Honda of Superstition Springs

Renewed Faith. I recently purchased two new Michelin tires for my Honda Odyssey. Well, the service goofed up and sent me home with two different tires which I didn I recently purchased two new Michelin tires for my Honda Odyssey. Well, the service goofed up and sent me home with two different tires which I didn't noticed till I got home. So away I go again to the dealership and got the identical tires. Well I went home and noticed that there was a cap for the new tires missing. By this time I was kind of annoyed that a small little thing like that was forgotten to be installed. Phoned the service manager and Chris was very apologetic and Tom Durante the service director came on the phone and again was very apologetic and straight forward saying they'd goofed up and how could he make this up to me to make my service experience a positive one. So I met Tom this morning and was very impressed with his sincerity and again with his apologies saying that this one got away from them. They can't be right a hundred percent of the time but they will strive for the total satisfaction of every customer who visits their service department. I was totally won over because of Tom being totally honest with me. So all I can say over this, that it was solved and I'm walking away from the dealership with a satisfied feeling. I will consider using their service again next time, but will check and recheck before driving away so these mistakes won't reoccur. Again thanks Tom for making it right! I will be looking forward to next time. More

New Car Purchase Mike Lacy at Superstition Honda is amazing! This is our second time purchasing from him. The entire team is wonderful. We where in and out quickly Mike Lacy at Superstition Honda is amazing! This is our second time purchasing from him. The entire team is wonderful. We where in and out quickly and the finance manager was efficient and covered all our options. We highly recommend superstition Honda! More

Unbelievable inefficiencies! I made an appointment 10 days in advance to get 2 brand new tires installed, matching what I already had on my 2006 Honda. I was told that they didn’t I made an appointment 10 days in advance to get 2 brand new tires installed, matching what I already had on my 2006 Honda. I was told that they didn’t have them in stock but they would guarantee they had it for the appointment day. I was told they would phone me the day before to confirm that the tires were in. No call was made... I finally had to call them and get the run around, told I didn’t have an appointment, and had to come up with the previous agent’s name. Oh...they found my appointment and yes they had ONE tire and they would get the other one in the morning. Next morning I get the tires changed in 1 1/2 hours and come home. They put 2 DIFFERENT tires on my vehicle. After phoning back to tell them of this new development, the agent promised to phone back...Two hours later, I drove back to get some answers and show them the unacceptable situation. They made me another appointment to change one of the tires so I would have a match. Again, I did not take my microscope out!...and should have. I get home, and this time, they FORGOT to put a valve cap back on the tire. So now, I am having to go back a FOURTH time!! I call this incompetence and inefficiencies. I will never again go for anything at this dealership. I have always dealt with Honda service in my own locations but this was totally disappointing and frustrating. More

Awesome Service!! I have a Cadillac CTS, and I have used Super S Honda in the past! Once again Alan Luke, Service Advisor was awesome! I will always bring my vehicle I have a Cadillac CTS, and I have used Super S Honda in the past! Once again Alan Luke, Service Advisor was awesome! I will always bring my vehicle there! Great and honest service means so much! More

Always treated like Gold at Superstition Honda I live in Avondale and 3 years ago went out to Superstition Honda to buy my beautiful brand new 2016 Honda Accord. Superstition Honda is 41 miles from I live in Avondale and 3 years ago went out to Superstition Honda to buy my beautiful brand new 2016 Honda Accord. Superstition Honda is 41 miles from my house and the reason I travel so far is because everyone is so professional and so friendly and it seems like everyone there goes above and beyond to make sure you're happy and you have what you need. Today I went in for service to get a clear coat done with Auto Butler, oil change and rotation of tires. One of my favorite people there is Joseph Hurtado he's a Service Consultant and always so awesome so friendly and once again always goes above and beyond. As I was waiting I bumped into Michael Lacy a wonderful Salesman. I sat down with him and we talked about the new CR-V's. He asked me if I wanted to go for a ride in one. I did and fell in love with it. Michael did his magic and I came home with a brand new Beautiful 2019 CR-V. I recommend Superstition Honda to everyone it's a wonderful place to buy a great vehicle. Sincerely Lisa Haro More

Amazing customer service Had an excellent experience from beginning to end with the purchase of my pilot. Everyone was extremely nice and helpful. Patrick was great and knowle Had an excellent experience from beginning to end with the purchase of my pilot. Everyone was extremely nice and helpful. Patrick was great and knowledgeable in my purchase. I am very pleased with the professionalism and service I received today. More

Complete and total disappointment and regret. Originally went in to fix a simple tint mistake that was never applied but paid for and to speak about finding a certain new car for my 90 year old; V Originally went in to fix a simple tint mistake that was never applied but paid for and to speak about finding a certain new car for my 90 year old; Veteran Great-Uncle and was ignored for over 20 minutes. I left and worked out another deal for a Jeep at a competitors dealership. Leaving there sastified I returned to Honda in the hopes of at the very least having the Paid for Tint Applied, was ignored and finally when I sought out mangnement I was passed off onto someone who could not help me. So I returned the following morning with the understanding it would be applied and we worked things out. I received what they claimed and swore to me was the finished product and I was wrong because it was simply "settling". They charged him $895 for Tint that was never applied and when it was it had more bubbles and debris trapped under it than I have ever seen. There is Human Hair trapped under some edges still. So I now must take a Fifth day away from work to handle this and make sure he is comfortable. I plan on going elsewhere for Any and all my Honda Needs. More

pleasant experience! All of the staff were so personable and courteous and very knowledgeable of the Honda vehicles! I would recommend them to my family and friends All of the staff were so personable and courteous and very knowledgeable of the Honda vehicles! I would recommend them to my family and friends More

Seamless excellence Thank you to the entire team at Superstition Honda for going above & beyond yet again to provide James & I our new CRV! We LOVE it!!! Thank you to the entire team at Superstition Honda for going above & beyond yet again to provide James & I our new CRV! We LOVE it!!! More

Amazing He is an amazing sales men!! Gets the job done he is very helpful in every way ! Got me a approved when no one else did ! He is an amazing sales men!! Gets the job done he is very helpful in every way ! Got me a approved when no one else did ! More