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Honda of Superstition Springs
Mesa, AZ
600 Reviews
Honda of Superstition Springs is your Honda Superstore with super savings, super selection, and super specials! We want you to have a great experience, and it starts with super service, proven by receiving the 2018 Council Of Parts & Service Professionals Top 50 Honda Dealerships in the Country. We are also one of the leaders in both Sales and Service Customer Satisfaction. Other honors include being an Express Certified Dealer from 2010-2019, We are the only dealership in Mesa where you can shop and experience the entire lineup of new Honda's, and we proudly serve Chandler Tempe, Scottsdale, and Phoenix. We are family owned and operated! Visit us at 6229 E Auto Park Drive or call us at (877) 543-0909 today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 600 reviews
November 21, 2017
Lies and more lies. We purchased two cars and had a great experience. Unfortunately they pulled us in with a good sales experience, telling us there would be no problems We purchased two cars and had a great experience. Unfortunately they pulled us in with a good sales experience, telling us there would be no problems with a couple minor concerns we had with titles. Now it's over 2 months later. We are owed money on one deal and the dealer has refused to provide it until they receive BOTH titles - per the GM. First they said everything would be fine once we provided receipts the titles were ordered, and that was a lie - they now refuse. They waited until the deal was too far done to go back so they could get the sales. They lied countless times, to our face. They haven't even provided permanent plates for one vehicle, over 2 months later. I firmly believe they are intentionally withholding the plates, or have not submitted the paperwork, as they continue to dodge the question of where my plates are. Requests to speak to the owner were met with "We don't know his info." Requests submitted on their website have gone unanswered. The Finance Manager Keith said the F and S words to our faces in front of around 10 other people, both customers and employees. I am not offended by language, but it's totally inappropriate to say them to a customer. He tried to say we knew "from day 1" that we needed to take care of a problem, but that makes no sense since we knew they were holding our check. We did everything they requested, including a 20+ hour, 1000+ mile round trip to do the legwork for them - that they said they could do themselves - and then refused to honor the deal we made. If I could go back and undo these deals I would. I will never give this dealership another penny of my money. I am afraid to take these vehicles there for service - they have lied and gone back on their word so many times now that I am afraid of what they would maliciously do to my vehicles. I have two coworkers currently car shopping, and both were so horrified by this ongoing ordeal that they swore off this dealer. The worst part is that now whenever I get in my amazing, wonderful brand new Honda, I will have to remember this experience. At least I will never forget the name Superstition Springs Honda, and can spend the rest of my life warning everyone I can to stay far, far away. More
by Disappointed
November 16, 2017
Horrible! Horrible! Horrible! I have been a lifetime Honda owner. But the experience I have had with this company was so awful, I will not buy another Honda again. The frontline st I have been a lifetime Honda owner. But the experience I have had with this company was so awful, I will not buy another Honda again. The frontline staff has always been very customer friendly. But when you bring your 2016 Honda in over 3 times due problems, they do everything thing they can to get out of fixing it under the warranties that we pay for. If you dare complain about them screwing you over, they will try to bully you. As you are waiting for them to get your car done, all you hear is customers complaining on how bad this dealership is. If you like to fight and like being abused this is the dealership to buy from. More
by A Sorry Honda Owner
Employees Worked With
September 08, 2017
LIED TO Just like any other dealership... we were LIED to. I do not trust Honda of Superstition Springs and neither should you!! When we leased our Honda Acco Just like any other dealership... we were LIED to. I do not trust Honda of Superstition Springs and neither should you!! When we leased our Honda Accord were told we could turn it in early if we no longer needed the car by our dealer Chris Johnson. Guess what? We moved a year ago and only need 1 car now. We tried calling Honda of Superstition Springs for over A WEEK to ask if we could turn it in. EVENTUALLY they told us to talk to Honda Financial. Honda Finanacial told us that the dealership sometime allows it to be traded in early within 6 months if they have a need for the car. I just got an email from Mike Lacy saying they had a need for it. Great! BUT WAIT... was then was told they only wanted to up sell me. We were not indeed, as Michael put it, a "Perfect Match". Michael Lacy is a Liar. Chris Johnson is a Liar. People at Honda of Superstition Springs are LIARS. -DO NOT SHOP THERE- I've recently seen terrible reviews for Honda Superstition Springs and I'll be sure to put mine in with the rest of them. Beware. More
by Alesther
Employees Worked With
Michael Lacy Chris Johnson
August 27, 2017
Pay more... get lied to and have your credit dinged Stay as far away as possible from this place. Don't let other reviews fool you. You will get a better deal at Autonation Honda and you won't be blata Stay as far away as possible from this place. Don't let other reviews fool you. You will get a better deal at Autonation Honda and you won't be blatantly lied to. I had the worst car buying experience in my life at this place. Had agreed on a price with Peter the Salesperson over the phone and came down to make the deal happen. When I got there I test drove the vehicle, they ran my credit even after I told them specifically to run it after the price we agreed on was confirmed. My credit is excellent so the price increase had nothing to do with that.They give me the pricing and it's way more than what we agreed on over the phone. Long story short, I gave them a competitors quote to beat, they sent me pictures of the car I was buying, then when they gave me the higher pricing they said the salesperson Peter was quoting a lesser model vehicle because they got me mixed up with another customer which is a blatant lie to get me to come down there in person. They couldn't even end up beating the competitors quote that i sent them originally which was from Autonation!! So if you want a ding on your credit, if you want to pay more money, and get lied to in the process feel free to come here to Superstition Springs Honda! Stay away.... More
