Honda of Serramonte

Costumer Experience I had a great overall experience in this location. The people I dealt with (Service Team) especially Eric Chau, was friendly, knowledgeable and reall I had a great overall experience in this location. The people I dealt with (Service Team) especially Eric Chau, was friendly, knowledgeable and really went above and beyond in helping their clients. More

A very special lunch break Awesome, faster than my shopping stints :) My friend and I agreed to have lunch out then go to her brother in law at the Honda in Serramonte to see Awesome, faster than my shopping stints :) My friend and I agreed to have lunch out then go to her brother in law at the Honda in Serramonte to see some CRV's, maybe test drive, take photos then head back to the office. But, with the very warm accommodation that we got specifically from Joey Hangad, our lunch date became a car purchase date. Our lunch ended with a pearly white CRV 2019 in tow, who cares about food ? More

Fair and ethical dealership Excellent service! I had earlier gone to Victory Honda up the street in San Bruno and felt my intelligence insulted. Kirby allowed me to buy a higher Excellent service! I had earlier gone to Victory Honda up the street in San Bruno and felt my intelligence insulted. Kirby allowed me to buy a higher end version of the car at just around the Kelley's Blue Book fair market buyer's price. More

Expert technicians and staff. Excellent location, amenities including shuttle service. Oliver was my service manager and made sure my car was fixed properly. It was a simple fix an Excellent location, amenities including shuttle service. Oliver was my service manager and made sure my car was fixed properly. It was a simple fix and I enjoyed the waiting area with a quiet place to catch up on email or enjoy a cup of coffee and watch the food Network. The car invoice was easy to read and the staff made the payment process a snap. More

Purchase of a used car My husband and I went to dealership to check out a particular CRV-EX used car. This car was purchased just as we came to look at it. Edmund showed u My husband and I went to dealership to check out a particular CRV-EX used car. This car was purchased just as we came to look at it. Edmund showed us another CRV-AND. The test drive was a pleasure and we ended up making a purchase. We appreciate Edmund' s flexible manner and gracious processing our transaction . Thank you. More

Car won’t cranked Texted Teddy around 8:30 pm about car problem and replied to bring the car in the morning. Just handed the key and left. Texted around 9:00 am defecti Texted Teddy around 8:30 pm about car problem and replied to bring the car in the morning. Just handed the key and left. Texted around 9:00 am defective starter and dead battery plus replacement costs. Gave the go ahead text. Accord was car washed and ready around 1:00 pm. That’s what you call trust. He exceeded as expected. Thank you Teddy more power to you. More

Great service Brian was thorough in explaining what was needed to service my 16 year old Honda Accord. He was very attentive. My experience with the service dept ha Brian was thorough in explaining what was needed to service my 16 year old Honda Accord. He was very attentive. My experience with the service dept has always been top notch. More

Awesome Xavier Contreras he was very nice. He answered all of my questions. And he even had my car washed. Xavier was very friendly and very helpful. Xavier Contreras he was very nice. He answered all of my questions. And he even had my car washed. Xavier was very friendly and very helpful. More

My oil change. Oliver & the staff were excellent help when it came to my oil change. Very polite & easy to talk to. Told me other things that need to be looked at bu Oliver & the staff were excellent help when it came to my oil change. Very polite & easy to talk to. Told me other things that need to be looked at but not to pushy. More

Top Notch bought a used car last year that only found the issue now. Being the used vehicle was bought a year ago, I was concerned about the possible cost to f bought a used car last year that only found the issue now. Being the used vehicle was bought a year ago, I was concerned about the possible cost to fix the problem. Brian took the time to explain everything only with best case scenario and not so much on worse case. Brian reassured me that he will do the best he can. More