Honda of Serramonte

I had a great experience at Serramonte. We agreed on the price beforehand and I came in and got my car. The whole process was quick and professional. We agreed on the price beforehand and I came in and got my car. The whole process was quick and professional. More

Unprofessional , greedy, and incendiary dealership. Lemon deals and play games since day one. Don’t buy cars from them Lemon deals and play games since day one. Don’t buy cars from them More

Salesman was great, car was near as described so I’m happy enough with that being an out of state buyer. Finance and titling was a nightmare because they sent the title to the wrong finance company and happy enough with that being an out of state buyer. Finance and titling was a nightmare because they sent the title to the wrong finance company and then ghosted me after car was delivered. So for months I had no title or lead to where the title was or what to do about it. They didn’t return emails, phone calls, front desk always “took a message” after being put on hold, I honestly don’t understand it. Luckily I was able to track down where they sent it and made a case to the banks corporate about what happened and they helped me. But yeah, take some courses on finance and titling if you plan to buy from this dealership that’s ran as if it was a sketchy highway dealer that somehow obtained the name Honda More

Excellent dealer great deal and he explain to us clearly helpful his a good employee helpful his a good employee More

Great place, friendliness, knowledge, and quality are like their symbol. People there are so professional and human at one. Love this place, this peopleand over all love my brand new CR-V! like their symbol. People there are so professional and human at one. Love this place, this peopleand over all love my brand new CR-V! More

Never going back the whole time it seemed like no one wanted to talk to me the used car I went to go see still had a bunch of stickers stuck to the trunk and they offered me $7,000 less then every other wanted to talk to me the used car I went to go see still had a bunch of stickers stuck to the trunk and they offered me $7,000 less then every other dealer I talked to. The treating me like I don’t matter because it’s covid times and who needs good business practices someone else will buy the car More

Kamhap Lao is an excellent help finding us the right vehicle for my family and budget!!! vehicle for my family and budget!!! More

Although this place is super busy they still have good customer service which I really like. customer service which I really like. More

Good customer service, communication, and able to work with the customer. Was able to find our car at a fair price. with the customer. Was able to find our car at a fair price. More

Nelson quickly built a rapport and within minutes showed an SUV that met all my needs. an SUV that met all my needs. More