Honda of Superstition Springs
Mesa, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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awful service liars since we purchased our escape from this dealership we thought we wwould have the oil changed here .I phoned for an appointment explaining I have a ter since we purchased our escape from this dealership we thought we wwould have the oil changed here .I phoned for an appointment explaining I have a terminal ill husband and need not to sit more than an hour leaving him alone soooo when I got there they told me at least and hour plus I thought or crap why do we make appts well then I was told do you want your car washed I said might as well after 21?2 hours of waiting I went to the service desk and saw my car out the window it had been sitting done for at least an hour why in the heck didn't someone come and tell me I sat in that place forever they didn't even vacuum or wash my car bunch of crap will not go there ever again for any service this was darn awful plus I was told when we bought the car the first oil change was free ha that was a bunch of xx also More
Rude, disrespectful, and shady! Fit the stereotype for car dealers in the worst way. Tried selling me an old model for the price of the new 2016s and then crumpled up the papers and Fit the stereotype for car dealers in the worst way. Tried selling me an old model for the price of the new 2016s and then crumpled up the papers and stormed off when I said I wasn't paying the price of the new 2016s for last year's model. Every interaction had the sleazy car dealer vibe. I was a Honda customer for the last 14 years but will not go back here and switched my loyalty to Mazda due to this dealership. More
Waste of time, hurt my credit I went in for a factory recall on my older Honda. While I was waiting in the service area, an employee came up to me and told me that my car was highl I went in for a factory recall on my older Honda. While I was waiting in the service area, an employee came up to me and told me that my car was highly sought after (Element) and there is a waiting list for buyers. He told me he wanted to make me a "smoking deal." Since Elements have stopped production over 12 years ago, I actually believed he really wanted it and would offer me a generous amount. After continually saying I was not in the market for the new car but would listen to what he has to offer, he insisted I take a test drive before he would reveal what sort of offer he would make. After the test drive, he insulted me by offering me $750 on a trade allowance for a new Honda. My Element in not in perfect shape but it is worth a lot more than that! It has less than 150k miles and will more than double. They also did a hard inquiry on my credit. They wasted an hour and a half of my time and continue to call me, now offering $2000 (still way low) IF I buy/lease a new car. Everything the sales man told me was a lie, a waste of time and ending up lowering my credit score for the needless hard inquiry. This place sucks, don't go here!!! I'd be very weary of the of positive reviews, I'm betting they are fake. More
Memorable experience for my family and I. When I arrived at the dealership, Michael Lacy was waiting for me and ready to go. He did not waste my time. The entire process was painless. He was k When I arrived at the dealership, Michael Lacy was waiting for me and ready to go. He did not waste my time. The entire process was painless. He was kind and attentive to our needs. I would recommend this place to anyone from my experience. More
Well Done If you are going to Superstition Springs Honda, ask for Michael Lacy. He took very good care of me, helped me to find the car I needed and made the pr If you are going to Superstition Springs Honda, ask for Michael Lacy. He took very good care of me, helped me to find the car I needed and made the process very easy. More
Not sufficient communication, but great to work with 01/10/16 Update: I received a call from Jered, and although I am not pleased with the miscommunication, he was happy to talk through what happened, g 01/10/16 Update: I received a call from Jered, and although I am not pleased with the miscommunication, he was happy to talk through what happened, get to the bottom of it, and make it right. I appreciate them working with me and they've certainly won me over again. 12/26/15: I'm no mechanic, but am certainly knowledgeable about cars. I noticed my Cr-V was acting up, and knew I needed to replace the spark plugs, which I did. After the problem persisted, it was clear I needed the vehicles valves fixed, which I decided would be easiest to have done at the dealership where I purchased my car. I spoke with Aaron Yates, and told him specifically not to replace the spark plugs because I had done that the day before. He said he understood, and I dropped the car off. I later received a phone call from Aaron telling me that the spark plugs were in good shape (because they were brand new) and the valves needed to be fixed (which I knew). I again reminded him to not replace the spark plugs, and he said he wouldn't. After I picked up the car the next day I got home and checked and saw the spark plugs had been replaced and I was charged full price for the plugs and for labor. The valved didn't even need replacing. I should have looked further into what I was signing, but this was just terrible and dishonest, after I specifically said multiple times not to replace them, and I was charged FULL PRICE! Terrible, because I signed they are no longer willing to work with me. Not ever going here again, and letting my family and friends know. Very disappointed. More
Price The only thing I would say no to is the cost to have a key programmed...I don't think it's fair to charge that much for 30 minutes....really hurts... The only thing I would say no to is the cost to have a key programmed...I don't think it's fair to charge that much for 30 minutes....really hurts... More
Kind, curteous, fantastic service! I was blown away with the service at Superstition Springs Honda.... they do a 12 inspection, oil change and car wash. and wait on you with impressive I was blown away with the service at Superstition Springs Honda.... they do a 12 inspection, oil change and car wash. and wait on you with impressive attention. You even get free coffee and danishes while you wait! You cannot get that kind of service anywhere any more! I love you guys and will be bringing my Honda back again when needed. More
Excellent Service It was really excellent service from Luis Vasquez. He tried his best to get a car from their shop. Recommended to all enjoy Happy Honda Days... It was really excellent service from Luis Vasquez. He tried his best to get a car from their shop. Recommended to all enjoy Happy Honda Days... More
Great service, great people. Very happy with service. I do plan on getting service here more often I've just been busy. But I am happy with the service. Very happy with service. I do plan on getting service here more often I've just been busy. But I am happy with the service. More