Honda of Stamford
Stamford, CT
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Excellent Service. I was in a bit of a rush to find a vehicle and didn't have a great deal of time to shop. I wanted some specific items on the vehicle and within five m I was in a bit of a rush to find a vehicle and didn't have a great deal of time to shop. I wanted some specific items on the vehicle and within five minutes of sitting down with Bill had picked out exactly the vehicle I wanted and needed. He was knowledgeable, friendly and helpful. The financing aspect took a week but throughout he was supportive and kept me informed. Really great customer service and I am very happy with my choice of vehicle and the dealership. I would definitely recommend the Team there! More
Great experience; fast and easy We had a very good experience at Greenwich Honda. Chris was very personable and helped us out fast and efficiently. He was knowledgeable and able to w We had a very good experience at Greenwich Honda. Chris was very personable and helped us out fast and efficiently. He was knowledgeable and able to walk us through every step. Overall, we are very happy with the whole experience. More
Awesome service, friendly, and quick! Had an awesome experience; my sales consultant was very friendly and answered all of my questions and made sure I got the best deal possible. He was c Had an awesome experience; my sales consultant was very friendly and answered all of my questions and made sure I got the best deal possible. He was concerned for my personal happiness first, and not just selling me some car. Buying a car should be an enjoyable and happy experience, and I can safely say that happened here :) More
very good I went to Greenwich CT looking for a new Honda, The team were great, very friendly , Milly Duran was amazing sales person, and also Lou Piccirillo w I went to Greenwich CT looking for a new Honda, The team were great, very friendly , Milly Duran was amazing sales person, and also Lou Piccirillo was excellent , Thank you Milly and Lou. More
Leasing Sales team was great. . Chris and Donald were very helpful getting us the deal. Would recommend anyone to these guys. Was very happy with my new car?? Sales team was great. . Chris and Donald were very helpful getting us the deal. Would recommend anyone to these guys. Was very happy with my new car?? More
Frustrating service experience Stopped in Express Service for routine oil change. Excellent customer service. Compliments to Roberto Garcia. However, one of my keys had separa Stopped in Express Service for routine oil change. Excellent customer service. Compliments to Roberto Garcia. However, one of my keys had separated from its remote. He referred me to the regular service/parts station across the street. I went across the street (~10:30 am)while my car was being serviced at the express station. I showed Bobby King the problem and he stated it could not be repaired and I needed a replacement (at approx. $145). I left the broken key with Bobby with the understanding that my car would be moved to his station as soon as oil change was completed so that they could FINISH the replacement key. At 11:18 I brought my car to the service/parts station. It was checked in and I was told it will just take a few min to finish. I waited till nearly 1:00 PM for the key. My two complaints. 1) Had I known that this would take nearly 2 hrs, I would have come back at a time more convenient. Instead I was continually told 'almost done' Key has been cut, technician just need to program it (a task I observed to take literally just 2 -3min). My key was not ready for at least 1 hr after I first heard that) 2). I am not at all convinced that the key could not be repaired. Somehow, the retaining screw had been lost, which allowed the key to torque in its case when turned in the ignition. I had pointed that out when I showed Bobby the key --- suggesting that a replacement screw might solution my problem. He stepped away, & returned moments later and said no. Wont work -- need a new key Frustrated by my experience, when I returned home, I found a suitable sized screw in an eyeglass repair kit. Easy to sit the key in the case & secure with screw. Drop of glue where the case cracked and it appears to be very serviceable. To crystalize my complaints. 1) There may have been a viable alternate solution that was NOT offered. I fully recognize the caveats that this solution may not last and a new key s the only certain long-term solutions 2) The infuriating part. A better job of communicating status & timing. I was seated 15 ft in front of him (until he disappeared for lunch) More
Very professional on January of 2016 I went to Greenwich Honda looking into doing a trade and from the moment I walked into the building I was greeted with a warm and on January of 2016 I went to Greenwich Honda looking into doing a trade and from the moment I walked into the building I was greeted with a warm and friendly welcome.Kevin B foster was my sales person,he had a very nice,warm gentle personality,Donald martin,senior sales consultant and Lou piccirillo,business manager was also awesome,I walked out of that place well satisfied,kudos to these guys,great job.would recommend anyone to Greenwich Honda More
Pleasantly surprised Having not had a great experience with and earlier Honda purchase, I was not anticipating good customer service turning my current lease in. Whether o Having not had a great experience with and earlier Honda purchase, I was not anticipating good customer service turning my current lease in. Whether or not I continued staying with Honda depended on how customer service transpired. I was not disappointed. Curtis Williams guided me every step of the way and Lou Piccirillo picked up when Curtis sealed the deal. They made my transition to a new Honda CRV lease quick and easy, as well as a great price. Thank you. More
My experience was very pleasant My sales person, Chris Mrijaj, was extremely helpful, knowledgable and an overall pleasure to work with. He didn't rush me or make me feel pressured. My sales person, Chris Mrijaj, was extremely helpful, knowledgable and an overall pleasure to work with. He didn't rush me or make me feel pressured. I wish all my car buying experiences were as pleasant. More
Express Service Oil Change I went Saturday morning to get my oil changed. I arrived at 7:40, they open at 8. There were 4 customers ahead of me. I have been to the Express Servi I went Saturday morning to get my oil changed. I arrived at 7:40, they open at 8. There were 4 customers ahead of me. I have been to the Express Service many times before. I can't say enough about the professionalism and friendliness of Rob Garcia! He greeted each and every customer as if he knew them for years... a real neighborhood feel! He was very knowledgeable about the product, convincing but not pushy on additional services ( I ended up getting my tires rotated as well) and addressed new customers arriving in a timely fashion. I spent many years in retail and recognize great customer service and wanted to recognize him for it! More