Honda of Slidell

My service advisor, Misty, is amazing! She's knowledgeable and really cares about her customers. She does her best for all involved. She's knowledgeable and really cares about her customers. She does her best for all involved. More

Very pleased on how courteous and professional John was. I had a pleasant experience getting my Honda service. John kept my interest at the forefront as he took care of the service on my car. I will return I had a pleasant experience getting my Honda service. John kept my interest at the forefront as he took care of the service on my car. I will return when the time arrives for maintenance on my Honda Communication was very good and I understood everything. I arrived early and they took me in immediately. Service with a smile More

Very professional Seems to have my best interest at hand which is why I came into the dealership It was a quite experience I came into the dealership and they took me in right away John kept me po hand which is why I came into the dealership It was a quite experience I came into the dealership and they took me in right away John kept me posted how things were going. This was the best experience I’ve ever had getting a vehicle serviced I will tell my family and friends to come to Honda More

David in service is nice and knowledgeable and extremely helpful. Customer service is 10/10 helpful. Customer service is 10/10 More

John's the man, in and out real quick. Price lower than quoted, I always come back here for maintenance. Price lower than quoted, I always come back here for maintenance. More

John from the service department was very friendly and professional which made it a pleasurable experience. professional which made it a pleasurable experience. More

This is the first dealership I’ve gone to that actually goes by the code they have hanging on the wall. I was very impressed with both my salesman and the dealership in general. I WILL be sending business goes by the code they have hanging on the wall. I was very impressed with both my salesman and the dealership in general. I WILL be sending business to them regularly. More

Fast courteous service and service writer explained everything. I recommend Honda of Slidell to anyone. everything. I recommend Honda of Slidell to anyone. More

We always have a great visit, and they make sure to take care of us and our Honda! 10/10 dealerahip care of us and our Honda! 10/10 dealerahip More

I booked my appointment for a recall notification as well as my maintenance (A 1 2). I booked this appointment online. When I pulled up and walked in I was greeted by a very agitated female worker. I let as my maintenance (A 1 2). I booked this appointment online. When I pulled up and walked in I was greeted by a very agitated female worker. I let her know I had an appointment handed her my keys. You could tell she did not want to be at work anymore for the day. She removed my FOB and rudely handed me back my key chain. She didn’t say anything except ok. I walked to the waiting area and she then walked over verifying my services booked online. She stated she needed to verify the oil change, air filter, cabin air filter, tire rotation and balance because we, customers, don’t know what we are booking online many times. I let her know that was the required maintenance that my car was displaying. She left. Approximately 45 minutes later another gentleman came to me to let me know my car was done. He stated that they did not rotate my tires because the tread on the front was slightly greater than the back and it would need to be rotated before my next oil change. I went to the counter to pay and was looking over my paperwork. The recall was not listed. I asked about this. The gentleman said that there wasn’t a recall showing. He called someone else over to research and saw that there wasn’t in fact a recall and I did book it however the female that checked me in removed it. Apparently the techs were not available which makes me question who did the service on my car. And since it was the end of the day did the tires not get rotated because the techs were gone and the tread comment was just made up because they were ready to go home for the day. Lastly the service department had two days to call me to let me know that my recall could only be handled from 8 to 4. I would have gladly came in earlier or chose another appointment time block to ensure my car would get all the required maintenance but that was not offered to me. So now I’m traveling out of state and unsure how safe my car is because I feel as if the maintenance was not done properly and the recall was not addressed at all. Now I have to try to fit I in my schedule two additional appointments because there wasn’t any communication to me until I was paying. That is unsatisfactory. Additionally when I did find my car in the parking lot to leave there was trash on my floorboard from what I am assuming was from the packaging of my cabin air filter. I am by far very disappointed with the service I have received at Honda of Slidell from the service department and at this point would not recommend anyone go there. I would rather drive to Gulfport, Covington, or the Greater New Orleans area to ensure my maintenance is completed properly. More