Honda of Serramonte

I would like to thank Jerome Mercado and all of the team over at the Honda serramonte dealership for their exceptional guest services , NO hassle and reliable , honest and work with integrity. I would defi over at the Honda serramonte dealership for their exceptional guest services , NO hassle and reliable , honest and work with integrity. I would definitely recommend this dealership to anyone and once again I want to thank management and everyone who made this possible for me , thank you! More

Awesome customer service and very full service dealership. Don’t hesitate to get your new or used car there!! dealership. Don’t hesitate to get your new or used car there!! More

The transaction was efficient and professional. After the purchase, I discovered unreported damage that I had to fix. I reported the damage to the dealership who did not respond. There was a bait a After the purchase, I discovered unreported damage that I had to fix. I reported the damage to the dealership who did not respond. There was a bait and switch on the loan rate as well that they pulled on me very late in the transaction process. It was dishonest. More

Salesman Abbas did an excellent job in buying process and he deserves 10 points. Thank you he deserves 10 points. Thank you More

My Subaru forester is acutally well maintained and very reliable for daily driving without potential issues. The dealer truley sold me a excellent used car. reliable for daily driving without potential issues. The dealer truley sold me a excellent used car. More

Serramonte honda was tge most helpful and knowledgeable dealer in my car buying process . I visited 8 different dealerships in my car buy venture and Jackson at serramonte gonda was not only attentive dealer in my car buying process . I visited 8 different dealerships in my car buy venture and Jackson at serramonte gonda was not only attentive to my buying needs but easy to work with to get the deal I wanted More

Thank you for your great service especially to Gavin who helped us purchase the car that we wanted helped us purchase the car that we wanted More

Overall Honda of Serrramonte was okay. Daisy was great and removed junk security fees. The sales manager Matt berated me for not buying extended warranty and told me to remember his face w Daisy was great and removed junk security fees. The sales manager Matt berated me for not buying extended warranty and told me to remember his face when my car breaks down eventually... which I found very rude and somewhat odd. More

I negotiated and purchased the vehicle completely online, that was a battle from the start. The correspondence was terrible, long long delays between emails. Not much better via the phone either. I asked to that was a battle from the start. The correspondence was terrible, long long delays between emails. Not much better via the phone either. I asked to speak to the GM and explained my complaint, I explained that I would get better response if I was standing in front of him and he agreed, but he said he needed to run a business. My response was, isn’t online sales part of your business??? Poor poor online service. When I flew up to your location the service was much better, but maybe it was because of all of my complaining. Call me if you want a better explanation! Cliff 818 262-4832 More

Most patient car salesman I have ever met. Deserves the money he made from this sale. Deserves the money he made from this sale. More