Honda of Serramonte

We are Costco customers and we got their members pricing on the vehicle. Only glitch was the finance guy not giving us the Costco pricing on the extra coverage we got. Once he was made aware he fixed prompt on the vehicle. Only glitch was the finance guy not giving us the Costco pricing on the extra coverage we got. Once he was made aware he fixed promptly. 2nd car I’ve purchased as a Costco member and it is my preferred way to buy a car More

I came to Honda of Serramonte to looking for a van because I was looking for a family car. Nelson is the representative that helped me find the right van for me. I received excellent customer service because I was looking for a family car. Nelson is the representative that helped me find the right van for me. I received excellent customer service from him and everyone else involved that helped me get the perfect van for me and my family. More

No hidden fees, straight forward with the purchase of a new 1015 Honda CRV. Will be back again and refer others too. new 1015 Honda CRV. Will be back again and refer others too. More

Very helpful and direct. I like that dealership is trying to meet the needs of the customer's purchasing options and trying to find a middle point that both can agree on. I like that dealership is trying to meet the needs of the customer's purchasing options and trying to find a middle point that both can agree on. More

Service was nice however the time it took to finally finished was a lot. I was there for almost 5 hours. The vehicle I initially wanted was sold which I wasn’t aware of as the guy I’ve been in communica finished was a lot. I was there for almost 5 hours. The vehicle I initially wanted was sold which I wasn’t aware of as the guy I’ve been in communication with was off today; overall I’m okay with the vehicle I received however I hope to trade it in for the vehicle I really want within the next year. Also be careful and ask about the additional fees that are not listed on the website or other vendors who promote for them. More

Had the make, model, year and color of the vehicle we were looking for. Authorized Costco dealer. were looking for. Authorized Costco dealer. More

We’ve had a great experienced as a loyal customer of Honda, from sales persons and the finance they are competent to explain almost everything for personal responsibility and driving a brand new prologu Honda, from sales persons and the finance they are competent to explain almost everything for personal responsibility and driving a brand new prologue EV car. More

Friendly and they welcome each costumers warm. ...ask questions and they will answer you right away ...ask questions and they will answer you right away More

Nelson was amazing. I would shop with you again. Great service, efficient and informative , a great experience I would shop with you again. Great service, efficient and informative , a great experience More

Honda of Serramonte provided the most professional, expedient service I've had while purchasing a new vehicle. From the salesman to the finance manager, all fantastic. expedient service I've had while purchasing a new vehicle. From the salesman to the finance manager, all fantastic. More