Honda of Serramonte - Service Center

Good customer service, excellent employee! Sales and Maintenance employee are really friendly, polite. Explained and answers all the questions that the customer ask them. They know their stuff! Maintenance employee are really friendly, polite. Explained and answers all the questions that the customer ask them. They know their stuff! More

friendly and the service good, good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good More

Service required due to recall of fuel pump. Great staff, prompt service, Honda of Serramonte is a gem. I want to single out Xavier Contreras for his professionalism and friendly demeanor. staff, prompt service, Honda of Serramonte is a gem. I want to single out Xavier Contreras for his professionalism and friendly demeanor. More

Your "DealerRater" 25 word minimum for a review is STUPID! Don't be stupid. Your "DealerRater" 25 word minimum for a review is STUPID! Don't be stupid. STUPID! Don't be stupid. Your "DealerRater" 25 word minimum for a review is STUPID! Don't be stupid. More

Bobby was very courteous, thorough, friendly. The shuttle service is very convenient. The waiting room has many work areas if you need to work while you wait. Friendly staff! service is very convenient. The waiting room has many work areas if you need to work while you wait. Friendly staff! More

Bad service…….I sent my car to dealer four times for warranty .Also I left 10 times massage to American Honda case manager to ask about my car, she didn’t have any response to me. I am too disappointed warranty .Also I left 10 times massage to American Honda case manager to ask about my car, she didn’t have any response to me. I am too disappointed with your company’s service. I will never buy any Honda car again. More

Service Advisor, Jose Bustamante, was extraordinarily friendly, professional, and efficient. He explained everything that pertained to my car's service with a smile. I felt appreciated as a customer. He friendly, professional, and efficient. He explained everything that pertained to my car's service with a smile. I felt appreciated as a customer. He is definitely an asset to the service department. More

Once you are through the loooong line to drop off your car for service everything is great. Always friendly staff, always receive a text once they start on your car, texts throughout with updates and/or t car for service everything is great. Always friendly staff, always receive a text once they start on your car, texts throughout with updates and/or things to address, and a text once your car is ready for pickup. Can’t really say anything to $$ yet as our last 4 visits (2xmaintenance, 2xservice) were covered under warranty. I wish their scheduling or car drop off setup was better— it usually takes 15-20 mins to drop the car off even with an appointment. More

Darrel Wilson has always made my visit to the service department a positive one. He is knowledgeable and professional. I always make my appointments with Darrel. department a positive one. He is knowledgeable and professional. I always make my appointments with Darrel. More

Xavier Contreras is very help, my wife drop the car and he explain everything. He text message us right away after the service is done. he explain everything. He text message us right away after the service is done. More