Honda of Seattle

This was my first experience with Honda of Seattle. I was very impressed by the overall facility and state of the art service department. All of the staff that we encountered were very pleasant and helpful. very impressed by the overall facility and state of the art service department. All of the staff that we encountered were very pleasant and helpful. Special shout out to Chris "CJ" Berg who made the sales experience very easy and painless for us. I highly recommend this dealership if you're in the market for a quality vehicle. More

Excellent - thanks to my sales representative, CJ Berg. Chris 'CJ' Berg made the sales process easy. Met my expectations and beyond ---- delivered the Honda to Portland, Oregon, then spent time to explain Chris 'CJ' Berg made the sales process easy. Met my expectations and beyond ---- delivered the Honda to Portland, Oregon, then spent time to explain and orient me to the new vehicle and the advanced electronics. More

Great deal & service Steven Paredes Got a used car from Honda of Seattle, very pleasant experience with no haggle pricing. Steven Paredes in sales was super helpful and explained all the Got a used car from Honda of Seattle, very pleasant experience with no haggle pricing. Steven Paredes in sales was super helpful and explained all the details in an easygoing way, it really felt like he was there to help us be sure we got what we wanted. Great price too. Recommended More

Left Burien Honda due to general unpleasant "handling" by Costco Auto Program rep "C" in their showroom. I called Seattle Honda and Steven Paredes told me of their one fair price no haggle terms. He rep by Costco Auto Program rep "C" in their showroom. I called Seattle Honda and Steven Paredes told me of their one fair price no haggle terms. He repeated to me the exact way we were handled by the 1st dealer and assured us that their way was better. He was 100% correct. He got us a trade-in price and a new Honda Fit in a couple of hours easy peasy and was very professional and fun to deal with. Everyone there was easy to work with and quite pleasant. The price was very competitive with the other dealer with none of the lack of attention that dealer #1 specialized in. Every time we needed an answer to anything ,Steven was right there to help. We would buy another car here anytime again. Steven is one very nice guy and he falls over backwards to please More

I do not recommend Honda of Seattle for any car needs. I was a loyal customer of nearly 5 years and used to speak highly of this dealership. I purchased from them a new Honda Fit in 2015 and have taken my c was a loyal customer of nearly 5 years and used to speak highly of this dealership. I purchased from them a new Honda Fit in 2015 and have taken my car back here for many services such as oil changes, new battery, brakes, tires, etc. I relied and trusted them to make sure my vehicle was always taken care of, and expected that they would provide full transparency if my car needed any attention. This was a big mistake. I did not go to school for automotive repair, I have minimal knowledge of cars, this is why I bought a new car and always returned to the dealership so I may pay the "experts" to care for my car. My transmission blew out at the end of 2019 at 111k miles. My warranty ended at 100k miles. Although I don't know much about cars, I consider myself a very responsible person, so how was this possible? The dealership told me it was my fault that the transmission failed because I didn't change the transmission fluid. I didn't even know that was a thing! Why didn't they tell me to change the transmission fluid? They said they did. I reread all my service receipts, one in particular from December 2018. It says "B13 Service declined." What is a B13 service? No one told me, the service technician at the time didn't explain what it was. There's no explanation of what that service is on the receipt. Apparently it means transmission fluid change, is what the dealership told me AFTER my transmission blew out a year later. I would've thought the expert service technicians would explain "hey, when's the last time you changed your transmission fluid? We recommend you do that now, or your transmission might fail down the line." But no, this is not how dealerships make money. It would be easier to NOT explain to a gullible and naive, yet loyal customer what a coded number service means. They offered me a remanufactured transmission, quoted at $5900 +tax as a thanks for all the years of loyalty and purchasing a new car from them. Very irresponsible and dishonest business policy, and I would hate for someone else to have to go through this. I purchased a used transmission from AAMCO for $2900, and remain very disturbed and frustrated at Honda of Seattle for their lack of accountability. More

Desperate to Make a Sale Went to Honda of Seattle With the full intent to purchase a new car and was greeted by Gareth. Really like that all prices are on the windshield of e Went to Honda of Seattle With the full intent to purchase a new car and was greeted by Gareth. Really like that all prices are on the windshield of every car. I was very upfront that I was looking and trying to decide what to buy and do not like being pressured to buy. I was very specific that if I selected to buy a Honda Gareth would be my salesperson. After visiting I have received numerous emails, text messages, phone calls from Gareth wanting to sell me a car. This high pressure follow up has made me decide to go elsewhere to purchase a Honda! More

Great Honda Service Center I have been taking my Honda to Honda of Seattle’s service center for years and have always appreciated their great customer service and excellent car I have been taking my Honda to Honda of Seattle’s service center for years and have always appreciated their great customer service and excellent car service. Yesterday’s service was perfect as always More

These folks honestly care about customers I just bought a car here and was blown away by how they smoothed over a few bumps for me, made everything super easy and made me believe they put the I just bought a car here and was blown away by how they smoothed over a few bumps for me, made everything super easy and made me believe they put the customer first. You've got a new lifetime customer here. Excellent experience. More

FANTASTIC! 10 Stars! If I could give more stars, I would. I worked with Timur and he was AWESOME. They are building relationships there - not trying to take you for a ri If I could give more stars, I would. I worked with Timur and he was AWESOME. They are building relationships there - not trying to take you for a ride and get you to buy more stuff. If you want to be treated with respect and get good value, definitely buy here! I did not feel pressured at all and got some great advice on resale value and colors, etc. No pressure on warranties or accessories - and Timur actually told me I DIDN'T need one accessory I was thinking of getting. I will refer all my friends and family to Honda of Seattle and Timur. He made it painless and a fun and great experience - something rarely said about car dealerships! Plus, everyone else was super friendly. (A bonus!) More

Great Staff! I would definitely recommend Honda of Seattle as their staff made me feel at home! I trust that they have my best intentions at heart, and truly care I would definitely recommend Honda of Seattle as their staff made me feel at home! I trust that they have my best intentions at heart, and truly care about me and my car needs. The service department as a whole is very attentive and helpful with any questions that I have. I'm happy to see women in the workforce to talk to also! More