Honda of Serramonte

Excellent service Great service and friendly employees! Comfortable waiting lounge with lots of seating options. The bathrooms are clean too. There are also vending mac Great service and friendly employees! Comfortable waiting lounge with lots of seating options. The bathrooms are clean too. There are also vending machines with snacks More

Thomas did everything we asked ... and more Thomas was/is courteous, friendly, polite and knowledgeable. We were rushing to purchase a car because we had just went through being rear-ended. He Thomas was/is courteous, friendly, polite and knowledgeable. We were rushing to purchase a car because we had just went through being rear-ended. He helped us through a long process with minimum discomfort. More

Jeric really helped me on my first visit On my first service visit ... after a year of ownership ... I needed help in understanding the process. Jeric took control and led me through the step On my first service visit ... after a year of ownership ... I needed help in understanding the process. Jeric took control and led me through the steps. He was knowledgeable and courteous. I certainly will use his services on my next trip to Honda of Serramonte. More

I give the service a 5 stars for all around. I were going I give the service a 5 stars for all around. I were going to toll my car after hour to another Honda service in the City but they close after 7pm. I give the service a 5 stars for all around. I were going to toll my car after hour to another Honda service in the City but they close after 7pm. This Honda dealer in Colma is open late and has a key drop off box which is very convenience. The service adviser Zeric call the next day to let me know that he will have the technician diagnostic the car and let me know problem , soon enough he call back and went over detail of whats need to be and the price is reasonable too. PLus he gave a 10% discount I will definitely will ask for Zeric for the next service ! The coffer machine in the waiting room is a plus . I bet they also have donuts give out in the morning too. More

Excellent service . Friendly service advisor you don’t need to wait too long always on time.consistent .you can rely on him you can trust him . need to wait too long always on time.consistent .you can rely on him you can trust him . More

No Worries at Honda of Serramonte Service team is excellent here. It starts with Darrell Wilson, the advisor. Very personable and professional. Noted my mysterious 'noise', and genera Service team is excellent here. It starts with Darrell Wilson, the advisor. Very personable and professional. Noted my mysterious 'noise', and general service requests. When I picked up the car, the noise was explained and I was on my way. I have been coming to this dealer for service since I bought the car in 2008, and have confidence in their performance, which helps keep my car on the road, 212,000 and counting. Darrell Wilson is the best! More

Excellent customer services! Eric T was the adviser who helped me on my visit. Great communication, to the point with the issue and no xx; just facts and suggestions, and no sale Eric T was the adviser who helped me on my visit. Great communication, to the point with the issue and no xx; just facts and suggestions, and no sales pitch. Great customer services! More

Excellent Service by Eric Tom I just bought a 2019 Odyssey. It had an intermittent rattle noise on the left driver side only happens on high speed and going over a small bump. Expl I just bought a 2019 Odyssey. It had an intermittent rattle noise on the left driver side only happens on high speed and going over a small bump. Explained to Eric Tom, he understood my concerns and set me up with an experience mechanic to look at this as its not a straight forward issue. Luckily the mechanic did not have to do much and identified as a lose driver side door panel. It is fixed now. Throughout the process Eric Tom is very polite, explained the process clearly, and called me right away when it is fixed. I am so impressed I went back to him to install Roof rails and Visors. Again, very satisfied, with the busy schedule the service dept is facing Eric Tom came out on top and accommodated to make it all work out. I would definitely recommend Eric Tom! More

Steven Li - smooth and easy experience I purchased a 2019 Odyssey from Steven Li in late August. I had met him a couple years ago. I have had many dealership experience in the past whether I purchased a 2019 Odyssey from Steven Li in late August. I had met him a couple years ago. I have had many dealership experience in the past whether its buying for myself and accompanying friends. I understood the process, and did my research. He was very straight forward when I met him 2 years ago and as well as this time. I had a price in mind to work with, he showed and explained to me what he can do. The whole experience turned out to be very respectable, both sides of us worked to get the deal done and time is not wasted. He did not pressure me, or make any of the sales pressuring tactics. This was one of the simpler transactions I had experienced. He also followed up with me a week later too. I would definitely recommend Steven Li, a very professional easy going Sales Manager. More

Fast Service AC was not working so I brought my civic in for service. I was helped by Oliver Velasquez and he was very friendly and got the part ordered and car fi AC was not working so I brought my civic in for service. I was helped by Oliver Velasquez and he was very friendly and got the part ordered and car fixed extremely fast. More