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Honda of Superstition Springs
Mesa, AZ
580 Reviews
Honda of Superstition Springs is your Honda Superstore with super savings, super selection, and super specials! We want you to have a great experience, and it starts with super service, proven by receiving the 2018 Council Of Parts & Service Professionals Top 50 Honda Dealerships in the Country. We are also one of the leaders in both Sales and Service Customer Satisfaction. Other honors include being an Express Certified Dealer from 2010-2019, We are the only dealership in Mesa where you can shop and experience the entire lineup of new Honda's, and we proudly serve Chandler Tempe, Scottsdale, and Phoenix. We are family owned and operated! Visit us at 6229 E Auto Park Drive or call us at (877) 543-0909 today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 580 reviews
May 26, 2023
All of my dash lights went crazy. I went to this dealer and was told it would take about 4 hours so don’t plan to wait for it. I was there at 8am appointment time but decided to wai I went to this dealer and was told it would take about 4 hours so don’t plan to wait for it. I was there at 8am appointment time but decided to wait around. At 10am the car had not moved. At 10:45 it was in the bay and mechanic said it would be a short while. Service advisor came out and said front camera was bad and needed to be replaced. Camera and alignment would be $1600 plus tax. I could still drive the car so I refused. When I got home in Canada, I went to my dealer Centennial Honda. They did an alignment on the camera and charged $109.50, Canadian, which is about $80 U.S. dollars. I have all of this on paper which I can provide as proof. I tried to leave a review on their page but they don’t allow that, not much wonder! I don’t know why Angelo’s name came up for a rating. I don’t believe I even dealt with him and I certainly did not give him a one star rating. More
by mac
Employees Worked With
May 10, 2023
Preventative Maintenance is something I have practiced for the last two decades and the dealerships have always provided great service and never had a problem accepting my business. BUT today at Supersti for the last two decades and the dealerships have always provided great service and never had a problem accepting my business. BUT today at Superstition Honda, I had an appointment that I created online and I received someone other than my usual advisor. I was told by the advisor I was assigned to that my car did not need any service because my oil was still at 50% and I questioned him about “preventative maintenance.” He told me that my oil will probably only be changed once a year or until it gets to 15%. And that my next maintenance will be when the 100K schedule. He has been going through my odometer showing me my oil readings. And by doing so, he would of seen that my car was at 102K and that was one of the reasons I brought it to be serviced. By this time, I have lost all trust and respect for this man that I do not want him to have anything else to do with my car so I just listened to him and left. I will just go back in a few months to the trusted advisor, Mike Marks, who has never told me that I should not service my car. And Mike knows that when I set the online reservation, the details are not specific enough, so I likely just choose oil and then let Mike know what else I am looking to have done as well as his consultation on whatever else may be needed. I do not mind spending the money and Mike does not mind accepting the money for Honda Superstition Springs. Two things occurred this morning, either the advisor that was assigned to me this morning did not want to add me to his list of work and/or they are having labor shortages as well and will try to weed out any business they can to slow the flow of work. All I know is I am a customer who believes in applying preventative maintenance to my car providing security in knowing that it is where it needs to be and I am willing to pay a business to provide that for me. That did not happen today. Today through this advisor the business said, I do not want your money. WOW! As well as, they email you about service reminders through Carfax which stated I was overdue for a tire rotation, something I was going to have done. Why even send the emails, if you do not want the business? Really? More
by pmd2
Employees Worked With
April 30, 2023
Do NOT buy a Honda. 100% Do NOT buy an extended warranty because they will try to rip you off before telling you the problem. Also the service team is very incompetent 100% Do NOT buy an extended warranty because they will try to rip you off before telling you the problem. Also the service team is very incompetent and inexperienced. Stay far far far away. More
by BenDover
Employees Worked With
Other Employees :
Tommy, Dakota, Carter
March 10, 2023
They steal or forget to put pieces back on your car when service is done. They charge you for work not completed. Example because of bad work in past I marked all 4 tires before rotation. When I got home al service is done. They charge you for work not completed. Example because of bad work in past I marked all 4 tires before rotation. When I got home all 4 tires in same spot not rotated even though I was charged. More
by Leannrasmussen
Employees Worked With
January 24, 2023
I had a great experience overall and received a good honest deal from Honda of Superstition Springs, and specifically with John Sims the internet sales manager. Good conversation and friendly service. I honest deal from Honda of Superstition Springs, and specifically with John Sims the internet sales manager. Good conversation and friendly service. I will go to him for sure in 3 years when my lease is up! Mike K More
by Mike K
Employees Worked With
Other Employees :
John Sims was awesome and Keith!
October 15, 2022
Great service and friendly personnel. My car was serviced in a timely manner and work well done My car was serviced in a timely manner and work well done More
by ramiro.martinez079
Employees Worked With
September 28, 2022
Buyer Beware! So many issues since purchasing in 2020. Service, promises, contracts are not honored. I just want my car fixed at another Honda dealership becaus So many issues since purchasing in 2020. Service, promises, contracts are not honored. I just want my car fixed at another Honda dealership because of all the past issues. Now my 3rd party service contract that I purchased is only valid at their location. But never disclosed at signing and nowhere on the contract does it say I have to go back to them. In fact it says if I go back to seller, I don't have to pay the $100 deductible, if I don't use them I do. Doesn't that sound like I can go anywhere? I am really upset. Trying to work with Tommy Durant, service manager is a joke and won't return phone calls in any timely manner or maybe even at all. Still waiting at this point More
by Sunscene
Employees Worked With
Tommy Durant
September 24, 2022
Everyone at the dealership was kind and professional. The process to get my new car was simple and fast. Mike Lacy was awesome and kept me up to date on when my car would arrive and had everything ready The process to get my new car was simple and fast. Mike Lacy was awesome and kept me up to date on when my car would arrive and had everything ready to go when it came time for me to pick up my car. I highly recommend superstition Honda and Mike Lacy. More
by Ecollins
July 23, 2022
I had to bring my car in for battery check. I was welcomed as soon as I got there and was assisted immediately, even though my appointment was scheduled a couple days later in the week. I re I was welcomed as soon as I got there and was assisted immediately, even though my appointment was scheduled a couple days later in the week. I really appreciate the flexibility Dakota showed and how clear and thorough he was about my car's needs. He was very kind as well. Thank you so much for the great service! More
by YS
Employees Worked With
Dakota
