Ariz. I will return to your Honda dealership thanks to Dan and Aaron. Since our home is 150 miles roundtrip from Mesa, we had other Honda dealerships closer, but chose yours. More

Purchasing a car here was an absolute pleasure. No games and all of the employees are great to work with! Very happy with our experience. and all of the employees are great to work with! Very happy with our experience. More

It definitely was a satisfying experience buying a new Honda from Superstitions Springs Honda. Mr Rob Beard and his team are very knowledgeable, courteous and genuinely attentive to the customers wants, Honda from Superstitions Springs Honda. Mr Rob Beard and his team are very knowledgeable, courteous and genuinely attentive to the customers wants, desires and concerns. I was extremely pleased with the purchase. Mr Beard and his team of highly motivated individuals are a great assest to the Honda Motor car company and Superstition Springs Honda dealership. I have no reservations in recommending this dealership to anyone wanting to purchase a new or used vehicle. Frank M. More

Expect great service and a great deal and you should be able to get it if you're determined. These guys know all the tricks in the book, but they also know the best trick in the book is satisfying customer able to get it if you're determined. These guys know all the tricks in the book, but they also know the best trick in the book is satisfying customers so they come back for more. I got almost 30% off a nice used vehicle and they were nice enough to do a little fixing up on it beyond their normal procedure right afterwards without delay(the independent mechanics I asked said it was in great condition, minus what they wound up helping me on). More

The experience my wife and I had at Superstition Honda was a very good one. We were very satisfied at how everyone treated us. All the questions we asked were answered to the fullest. I would not hesit was a very good one. We were very satisfied at how everyone treated us. All the questions we asked were answered to the fullest. I would not hesitate at all to recommend someone interested in a Honda to your dealership. More

The only thing we were frustrated with was the fact that Honda Corp. changed their pricing from the time we started looking until the time we actually purchased so we spent a little more money than we wante Honda Corp. changed their pricing from the time we started looking until the time we actually purchased so we spent a little more money than we wanted to but the sales staff and the car has made up for it. Our saleman James Haas and his manager Dan Ngo gave us some added benefits to help make up for it. We had to get the car from another dealership because they didn't have the color of Insight we wanted. That car did not have the splash guards on it so James came to my work and picked up the car to have them put on. When he came to pick up the keys, I gave a plug to the dealership as to how awesome they were. I thought that was excellent customer service. This was the third time we have purchased a new car from a dealership and it was far and beyond the best experience we have ever had. I look forward to dealing with Superstition Springs Honda for our service needs with how wonderful the sales staff were. The car is absolutely amazing and we couldn't be happier with it. We are having a blast driving it and getting great gas mileage! The kids love the ipod connection and sound system. It is wonderful having a new car! Thanks guys at Superstition Springs Honda! More

Tim was great and very patience. I started out in a whole other direction and ended up with the CR-Z which I just love. I've purchased many other cars and have always hated the ordeal of trying to get the c other direction and ended up with the CR-Z which I just love. I've purchased many other cars and have always hated the ordeal of trying to get the car at the price I could afford and having to speak to 3, 4 or 5 different people before making the purchase. Tim worked with me alone; he handled almost all parts of the transaction and was very knowledgeable about his products. I ended up being at the dealership for almost 5 hours (mostly because I couldn't make a decision) and I would highly recommend anyone I know to visit your dealership and to ask for Tim. More

Had an issue with a vehicle we bought from Honda of Superstition springs, cantacted Kenny Gess several times, he failed to follow up on the issue and failed to try and resolve the issue. I called Kenny Superstition springs, cantacted Kenny Gess several times, he failed to follow up on the issue and failed to try and resolve the issue. I called Kenny Gess and asked if his manager was able to resolve the issue and Kenny responded rudely and hung up on me before I could say another word. Total lack of customer service and just down right disrespectful. Called GM of dealership and left several messages, he also failed to return my calls or try to resolve the issue, once these people get your money you turn into a nobody. AVOID THIS PLACE!!! More