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Honda of Serramonte
Colma, CA
1,065 Reviews
At Honda of Serramonte we strive to maintain a complete inventory of new Honda vehicles. We are the Bay Area Honda car dealership that will make the car buying experience as simple as possible. We will work with you and your credit situation to find the perfect auto loan or Honda lease to fit your budget. To learn more about purchasing, financing, or leasing a new Honda in the San Francisco Bay and Colma, CA region, contact Honda of Serramonte today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 1,065 reviews
July 19, 2016
delayed payoff I bought a corolla last 6/21/16 traded in my car which they sold already the payoff still unpaid up to now stiil im paying the monthly terrible experi I bought a corolla last 6/21/16 traded in my car which they sold already the payoff still unpaid up to now stiil im paying the monthly terrible experience..been calling them nobody return my call More
by pissedcustomer
Employees Worked With
david wong, shane
June 28, 2016
Horrible Reception Staff and Service Staff, GM of Dealership Bought a brand new 2016 Honda Civic, only to find out it has rattling issues with the rear when music is played. I brought it in for service, and the Bought a brand new 2016 Honda Civic, only to find out it has rattling issues with the rear when music is played. I brought it in for service, and the service advisor (clearly not someone fully trained in this industry) told me theres nothing that could be done. I tried contacting the GM of the dealership only to be ignored several times with my concerns. I'm going to keep bringing it back and possibly file a lemon law claim. The 2 heavy latina receptionist for service are also very dismissive and should be working at a prison instead of in the "customer service" department. More
by hondastinksofshiet
Employees Worked With
Darrell, Two out of shape Latina women
January 31, 2016
The worst 10 minute dealer experience. Came in looking to purchase a used car that has been sitting on their lot for a good month and a half.. Last visit, manager offers us a price a bit ou Came in looking to purchase a used car that has been sitting on their lot for a good month and a half.. Last visit, manager offers us a price a bit out of our budget with tax & licensing. Then today's visit, we noticed that the car's price has dropped about $1000, and decided to come in looking to take the car home. Unbelievably, they offer us close to $2000 more than what the manager has priced us at from our last visit. All i can say is that they are playing games, and by far the worst dealer experience ever. We felt disrespected. I wouldn't recommend this dealer. More
by Futura16
Employees Worked With
Omar
April 14, 2014
The worst ..Rude and sarcastic employees This dealership was convenient to where I worked , so went there to purchase a car .. Unbelievably horrible experience . It was impossible to get them This dealership was convenient to where I worked , so went there to purchase a car .. Unbelievably horrible experience . It was impossible to get them to answer any questions about the car and its features . They lied about the Bluebook value among other things ( they showed me a sheet They had made up that looked like a Bluebook print out ) As to customer service , it was missing . They acted as if they were doing me a big favor selling me a car and talked to me like I was an idiot ( yes I'll admit to being dumb for not leaving immediately ) they would not let up on trying to get me to buy add ons , and did not even say thank you or congratulations for buying a car . AVOID this place ! More
by Kiimhaueter
Employees Worked With
Jim NGO. Mellie finance people
