Honda of South Miami

I called to see if I was able to fix the locks on my door, and a employee named victor told me it was covered by warranty. Later that day Victor called me and told me I was going to have to pay addition door, and a employee named victor told me it was covered by warranty. Later that day Victor called me and told me I was going to have to pay additional charges for the technician taking more time diagnosing my car. He said he changed my miles on my car to help me out but i never knew or agreed to do that. I never wanted to do that because I know that’s not the right thing to do. Victor tried to scam me for additional charges , changed my miles , and then on top of that the manager named Phil called me a snitch for telling him that his employee is changing miles on the customers vehicles. The time I had arrived I overheard victor telling the previous customer that he was changing his mileage on his vehicle as well. I tried to go about things the right way and I feel as if I was treated very unprofessional and I think something is going on here at this location that should really be investigated. I will also be Submitting a ticket to the Better Business Bureau . More

Horrendous communication, the only decent person that would answer my calls was Yassel Perez my sales rep. Spent weeks trying to reach anyone to resolve a small matter, no returned calls, left tons of V would answer my calls was Yassel Perez my sales rep. Spent weeks trying to reach anyone to resolve a small matter, no returned calls, left tons of VM's with front desk and to personal extensions. I guess they're busy with customers, oh wait.. I am one. More

If I could give them zero star, I would. Don’t believe anything they say. I will never do business with them. Buyers beware !!!!! Go somewhere else to purchase your car. anything they say. I will never do business with them. Buyers beware !!!!! Go somewhere else to purchase your car. More

Service department is a joke. Every time I bring the car In it comes out with more damage snd issues. Got it back in Wednesday after two weeks (was supposed to take one) for damage they cause. And now my A In it comes out with more damage snd issues. Got it back in Wednesday after two weeks (was supposed to take one) for damage they cause. And now my AC doesn’t work. The manager is a lia - Eduardo Ulloa. More

Abreu took care of my car with precision, promptness and completely professional. He kept me informed from beginning to end. Great Customer Service. I got my car back during the time given and washed and va completely professional. He kept me informed from beginning to end. Great Customer Service. I got my car back during the time given and washed and vacuumed. More

Complacidos con la atención de Marcelino,tuvimos un problema con el auto nuevo,lo cual fue solucionado en el dia. En contra debo decir que me dijeron no tener un vehículo para llevarme a mi casa por l problema con el auto nuevo,lo cual fue solucionado en el dia. En contra debo decir que me dijeron no tener un vehículo para llevarme a mi casa por lo que tuve que tomar un Uber More

Honda es Honda,un servicio rápido,buen precio y calidad,amables y de buen trato a sus clientes.Quedese con honda # 1 en u.s.a calidad,amables y de buen trato a sus clientes.Quedese con honda # 1 en u.s.a More

High pressure, they called me 3 time while I was with the salesman at there overflow lot. They would not give me the price. Playing games. Went to another deal and with in 2 Hours was driving away i the salesman at there overflow lot. They would not give me the price. Playing games. Went to another deal and with in 2 Hours was driving away in the new car More

Hello everyone please take the time to read the following message. I have a 2017 Honda Civic hatchback that i would normally get serviced at this dealership. Once per year I would change my Cabin air filter message. I have a 2017 Honda Civic hatchback that i would normally get serviced at this dealership. Once per year I would change my Cabin air filter and my engine air filter myself because it's more cost efficient to do so and it only takes 5 mins if you know where the filters are located (Behind the glove box for the cabin filter). The last time I went to get my car serviced they asked me if I would like to change my cabin air filter for the marked up price of $80, I told the guy I'll replace the cabin air filter myself because I've done it before and it only cost me $30 more or less. His response was I'll have my guys check it anyways, I told him that was unnecessary. A couple days ago I decided to order new filters because it been about 1 year since the last replacement. Today I went to replace the cabin air filter and to my surprise the filter was tampered with and damaged. Not only was it installed incorrectly and bent up, someone tried to put a hole in the filter. So I'm guessing because they realized they couldn't charge me for a new cabin air filter they decided to damage the one I had. I would not be going back to this dealership for any type of maintenance. More

Rudest Sales staff Went there to check out Honda Odyssey. I was quite interested. Salesman refused to give any pricing info. Left and purchased vehicle from another deal Went there to check out Honda Odyssey. I was quite interested. Salesman refused to give any pricing info. Left and purchased vehicle from another dealer!! More