Honda of Serramonte

Xavier from the car repair department was helpful and transparent on what the car needed. He gave me an accurate diagnosis and estimate. He went the extra mile to check and call for a warranty. The car w transparent on what the car needed. He gave me an accurate diagnosis and estimate. He went the extra mile to check and call for a warranty. The car worked perfectly after service. More

new car purchase and trade in Steven and Ken both did a great service, they prepare everything what I want before I came, save me a lot of time, I only spend two hours to compete m Steven and Ken both did a great service, they prepare everything what I want before I came, save me a lot of time, I only spend two hours to compete my purchase include trade in. More

Everyone was cooperative, respectful and professional. My car serviced with a minor issue and was handled within a few hours. I left with a smile. Thanks for everything!👍🏼 car serviced with a minor issue and was handled within a few hours. I left with a smile. Thanks for everything!👍🏼 More

Satisfied and happy client as an owner of a Honda car Overall great maintenance from start to end. Attention to detail; great reporting to inform and explain for the need of work. A well organized operat Overall great maintenance from start to end. Attention to detail; great reporting to inform and explain for the need of work. A well organized operation delivering good work in an efficient manner by well trained staff. One important reason for my being attracted to Honda was the excellence of maintenance service besides the superior performance of the car. More

Thanks Darrel for your continued help! Your always following up and helping me and others even when it’s busy or late your taking care of Bussiness! following up and helping me and others even when it’s busy or late your taking care of Bussiness! More

Due to Covid19, there was a delay in reaching to us customers, but the staff was apologetic, very friendly, and attentive which made the experience non-stressful. customers, but the staff was apologetic, very friendly, and attentive which made the experience non-stressful. More

I had to wait for about 1 hour even I have an appointment with Darell (was not in) because they short staff. Disappointed and frustrated with Darell (was not in) because they short staff. Disappointed and frustrated More

I made a 9 AM appointment for an oil change and after an hour I got my car back.they observed social distancing and even sanitized the driver’s section. hour I got my car back.they observed social distancing and even sanitized the driver’s section. More

Jerick of service advisor is great! So kind and attentive. Love the free wash after service makes customer/s feels more satisfied. Keep it up! attentive. Love the free wash after service makes customer/s feels more satisfied. Keep it up! More

Expensive but good work Service adviser Radley Abarrientos was well mannered, friendly and attentive to my questions. Service was good but i feel overpriced and expensive. I Service adviser Radley Abarrientos was well mannered, friendly and attentive to my questions. Service was good but i feel overpriced and expensive. In the future i will be doing more basic maintenance on my own. Some services like a cabin filter change i feel are grossly overcharged for the time it takes to do the task. I guess if you have no mechanical/maintenance knowledge your at the mercy of the provider. But i would hope you would consider and adjust the charges for all of your services. More