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Honda of Serramonte

Colma, CA

Overview
Reviews
Vehicles
4.7
1,071 Reviews
At Honda of Serramonte we strive to maintain a complete inventory of new Honda vehicles. We are the Bay Area Honda car dealership that will make the car buying experience as simple as possible. We will work with you and your credit situation to find the perfect auto loan or Honda lease to fit your budget. To learn more about purchasing, financing, or leasing a new Honda in the San Francisco Bay and Colma, CA region, contact Honda of Serramonte today.
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485 Serramonte Blvd

Colma, CA

94014

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Showing 1,071 reviews

July 27, 2022

They changed the price when I get to the dealership from the price they gave on the phone. More

by Cagdas kirmizi
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t remember his name
Report | Print
Aug 03, 2022 -

Honda of Serramonte responded

Cagdas, we truly appreciate your honest feedback. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (855) 983-9852 so we can work towards a resolution. We look forward to hearing from you.

July 22, 2022

Kirby and Giann was awesome. They went out of their way to make the transaction happen. Would recommend! Thank you More

by muzetek
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yang Wang, Giann De Castro, Kirby Navarro
Report | Print
Jul 27, 2022 -

Honda of Serramonte responded

Hello Muzetek, we appreciate you taking the time to leave us this feedback.

July 17, 2022

Clean atmosphere and looks inviting as we enter the door. The two people that helped us ( Edmund & Melesete) were very helpful in answering our questions and very thorough in explaining what we wanted to kno More

by lynguiang
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melesete Pohahau-Kupu, Edmund Zabarte
Report | Print
Jul 19, 2022 -

Honda of Serramonte responded

Lynguiang, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Honda of Serramonte. We hope to see you soon!

July 14, 2022

Definitely by far, the worst dealership i been, the GM is so disrespectful , i have a problem whit my purchase and the bank wasn’t able to givme the loan i ask so, this guys get mat because they just want s More

by alejandroxiudzib
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steven Li, Ken Luk, Andrew Saechao
Report | Print
Jul 21, 2022 -

Honda of Serramonte responded

Thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (855) 983-9852 so we can work towards a resolution. We look forward to hearing from you.

Jul 21, 2022 -

alejandroxiudzib responded

Contact you? Already waisted 2 full days when i was at the dealer trying to make a deal, after that I spend another 5 days waiting for my refaund check of my down payment . On top of that you asking to me I keep spending my time calling you guys? Nop! Is not going to happen! You guys givme a really bad experience!

July 05, 2022

Very accommodating, excellent customer service and teamwork of Ela and Eric thank you guys you were there for me every step of the way. More

by Larry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yang Wang, Constance Liang, Ela Garon, Eric Wu
Report | Print
Jul 07, 2022 -

Honda of Serramonte responded

Larry, we are glad we could help! We hope to see you soon!

June 04, 2022

Had a good experience. Was able to talk with Nelson on the phone and everything went very smooth. More

by Jackie.lagomarsino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Constance Liang, Nelson Tam
Report | Print
Jun 07, 2022 -

Honda of Serramonte responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 31, 2022

They were all very helpful and accommodating. We were pleased with the attention to detail. More

by Dulce
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Ngan, Nelson Tam
Report | Print
Jun 02, 2022 -

Honda of Serramonte responded

Dulce, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 15, 2022

Representatives not being honest with the condition of the car purchased. Several defects were detected. More

by charlesmalabed
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ela Garon
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May 17, 2022 -

charlesmalabed responded

Very unprofessional!

April 23, 2022

Great communication and amazing customer service! The team that helped me did an amazing job at helping me buy the car that suits me! More

by annaa_
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monsour, Alina, Steven Li, Giann De Castro
Report | Print
Apr 29, 2022 -

Honda of Serramonte responded

Thank you for sharing your positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

April 13, 2022

Car prices are crazy now, but their's were the best I could find. There were no surprises. Everyone was extremely nice. Definitely an unexpectedly easy car-buying experience. Highly recommend. I al More

by John
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Ngo was also very helpful, Aung Than, Edmund Zabarte
Report | Print
Apr 15, 2022 -

Honda of Serramonte responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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