by Christopher Guidi
Employees Worked With
Peter Scaza , Andy Andujar, Cameron Mundt
August 24, 2017
We have purchased several new Hondas from Supestition Spring We are senior citizens and find the fast service very helpful. Rather than messing around with technology we just go to fast service and someone runs We are senior citizens and find the fast service very helpful. Rather than messing around with technology we just go to fast service and someone runs out and asks our question and they find someone to fix it! Both phones are connected on each car! Everyone who works here is very friendly, sales, service, or the lady that meets you at the door. We recommend Superstition Springs all the time. People know we always drive Hondas, so we are asked many times, altho we have the license holder on both cars. We like that they almost always coat your car with the Autp Butler. We find that very helpful in keeping our cars always looking good and easy to keep them like that. More
by Jerry & Jan
Employees Worked With
Micheal Lacy
August 14, 2017
Cheaters When you buy from them they commit on extra things and say we dont have the parts right now, but will mail you when it arrives and will never send it When you buy from them they commit on extra things and say we dont have the parts right now, but will mail you when it arrives and will never send it and wont pickup your calls. More
by tamsans
Employees Worked With
Vinny
June 08, 2017
Best Dealership and Car Buying Experience Ever Superstition Springs Honda Review-4-30-17 It is not possible for me to fully convey how amazing our experience was at Superstition Springs Honda. I Superstition Springs Honda Review-4-30-17 It is not possible for me to fully convey how amazing our experience was at Superstition Springs Honda. I went in to look at a 2017 Honda Civic after very responsive service from the Internet sales department. When I arrived at the dealership, I met a gentleman, Adrian Gonzales, who was incredibly helpful and accommodating. He spent a good amount of time with me answering my questions and worked diligently to find the exact vehicle I was looking for. He was so honest and there was absolutely no pressure over the couple of hours we were working together. I made the decision to purchase the vehicle and when I got to finance, I prepared myself for the typical 'battle' that often happens in the back room with hidden costs, upsells, etc. Jon Leckwart was BY FAR that absolute best person I've ever worked with, having purchased around a dozen cars in my life. I could not believe how amazing this experience was. There was even diligent follow up after the deal was done. This dealership provided the best experience of any transaction, vehicle or otherwise, that I have ever been involved with. They went above and beyond in every respect and left no stone unturned. It was such a great experience that I decided to trade in our 2013 Toyota RAV and purchase a 2017 CR-V a week later. Had the exact same experience. I cannot recommend this dealership highly enough. I will be purchasing all future vehicles from Superstition Springs Honda as long as they are able to maintain this incredibly high level of service. Thank you Superstition Springs Honda! You folks are AMAZING! More
by Clay Stidham Jr
Employees Worked With
Adrian Gonzales, Jon Leckwart
June 03, 2017
SOLD US A PREVIOUSLY TOTALED CAR WITHOUT DISCLOSING ON CARFA X. Was even a "Certified Pre Owned". We just went in to trade in our old accord for a new one. Surprisingly the other honda dealer showed us a Carfax X. Was even a "Certified Pre Owned". We just went in to trade in our old accord for a new one. Surprisingly the other honda dealer showed us a Carfax report that stated this vehicle was a Total Loss in 2009, before we bought it, and only started reporting it in 2013 after we bought it! It did NOT show up as a Total Loss on the Carfax when we bought it used from this Superstition Honda dealer. This was even a Certified Pre Owned and they did not disclose this or show it on the CarFax! The air bags are stated to have deployed and major damage needing towning from the 2009 accident. If trust and safety are your concern, AVOID! We are in contact with the Better Business Bureau and other certain parties about this. More
by Johntru
Employees Worked With
Other Employees :
Joe Clark, Andy Andujar, Aaron Hammer, Cameron Mundt, Daniel Osuna, Manuel Navarro
April 05, 2017
Service;repair work I want to express my sincere appreciation to Service Manager, Tommy Durante and Service Consultant Bryan Kobayashi for their professional and courteou I want to express my sincere appreciation to Service Manager, Tommy Durante and Service Consultant Bryan Kobayashi for their professional and courteous management of a complex issue I presented to their service department between March 14 and it's resolution March 21, 2017. To say they went above and beyond the usual and customary is an understatement and I am grateful beyond words. I highly recommend Honda of Superstition Springs Service Department, will continue my routine vehicle maintenance without hesitation with them as well as any necessary future repairs! Thank you again Tommy and Bryan for your wonderful customer service!!! Sincerely, Judy Shy More
by Jasazrn
Employees Worked With
Tommy Durante; Bryan Kobayashi
February 28, 2017
No honor or ethics My Wife and I found a used CRV 2015 and Spoke with Adrian Gonzoles. We told him we would be up the day after Valentines day. That morning at about 9: My Wife and I found a used CRV 2015 and Spoke with Adrian Gonzoles. We told him we would be up the day after Valentines day. That morning at about 9:00 am we call and spoke with him and said we are on our way and are very interested in the car. We called the dealership at about 10:30 to state we were almost there. We asked to speak directly to Adrian. He was busy. We were about 10:00 minutes from the dealership after a 2 1/2HR drive from Tucson to be informed that Adrian had sold the car. Needless to say we were less than happy. As I spoke with him he said I cant hold a car. If someone wants to buy the car we sell it. I said you knew we were on our way as we had called twice. They were writing up the deal as we arrived at the dealership. My wife dropped me off at my sisters place and drove home. 5 hours of our time was wasted!. Another 6 hours looking for another car, none met our needs. Then we saw one that had just been traded in. Not quite as nice as the one we lost, but acceptable. The salesman Mo, treated us like a pro and we purchased the car. I would not recommend the used car sales people. Go somewhere else there are lots of Honda dealers in Phoenix. Tempe Honda is great More
by Unhappylostclient
Employees Worked With
Adrian Gonzolez
