Honda of Serramonte

Fixed my Honda Eric Tom helped me. He got my car fixed under warranty. My rear spoiler clips were all defective, they all snapped off, the spoiler was hanging on by Eric Tom helped me. He got my car fixed under warranty. My rear spoiler clips were all defective, they all snapped off, the spoiler was hanging on by my brake light wire, and clips had to be replaced. Even though it was a manufacturer issue and Serramonte Honda said to take it to Primo Honda where I bought my Honda, Eric Tom got it fixed for me at Serramonte Honda under the warranty. It took 2 days and their car wash was broken, but I’m glad I didn’t have to drive to Redwood City with my spoiler dangling. More

Happy customer Every one is very polite but the person who helped me went beyond my expectations I will recommend him to my friend and family he I'd a great sales p Every one is very polite but the person who helped me went beyond my expectations I will recommend him to my friend and family he I'd a great sales person More

Great service The person who helped me was Oliver. He was great. Great customer service. He did a couple of recomemdations. Which I think is necessary for the prope The person who helped me was Oliver. He was great. Great customer service. He did a couple of recomemdations. Which I think is necessary for the proper maintenance and safety. They can accomodate you even you do not have an appointment. However I suggest you visit their website and book one. More

Awesome job Once again a great service, polite, attentive and very professional. Very impressed with service and will be going back. Keep up the good work Oliver! Once again a great service, polite, attentive and very professional. Very impressed with service and will be going back. Keep up the good work Oliver! More

Great service experience I took my car for a scheduled maintenance. The staff is really nice and considerate. He didn't try to push more services than I actually need, but jus I took my car for a scheduled maintenance. The staff is really nice and considerate. He didn't try to push more services than I actually need, but just recommend the necessary ones to save me some cost. He is also very polite and professional. Would definitely recommend this place for services. More

Great Service We always receive great customer service! Great experience everytime we need our Honda CRV serviced! They provide quality work! Oliver is awesome! We always receive great customer service! Great experience everytime we need our Honda CRV serviced! They provide quality work! Oliver is awesome! He constantly updates us with the services recommended. Truly helps us out. Thank you! More

Car Service Will Highly Recommended other friends to Eric. Awesome Rep and very helpful. Solve my issues with my car. If there was 10 Stars i would give the 10 St Will Highly Recommended other friends to Eric. Awesome Rep and very helpful. Solve my issues with my car. If there was 10 Stars i would give the 10 Stars. More

Diagnostic services My 09 civic was showing some signs of problems. Met with Eric who heard my explanation and wrote up service order. After hours of looking into the pro My 09 civic was showing some signs of problems. Met with Eric who heard my explanation and wrote up service order. After hours of looking into the problem nothing was decisive. Eric asked if he could keep the car overnight to mimic our symptoms in the morning. The final word was that all systems were fine. I picked up the car in the afternoon Eric said there would be “no charge “ due to the fact no issues were found. This was a surprise to me that a Dealership would not charge a customer after spending time and effort to diagnose a problem. A big Thank You to Eric and Honda of Serramonte, both a class act.... More