Honda of Superstition Springs

Quick easy deal Michael and the dealership sold me a beautiful car and the transaction was so quick and easy. I got such a great deal and definitely recommend! Michael and the dealership sold me a beautiful car and the transaction was so quick and easy. I got such a great deal and definitely recommend! More

Great Experience Mike was very helpful in getting our family what we needed! We were in and out in under three hours! Awesome experience! Will be back Mike was very helpful in getting our family what we needed! We were in and out in under three hours! Awesome experience! Will be back More

Great Easy experience It was a great experience that went very smoothly! I was able to find exactly what I wanted for an amazing price thanks to the incredible help! It was a great experience that went very smoothly! I was able to find exactly what I wanted for an amazing price thanks to the incredible help! More

Expert Salesman! Patrick Wernsing was an amazing salesman. He made the process seamless and very thorough. I would highly recommend him if you are searching for a Hond Patrick Wernsing was an amazing salesman. He made the process seamless and very thorough. I would highly recommend him if you are searching for a Honda. More

Great Experience We bought a new vehicle from Michael Lacy. He was knowledgeable, professional, welcoming and friendly. He guided us through the entire experience an We bought a new vehicle from Michael Lacy. He was knowledgeable, professional, welcoming and friendly. He guided us through the entire experience and assisted us with using vehicle features before we drove away. He patiently answered all of our questions. We would very much recommend Michael and this dealership to anyone looking for a new or used Honda. More

Great place, great people Mike was a great guy. The dealership was very friendly, clean and welcoming. Mike did everything he could to help us. I would recommend this dealershi Mike was a great guy. The dealership was very friendly, clean and welcoming. Mike did everything he could to help us. I would recommend this dealership to others. More

best experience Mike was amazing. He was able to meet all my needs and I left a very happy customer. All the staff was extremely helpful. They made everything less st Mike was amazing. He was able to meet all my needs and I left a very happy customer. All the staff was extremely helpful. They made everything less stressful More

Another Honda Civic!!! Daniel did an Amazing job finding me a new Honda Civic for a great price! I absolutely love it! This is my 3rd time buying a car using Daniel as my sa Daniel did an Amazing job finding me a new Honda Civic for a great price! I absolutely love it! This is my 3rd time buying a car using Daniel as my salesman!!! He is so friendly and great to work with. I always feel like he gets me the best deal he can! More

CERTIFIED USED CAR INFESTED WITH BED BUGS HONDA OF SUPERSTITION SPRINGS SOLD MY DAUGHTER A CERTIFIED USED VEHICLE INFESTED WITH BED BUGS. She purchased the previously leased 2016 Honda Civic o HONDA OF SUPERSTITION SPRINGS SOLD MY DAUGHTER A CERTIFIED USED VEHICLE INFESTED WITH BED BUGS. She purchased the previously leased 2016 Honda Civic on Saturday, Jan. 12, 2019. The next day she went to an urgent care facility after waking up that morning with a serious rash. At urgent care they thought it might be scabies and prescribed treatment for that. The very next morning, Monday, she found a couple of bugs that she thought were too big to be bed bugs; one on the knee of her pants she discovered while driving the car, the other she found later inside the leg of her pants. Tuesday, Jan. 15, she noticed numerous bugs dispersed throughout the Civic; including one that had crawled onto her face and two which had crawled onto her arm (one of which she found and crushed in the presence of her supervisor, while explaining the situation). That morning she learned that what she had in her car was bed bugs. Of the many bugs she had seen that morning 2 were big – adults -- the rest were small – babies. Honda of Superstition Springs said they would take measures to deal with the problem, but would not take responsibility, alleging the car was clean and bug free when she bought it; implying that somehow she had transferred a bed bug infestation into the car. They pointed out items in the trunk placed there three days before. These items had been in the back of my van – a van which does not have bed bugs in it (and I do not have bed bug bites on me) – where they had been stored for three weeks. The items were originally in my daughter’s former car that was totaled in an accident (determined not to be her fault). That car was very well taken care of and did not have bed bugs. The insurance process with her previous car took more time than usual due to the holiday season: the accident happening Dec. 23 – two days before Christmas. Since the insurance company would no longer pay for the rental car (also not bug infested) after Jan. 11th and needing transportation rather quickly, she purchased the used Honda thinking that it fit her needs, both ran and looked like new. Now, not only did she have to deal with a bed bug infestation in a newly purchased vehicle, to add insult to injury, she was not allowed to return to work until both her house and car were certified bug free (with documentation). So when the dealer – who sold her the source of the problem – denies responsibility, it makes me, as the father, very angry. A bed bug infestation takes more than just a couple of days to occur – it could take a month and a half or more (eggs take a week or more to hatch). Bed bugs are fairly easy to kill if you can spot them: they “Squish” easily, soap and water will kill them and they cannot live long in extremely high heat – 120º F or above. What they are is extremely talented at hiding and remaining dormant and not feeding for months (adults up to a year). Although keeping things clean and shampooing upholstery and carpet are good preventative measures, the bugs park themselves in cracks and tiny spaces beyond the reach of these chemicals. And although cars are not their preferred habitat, they’ve been known to live in cars up to 6 months. And they prefer the dark, feeding mainly at night. So the explanation that makes the most sense is that when my daughter drove the car that Saturday night to visit friends, the period of dormancy without feeding officially came to an end. On Jan. 17, Honda of Superstition Springs said they would like to get her into a different car because they were “mortified” by her experience. She did get a moderate deal on a new Honda Civic, with the COSTCO savings program and a lower interest rate. It appears they gave her $1000 credit on the infested car, but did not give credit for the $9450 that we had put down 5 days before on that car. They were still not taking responsibility for the infested car (even though their denial clearly defies logic) and responded like they were the victims, now having an infested car that they couldn’t sell. So even with the deal, she is out thousands of dollars. In addition to the down payment, her loss includes $550 to treat the house on the following Friday, January 18th – the exterminator found no proof of any infestation but three adult bed bugs and one almost adult bug were found at various spots in the house on the 4th and 5th day after the car was purchased -- the result of bed bugs hitchhiking from the car to their preferred environment: the home. My daughter also had copays to urgent care, a dermatologist (who recognized bed bug bites), prescription creams and medications. The experience has been a financial and emotional drain and a real nightmare for my daughter, who is actually kind of a neat freak and has very little fondness for most bugs as it is. The persons at Honda of Superstition Springs we have dealt with are Mike Rutherford, general manager; David Hernandez, Aaron Hammer and Louis Vasquez. Do not do any business with this dealership. Period. More

These guys were great!! Every other dealership I went to make me feel like I wasn’t going to get a deal I could get and they made everything make sense to me a first time car Every other dealership I went to make me feel like I wasn’t going to get a deal I could get and they made everything make sense to me a first time car buyer and made me my nervousness go away. I would highly recommend these guys to anyone buying a Honda in the valley they were amazing! More