Honda of South Miami

Horrible Service! Not even sure where to begin. Service has been horrible from day #1! Arrived at South Motors Honda for a service issue related to my transmission. Not even sure where to begin. Service has been horrible from day #1! Arrived at South Motors Honda for a service issue related to my transmission. The part was not in stock, though expected to arrive the following day. Was advised the job would be completed that day; however, it's currently 11 days later and South Motors has yet to completely rectify the situation. When fixing the transmission part, they managed to break a sensor, which they also did not have in stock. Took 3 days to receive necessary part and, upon installing, they managed to crack my windshield. They then tried to place blame on me, stating that it was like that when I arrived - absolutely untrue! After reviewing security cameras, South Motors admitted to being at fault. Thereafter, the company that they outsourced a new windshield to arrived an hour later than the 3 hour appt window, to then incorrectly install the new windshield causing a leak in my car. Windshield company then would not immediately rectify, stating that they didn't have technicians available and would not ask one to come out the following day, which was Sunday. At this point, there is now water damage to the interior roof of my car, which I will be holding South Motors fully responsible for. After a week and a half of continuous headaches, missed deadlines, lack of communication, and, most importantly, incompetent service, I will never recommend South Motors to anyone, nor will I return to this Honda location after this pending service case is closed! Absolutely horrible experience! More

Horrible, They lost sale of two cars in first 10 minutes I "relunctantly" gave 1 star. This was due to the fact that I initiated contact in South Motors Honda, visited there and my experience was horrible. I "relunctantly" gave 1 star. This was due to the fact that I initiated contact in South Motors Honda, visited there and my experience was horrible. The only good thing about the experience was the nice young man who showed us the vehicles and the test drive. He was able to pick up on the fact we were looking for two cars but was not even allowed to speak once we got in front of the internet sales person. The Internet Sales person, Alejandra S, did nothing to ask why we decided to walk away, did not ask any questions, no negotiation, no effort to keep the customer there. South Motors Honda lost TWO SALES of cars since my sister was also looking for a vehicle and purchased her new car on 12-29. I purchased the car in Largo Honda. The experience was 360 degrees positive! (read review in Largo site) GO TO LARGO HONDA!, You will not be disappointed. See Peter Williams. He will take care of you...the best honest saleman I've met in a long time! Happy New Year 2017 to ALL!! ZORY More

South Motors Honda Jorge Garcia was fantastic, I let him know that I needed to be out in 3hrs, and I was! The service was fast and I'm extremely happy with my new 2016 Jorge Garcia was fantastic, I let him know that I needed to be out in 3hrs, and I was! The service was fast and I'm extremely happy with my new 2016 Civic. Thank you Jorge and Chris for the excellent experience! Mary More

Amazing This will be my second car purchased with Javier Lazo. He is a wonderful sales person, he always made the process fast, he always provided me the best This will be my second car purchased with Javier Lazo. He is a wonderful sales person, he always made the process fast, he always provided me the best service, I was so happy and grateful that I was able to finally bought the car that I want; therefore if you need to buy a car or lease one, I highly recommend you Javier Lazo, the best salesman in the world that you are going to find, I am sure that eventually you are going to share the same opinion as mine. " Thanks Javi, for everything. I am more than grateful for your great help to make my dream come true" More

Excellent Customer Service This has been one of the best dealership I have ever meet. They all attend you extremely well and work with you on the prices. Jorge Garcia was the sa This has been one of the best dealership I have ever meet. They all attend you extremely well and work with you on the prices. Jorge Garcia was the sales person I dealt with, and he is absolutely professional and very helpful. I would recommend anyone who is looking for a car to go see Jorge Garcia More

SERVICIO DE MANTENIMIENTO El servicio y el trato fué, sencillamente excelente. Pienso que sobran las palabras, siempre es igual un trato amable y un servicio de excelencia, Sea El servicio y el trato fué, sencillamente excelente. Pienso que sobran las palabras, siempre es igual un trato amable y un servicio de excelencia, Sea para servicio o para compras. Gracias a todos More

The best dealership in Miami! My experience with South Motors was amazing!!! Thanks to Guillermo Mazotti's and Guillermo Arzola's team. They went out of their way to give us a v My experience with South Motors was amazing!!! Thanks to Guillermo Mazotti's and Guillermo Arzola's team. They went out of their way to give us a very professional service. I got a Honda CRV for lease. The car, team and dealership filled all of my expectations. I give South Motors 5 plus stars More

Good Dealership South Motors Honda comes highly recommend. My transaction was done w/ Mike "Hoppy" Hopkins. He was straight forward, no games with the numbers and sol South Motors Honda comes highly recommend. My transaction was done w/ Mike "Hoppy" Hopkins. He was straight forward, no games with the numbers and sold me the vehicle of my choice at the price I wanted. My entire transaction was about 1 hours from when I arrived and drove away in my new SUV. I am happy that I choose to do business w/ South Motors Honda and will definitely do business with them again in the future. Thanks Hoppy!!! More

the best It Was the most professional and easiest experience i have ever had in a car dealership. The price they gave me over the Phone was the same one when It Was the most professional and easiest experience i have ever had in a car dealership. The price they gave me over the Phone was the same one when i came to the dealership More

The best leasing experience I have in the last six years I was referred to this dealer by a friend. Somehow, he always get better deals than me, even when we both lease Honda. I went to see what they could o I was referred to this dealer by a friend. Somehow, he always get better deals than me, even when we both lease Honda. I went to see what they could offer me and the experience was excellent. Tony was very helpful and actually made it happened for me. I would highly recommend this dealer to anyone. More