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Honda of Serramonte
Colma, CA
979 Reviews
At Honda of Serramonte we strive to maintain a complete inventory of new Honda vehicles. We are the Bay Area Honda car dealership that will make the car buying experience as simple as possible. We will work with you and your credit situation to find the perfect auto loan or Honda lease to fit your budget. To learn more about purchasing, financing, or leasing a new Honda in the San Francisco Bay and Colma, CA region, contact Honda of Serramonte today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 979 reviews
October 24, 2019
Horrible Expiernce!!!! Horrible Experience!! They posted a Mercedes Benz s550 on their site and the next day I contacted ZAHI ABUKHADER about it because it was exactly what Horrible Experience!! They posted a Mercedes Benz s550 on their site and the next day I contacted ZAHI ABUKHADER about it because it was exactly what I was looking for. He said it was still there so we drove the next day after it was posted… which was a 3 hour drive on a Saturday to go and look at it. We spent 2 hours talking about it and looking at everything, test driving etc. There were some things that needed to be done to the car before it was ready to go and we were fine with that because ZAHI ABUKHADER had promised that it was going to be held for us while it was being detailed and repaired. ZAHI ABUKHADER promised us about 10 times over the course of our visit in person that it was going to be fixed throughout the week and he would keep us updated on it daily. We left the dealership with confidence in ZAHI ABUKHADER because he had told us many times he would hold it and that even if somebody else came to look at it we would be the first to know and be able to say we want it so they couldn’t sell it to anybody else. Eventually, we finished talking and left the dealership with confidence and planning on coming back the following weekend because that is when ZAHI ABUKHADER told us it would be done. ZAHI ABUKHADER then told me on Tuesday that it was going to be sent out to the specialist the next morning to get everything finalized and wrapped up. Sadly, that was never the case and he sent us a message the next day at night saying it was sold when that morning it was supposed to be sent out to the specialist and that he had no control because another one of his co workers sold it. All the promises he had made and trust he earned was then instantly lost. Not only did he lie about holding it but then we went ahead and contacted the General Manager and he told us ZAHI ABUKHADER was the one who sold it. He lied multiple times in person and over the phone! Never in my life have I experienced such an unprofessional and unclassy salesman! I can’t believe I’m writing such a horrible review when Saturday all I had to say about this dealership was positive. Purchased from many different dealerships in my life and this one was truly the worst and most disappointing by far! Wish there was a button for a ZERO star because I do not even think ONE star is worthy. More
by Shawn Randhawa
Employees Worked With
Zahi Abukhader , Zahi Abukhader
October 24, 2019
Very Good I find that the technicians are very helpful and professional and answer all of my questions. I like that the waiting area is comfortable and the tec I find that the technicians are very helpful and professional and answer all of my questions. I like that the waiting area is comfortable and the technician keeps me informed of the progress. More
by Honda Customer
Employees Worked With
Xavier Contreras, Teddy Mui
October 23, 2019
Check on car's features I needed to verify that everything is in working order as it is a recently leased car and I don't drive the mileage to require more frequent service c I needed to verify that everything is in working order as it is a recently leased car and I don't drive the mileage to require more frequent service checks. Service was excellent and I was felt to more comfortable in that I will bring car in every 3 months if I don't need service before then. More
by ally
Employees Worked With
Darrell Wilson
October 22, 2019
Consistent top notch care I have been a customer for many years, and the one constant, is their consistency with my care. This last visit was as a walk in, expecting to vest th I have been a customer for many years, and the one constant, is their consistency with my care. This last visit was as a walk in, expecting to vest the morning waiting, yet in a hour and a half I'm driving off satisfied with the service. More
by the real mccoy
Employees Worked With
darrell and Zahi
October 19, 2019
First service Very prompt and knowledgeable. Explained what they were going to and then confirmed it was done and everything was in good order. Explained what servi Very prompt and knowledgeable. Explained what they were going to and then confirmed it was done and everything was in good order. Explained what services would be next and the timing of them. Very courteous and professional. More
by Peteski
Employees Worked With
Xavier Contreras
October 18, 2019
Great service, great communications! It was busy on a Tuesday morning, the line was almost out onto the street. But I was still greeted right away and was told my service adviser will be It was busy on a Tuesday morning, the line was almost out onto the street. But I was still greeted right away and was told my service adviser will be with me shortly. Eric Chau was friendly and professional. He knew exactly what my car needed and I was out of there in 15 minutes. He gave me an update of the progress and my car was ready on time as promised. I will definitely bring my car back for service in the future! More
by Patrick
Employees Worked With
Eric Chau
October 17, 2019
Recall and service Xavier had pinpointed the car problem which made me feel comfortable, I got back my car about 2hrs, so far no light on the dashboard again. Xavier had pinpointed the car problem which made me feel comfortable, I got back my car about 2hrs, so far no light on the dashboard again. More
by Kevin
Employees Worked With
Xavier Contreras
October 16, 2019
Great Dealership! I decided on my first Honda purchase with Serramonte Honda. The sales person Ken Lao was very patient and willing to satisfy all of my questions and i I decided on my first Honda purchase with Serramonte Honda. The sales person Ken Lao was very patient and willing to satisfy all of my questions and inquiries. The deal, rate and overall experience was exceptional great. ⭐️⭐️⭐️⭐️⭐️ Thanks Ken Lao! More
by Mr. RC
Employees Worked With
Ken Lao
October 14, 2019
Great staff As usual, great service from all. Worked with Teddy before and have had excellent service. Great amenities if you have to wait. Convenient and accessi As usual, great service from all. Worked with Teddy before and have had excellent service. Great amenities if you have to wait. Convenient and accessible location. More
by BlueAngel
Employees Worked With
Teddy Mui
October 14, 2019
Great customer service and amazing deal Very friendly service by Eric, and got everything sorted out with my car. I didn’t have to worry about anything, he took care of everything! Very friendly service by Eric, and got everything sorted out with my car. I didn’t have to worry about anything, he took care of everything! More
by Thecivicguy
Employees Worked With
Eric Tom
