Honda of Stamford

Honda of Stamford responded

Honda of Stamford loves our repeat customers. Thank you for the kind words for Adalfi - we will pass them along. We appreciate the time you took to let us know how we are doing and look forward to seeing you again.

frank.fontana1 responded

Love my new car thank you again honda Of Stamford

Honda of Stamford responded

Honda of Stamford loves our customers and wants every experience to be just like this one. Thank you for sharing with us! Let us know if there is anything else we can do for you.

Honda of Stamford responded

Shay - this is exactly our goal! Happy customers! We want you to have what you want and need! Honda of Stamford thanks you for the review and time you took to leave it. Please come back and see us soon!

Honda of Stamford responded

An excellent review! Your kind words and time spent reviewing Honda of Stamford are appreciated. Please let us know if there is anything else we can do for you.

kcsongs responded

Anything you can do to help me keep my car always updated will be highly appreciated. Thank You for everything.

Honda of Stamford responded

What an amazing review! Christina is an exceptional employee and a very hard worker. She deserves all the 5-star reviews that she can get. We appreciate your kind words for her and the time you took to leave them.

Honda of Stamford responded

We appreciate your recommendation and the 5-star review. We work hard to hire the best and appreciate the shout out!

Honda of Stamford responded

Thank you! We not only appreciate your kind words but the time you took to leave this review. Alberto is a hard worker who deserves all the shout outs he can get. We welcome you to the Honda of Stamford family and hope to see you again.

Honda of Stamford responded

We are so pleased to have exceeded your expectations in a dealership. We work very hard to make every experience with us exceptional. Thank you for the time you took to leave us this rating. We look forward to working with you.

Honda of Stamford responded

This review made us smile. We are so glad that our staff was able to help you out in a quick, efficient manner. Thank you for the kind words and 5-stars! WE appreciate them and you!

Honda of Stamford responded

At Honda of Stamford, we respect and care about our customers. This particular customer came to us to trade in an older vehicle and purchase a new one. To address his first claim, at the time of purchase, we have every customer sign a document that is extensively gone over with them for every item and accessory being purchased. If there is an unwanted item at that time, it is removed from the transaction immediately. The customer did not bring this unwanted accessory to our attention during that time and is welcome to return it for a full refund. As to address the claim of reselling his trade-in vehicle at a higher price than we purchased from him. At the time of trade-in, the customer was given a fair value on his trade. Like all dealerships with all acquired vehicles, we then put the car through a service check and testing. It was determined at that time, that the vehicle could be repaired as needed to sell. The repairs were made, and the vehicle was listed as a used car to be resold. The repairs on used vehicles can be quite costly. We put thousands of dollars into them to get them up to standard. The price it was being sold for reflected that work. The customer saw it on the website listed at the sale price after the repairs were made and became upset. As a retail dealer, we reserve the right to repair and re-sale all vehicles purchased by us through trade-in. Honda of Stamford is a reputable dealer that has been in business for over 30 years. We have never and will never believe in or practice unfair business practices. We care deeply for all our customers and will continue to do so. We ask if this customer has any other concerns, please contact us at your earliest convenience so that we can set up a time for you to come in and discuss this matter further to hopefully resolve the issue. Thank you. 860-846-9397

twingats responded

Typical sanitary response explaining how the customer is the liar and you are innocent. You lie profusely. There was nothing wrong with my trade in mechanically and it only had 55000 miles on it. The only thing that was changed was the stock stereo and no wires were touched at all because it was a crutchfield stereo that was plugged directly into the factory wiring harness and worked perfectly. This change did not cost thousands. You also agreed to $32500 out the door and lied about that too. None of what you claim here is truth. Not a single word is truth. You are unscrupulous liars and business men and anyone that does not believe me can ask and I will provide the proof in the form of recorded conversations. Now you and your crooked dealership are dismissed.