Honda of Serramonte
Colma, CA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Eric Tom I cant say enough about how remarkable Service Advisor Eric Tom is. My first encounter with him for my oil change was incredible. When I came back abo I cant say enough about how remarkable Service Advisor Eric Tom is. My first encounter with him for my oil change was incredible. When I came back about a week ago in a panic when my TPMS light came on, he put me at ease and explained exactly what was going on. I was able to get my issue resolved...needless to say, the customer service I receive from Eric Tom and the service department at Honda of Serramonte has turned me into a loyal customer for life. More
customer service was superb! If you are looking to purchase a car go see Honda of Serramonte! They will definitely take care of you and will give you the best deal there is! I jus If you are looking to purchase a car go see Honda of Serramonte! They will definitely take care of you and will give you the best deal there is! I just upgraded my Accord to an AWD CR-V and i love it! My salesperson Kirby, GSM Steven Li and finance manager Aung Than went above and beyond! My overall experience was excellent! If you’re looking for a place that will go the extra mile to meet your needs, this is the place you want to go to! Ask for Kirby and i promise you’ll go home with a car you love and a great deal! More
Airbag safety inflator recall As always Teddy Mui is the man. Excellent service and exceeded my expectations. Just left my Honda Odyssey and he keeps me updated if I needed somethi As always Teddy Mui is the man. Excellent service and exceeded my expectations. Just left my Honda Odyssey and he keeps me updated if I needed something plus free carwash too. Main reason to go back Honda of Serramonte More
Very professional and efficient Marcin and Aung made the trade-in of one car and the purchase of another a fast, non-nonsense process, That is exactly what I wanted. I definitely rec Marcin and Aung made the trade-in of one car and the purchase of another a fast, non-nonsense process, That is exactly what I wanted. I definitely recommend this dealership for their professionalism and efficiency. More
He was great! Good customer service and very friendly. He went over and above for me. I highly recommend him. Thank you for making this process as smooth as possibl Good customer service and very friendly. He went over and above for me. I highly recommend him. Thank you for making this process as smooth as possible. More
Honda Civic for my Son Friendly and favorable experience with Miss Ela Garçon at Serramonte Honda. Her pleasant smile and sense of humor helped us to decide which Honda wa Friendly and favorable experience with Miss Ela Garçon at Serramonte Honda. Her pleasant smile and sense of humor helped us to decide which Honda was most appropriate for our son. Introduced us to the various models, from basic to the hybrid Insight, test driving the vehicles, and truthfully and honestly answer the questions we had. On our first visit it was very enjoyable and pleasant, and returned the next time to purchase the Honda Civic EXL. With Miss Ella Garçon’s help and friendly persuasion, we are very happy and satisfied. We look forward to visiting Serramonte Honda again and will look for Ela Gacon. Thanks ...Marvin & Alice G. More
Five Star Honda Service at Serramonte... I took my car to Honda Serramonte for a recall and it was fixed at the agreed time. Bobby Santos is a very professional and diligent person, he took c I took my car to Honda Serramonte for a recall and it was fixed at the agreed time. Bobby Santos is a very professional and diligent person, he took care of me, he let me know the results of the multi-point inspection and recommended the services of the dealer; Also he found a second recall my car had and I didn't notice. He called me when my car was repaired and he sent the shuttle to picked me up at the front door of my house, I also had contact with Lynette in the service department, she speaks Spanish like me, and she was very diligent as well. Very satisfied with the service to my Honda... ;) More
Marcin is the best salesperson I have ever encountered Marcin is kind, funny, helpful, responsive, and gives you the best possible experience you could have purchasing a car. He works closely with you tryi Marcin is kind, funny, helpful, responsive, and gives you the best possible experience you could have purchasing a car. He works closely with you trying to find the most appropriate car for you, but, at the same time, he is never pushy. If you work with Marcin, you are guaranteed to get the best service and be a very happy customer! More
Our experience with Serramonte and Marcin Shopping for a new car and and all the stress that usually comes with that experience can easily turn into an ordeal. I've never encountered a salesma Shopping for a new car and and all the stress that usually comes with that experience can easily turn into an ordeal. I've never encountered a salesman like Marcin before. He knows his products very well and he's extremely patient, courteous and kind. He's not pushy at all, and has a great sense of humor. This was the most seamless new car hunting experience I've ever encountered. It was truly a pleasure going through the process with Marcin. After this experience, I wouldn't think of buying a Honda from anyone else. He's spoiled us forever! More
Financial I wouldn't buy from this place. They don't care about making the customer happy, they just want money in their pockets and thats it. I spoke with tw I wouldn't buy from this place. They don't care about making the customer happy, they just want money in their pockets and thats it. I spoke with two managers and eventually talked things out with Steven Li. He left me feeling disappointed and upset. He didn't seem to care about my experience as a customer. He didn't seem willing to work with me at all and just wanted me to accept things and move on. Additionally Kris Yu worked as my salesman and despite seeming like a nice person he accused me of lying to the dealership. I am an honest human being and feel like I got duped. I would love to give them a positive review but I just can't. More