Honda of Serramonte

Two times prior to this service were very bad experiences at this dealership. I waited for hours without any communication. No body would take my calls for shuttle service. No body would pick up, very unpro at this dealership. I waited for hours without any communication. No body would take my calls for shuttle service. No body would pick up, very unprofesional. But I had a good experience with Radley this time so I give HIM 5 stars. More

They have awesome customer service. It was fast I was in and out. I talked to Edmund Zabarte on the phone and he set me with an appointment and answered all my questions. When I arrived I worked with Steven and out. I talked to Edmund Zabarte on the phone and he set me with an appointment and answered all my questions. When I arrived I worked with Steven Lee and he was very helpful. I have bought two cars from Serramonte they are always professional and helpful. More

Good customer service but the waiting time to long , I like to thank Radley Abarrientos taking of customer like me , he is every professional in customer service Thank you like to thank Radley Abarrientos taking of customer like me , he is every professional in customer service Thank you More

I’m very satisfied with the excellent service that I experience with Serramonte Honda on my last car service requested . The service advisor(Bobbie Santos) is so good. He is very knowledgeable, friendly experience with Serramonte Honda on my last car service requested . The service advisor(Bobbie Santos) is so good. He is very knowledgeable, friendly and very courteous especially when I’m asking him about online discount which he took care and he gave it to me. For sure I’ll be back for future services that I needed on my car in Serramonte Honda . More

I love my Honda Civic! ThankYou! The people are very friendly and very nice. I would recommend Serramonte to my friends and family.looking forward to do business again. friendly and very nice. I would recommend Serramonte to my friends and family.looking forward to do business again. More

Good value Darrell Wilson is always awesome, courteous and pleasant to deal with. I have always found him to be not only be helpful, but good at explaining what Darrell Wilson is always awesome, courteous and pleasant to deal with. I have always found him to be not only be helpful, but good at explaining what to expect. More

Not Bad Sale man and his coworker are very friendly and good communication, but sale man is very busy guys. We had seen he is only one person busy. Overall, Sale man and his coworker are very friendly and good communication, but sale man is very busy guys. We had seen he is only one person busy. Overall, we have good experience in Honda of Serramonte. More

Non Existent customer service will sweep you right out the door. Don’t waste your time! Hands down to the Worst HONDA dealer in CA. the door. Don’t waste your time! Hands down to the Worst HONDA dealer in CA. More

purchasing procedure I signed all the paper work to purchase a 2017 nissan maxima. When I got home and reviewed the paper work there was a contract there I did not sign, f I signed all the paper work to purchase a 2017 nissan maxima. When I got home and reviewed the paper work there was a contract there I did not sign, for $2450. I went back to the dealership to have them correct the problem. The insurance company said honda of serramonte would refund the payment. I am still waiting! Michael Almgren More

Top shelf service! Would recommend for sure@. My girl Ela was the mane factor that sealed the deal for me. Keep doing what your doing! .excellent communication skills Would recommend for sure@. My girl Ela was the mane factor that sealed the deal for me. Keep doing what your doing! .excellent communication skills and new what she was talking about. More