Honda of Superstition Springs

Professional Overall my experience was well but when I left the dealer the air pressure sensor went off. I checked the air and all four tires were low. The sensor Overall my experience was well but when I left the dealer the air pressure sensor went off. I checked the air and all four tires were low. The sensor is still on. So have to take it back to find out what's wrong with it. More

Horrifying experience that should never be allowed! I went into this dealership and worked with a salesman named Tommy. I wanted to look at a CR-V EX model. Tommy asked for my license to do a test dri I went into this dealership and worked with a salesman named Tommy. I wanted to look at a CR-V EX model. Tommy asked for my license to do a test drive. I gave it to him to copy, as is customary. He stuck it in his pocket instead of returning it to me when I requested it . I asked him for it and he said he would give it to me later. I gave him my keys to my Honda Accord to be considered for a trade-in. He took my keys to have a mechanic look at it. I took a seat at a table and Tommy made an offer on the CR-V and my Accord. His CR-V price was way too high and his trade-in offer on my Accord was way too low. ($108) We talked back and forth and I decided not to get the car. I asked him for my keys and license and he told me I could have them when I bought the car and not until! I felt afraid and intimidated. On at least 4 occasions I asked him for my keys and license. He refused to give them to me. On the 4th time I got up and told Tommy to meet me at the receptionist desk with my keys. I went outside and called my husband and told my husband that if I didn't get my license and keys I would be calling the police. I went back in and demanded (nicely) my keys. He finally gave them to me. I have been told that this is Tommy's way of doing business. He usually deals with older people and intimidates them until they buy a car. WHY HASN'T HE BEEN FIRED? Because he sells a lot of cars this way. I have heard his boss Mike also uses intimidation and approves of Tommy's tactics. If you have a parent who is thinking of buying a car or if you are older, steer clear of this dealership! I am older but I stood my ground. But many people haven't. This is not the way to sell cars. The next day I got 3 calls from "managers" saying they wanted to work with me and make me a great deal on a car. When I called back I was immediately transferred to Tommy, where he started his games again. I told him I would not buy a car from him no matter what. I don't like to play games and this dealership is full of them. STAY AWAY! More

I wanted to give 5 stars but can't... at all They got us a price we were happy with, we signed a contract and went home with our new Odyssey Elite. As we do with all new car purchases we make, we They got us a price we were happy with, we signed a contract and went home with our new Odyssey Elite. As we do with all new car purchases we make, we prepared gifts for the sales team that helped us. We dropped them off in the morning and by the afternoon they called us back in to tell us the deal was never approved and we had to re-negotiate. They wanted $75 more per month. I was quite disappointed and embarrassed. We returned the vehicle and then sat for hours as they tried to get us into another vehicle we didn't want. Ultimately we left and a Toyota dealership matched SuperHonda's original deal for their equivalent Van Model. I asked Tim and Amir (finance guy) who allowed them to sign a contract with us to take the Van home without having a closed deal but Amir said he had no idea and Tim said he wasn't privy to that information. I really don't know what else to say. The receptionists were super nice and were bummed out with us when we returned the van. As far as the sales team goes... just make sure your deal is closed before going home with the car. More

I felt valued My sales representative Mike Lacey spent a good amount of time with myself and my father in finding the right price and the right vehicle that I was l My sales representative Mike Lacey spent a good amount of time with myself and my father in finding the right price and the right vehicle that I was looking for which was the 2018 Honda accord. The transaction was a tad complex since I currently had a lease to add into the mix but with the help of Mike Rutherford and also the finance person David H. whom we had the pleasure of meeting we were able to make it happen. The attention to detail and the sense of urgency and asking open ended questions truly made me feel valued and I highly recommend Honda of Supersition to my family and to my friends. This is the fourth vehicle my family has purchased from Honda of superstition! I also have two small children and I appreciate them having a kids area for them to color read or watch a movie ! More

Very pleasant experience Thank you Adrian Our salesman Adrian Gonzalez was very pleasant very helpful and very knowledgeable. He took his time with us and answered every question that we had. Our salesman Adrian Gonzalez was very pleasant very helpful and very knowledgeable. He took his time with us and answered every question that we had. We were given a fair trade in for our Truck. We were in and out in less than 3 hours. We had a very enjoyable experience. Thank you again Adrian,...on a scale of 1-10......You are a 10. More

Todd was amazing!! This is our fourth vehicle from this dealership. Todd was very knowledgable of our new vehicle and helpful without being "pushy"! Loved the experien This is our fourth vehicle from this dealership. Todd was very knowledgable of our new vehicle and helpful without being "pushy"! Loved the experience in every way and I love my new CR-V!! More

In an hour after Great service coming in and out with a brand new Honda Accord in less than two hours. They do take care of repeat customers Fantastic Great service coming in and out with a brand new Honda Accord in less than two hours. They do take care of repeat customers Fantastic More

Purchased a 2018 CRV in under 4 hours, including test drive Good experience. Sensible salesman. Good value for trade-ins. Finance guy helped me get the credit from the state for the plate on my second trade-in. Good experience. Sensible salesman. Good value for trade-ins. Finance guy helped me get the credit from the state for the plate on my second trade-in. This is the second car we’ve bought here. More

Great experience! I had a budget going into the dealership with an idea of what I wanted and Todd an internet manager helped me and met my budget while getting me so mu I had a budget going into the dealership with an idea of what I wanted and Todd an internet manager helped me and met my budget while getting me so much more! He was a great help and was very accommodating. More

Took Great care of us Mike took good care of he gave us all of our options. He was very courteous and kind. Thank you so much for making this a great experience. Mike took good care of he gave us all of our options. He was very courteous and kind. Thank you so much for making this a great experience. More