Honda of Serramonte

No follow up Upon showing up for my appointment with Rilee, I was told that he had already taken off for the day. This was an appointment I had set up with him on Upon showing up for my appointment with Rilee, I was told that he had already taken off for the day. This was an appointment I had set up with him on the phone. He never called to change it and didn’t notify me that he wouldn’t be there. Moreover, when I got to the dealership I was told that they sold out of the car model I was looking at! Rilee could have easily called me and saved me a a lot of time. It’s the absolute worst customer experience I’ve ever had with a dealership. More

Excellent Service! Giann will help you as much as he can as long as you work with him, thanks to him I got my first 2014 Impreza WRX that I've been looking for. Big than Giann will help you as much as he can as long as you work with him, thanks to him I got my first 2014 Impreza WRX that I've been looking for. Big thanks to Aung as well from the Finance Department. More

excellent overall performance I am very well satisfied with Honda service with their very friendly service consultant and listen attentively to your need. I am very glad Honda serv I am very well satisfied with Honda service with their very friendly service consultant and listen attentively to your need. I am very glad Honda service has a personnel like Bobbie Santos More

Service At Its Best Had a 7:45am routine service appointment on Thursday, June 28th and was greeted by Xavier Contreras upon my arrival. He took all the necessary inform Had a 7:45am routine service appointment on Thursday, June 28th and was greeted by Xavier Contreras upon my arrival. He took all the necessary information down and processed the service request in a very timely fashion. I was in and out of the dealership within 1.5 hours. After paying the cashier, I was shown to my car which also received a complimentary car wash! Thank you, Xavier! Gerry J. More

Quality Servicing I don't like to keep repeating myself after each servicing but I will say that my Service Advisor Darrell Wilson is honest and straight forward with m I don't like to keep repeating myself after each servicing but I will say that my Service Advisor Darrell Wilson is honest and straight forward with my servicing needs that I consider him a friend to me and my Honda Fit. Thank you Honda of Serramonte for having some great outstanding employees working for you and me. David C. More

Civic Im a member of costco and all my xo worker wants me to look for ela garon shes very helpful and very kind please look for ela you will be satisfy.i ha Im a member of costco and all my xo worker wants me to look for ela garon shes very helpful and very kind please look for ela you will be satisfy.i have fun working with ela garon More

Wing was Great We settled on a good price for new Honda CR-V and Wing was very helpful. He even found the specific model and color car that we were looking for from We settled on a good price for new Honda CR-V and Wing was very helpful. He even found the specific model and color car that we were looking for from a separate dealership and personally drove the vehicle to us. More

Car Buying Experience My car buying experience with Marcin was truly an awesome and blessed experience. Marcin embodied what customer service should be - excellent in makin My car buying experience with Marcin was truly an awesome and blessed experience. Marcin embodied what customer service should be - excellent in making the customer, me, feel important in the process of buying a major purchase. Marcin’s patience and willingness to go the extra mile shown me that he was and is concerned about my satisfaction as customer and that I am truly happy with the product purchase... just an awesome experience with a truly salesman ! Great Job Marcin... More

Good Customer Service I always go to this location whenever there's a problem with my car. Oliver is the one who helped me and explained all the details with what is going I always go to this location whenever there's a problem with my car. Oliver is the one who helped me and explained all the details with what is going on with my car. it went smoothly and no hassle. More

Great Experience Wing is a good salesman. He is honest and helps us find affordable car deal to the best of his ability. He spent a lot of time trying to make sure I g Wing is a good salesman. He is honest and helps us find affordable car deal to the best of his ability. He spent a lot of time trying to make sure I get the car that fits my needs. More