Honda of Seattle
Seattle, WA
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I always felt like buying a car is whole day cumbersome affair but my experience with Honda of Seattle was great. CJ was great in communicating and very responsive to my querries. Their service was very ef affair but my experience with Honda of Seattle was great. CJ was great in communicating and very responsive to my querries. Their service was very efficient too! More
Really good experience. I like that they don't add a second sticker and they are very fair. If you go here to look/buy, please ask for Toni. She was awesome to work with I like that they don't add a second sticker and they are very fair. If you go here to look/buy, please ask for Toni. She was awesome to work with. I've get a car every two years (for the past 34 years) and she provided the best experience I've ever had. Thank you Toni! More
I recently purchased a used vehicle from the folks at Honda of Seattle and cannot speak highly enough of their team, and in particular my salesman, Nariman. Throughout the process, he was helpful and hig Honda of Seattle and cannot speak highly enough of their team, and in particular my salesman, Nariman. Throughout the process, he was helpful and highly informed on both the vehicle and it's history. He was upfront and honest about the car (often hard to find when buying used), and was great about working around my work schedule and tight lunch breaks to make the purchase. When he found one of my kid's toys in my trade-in, he was quick to make sure it got back to me. I was grateful for their up-front pricing and flexibility on the trade-in value on my vehicle. Everyone, down to the front desk staff and finance officer (Justin?) where fantastic to work with. Their full-inspection report and candor left me feeling happy and confident in my new (used) purchase. More
For 4 years I've taken my car here and each time has been horrible. I only took it here because I made the mistake of buying a maintenance agreement. Way too many problems to list. multiple times they've tri horrible. I only took it here because I made the mistake of buying a maintenance agreement. Way too many problems to list. multiple times they've tried to charge me for work that was covered under maintenance and warranty coverage. I had to dispute it and they came back with oopsie that's covered. they also tried to say that something was under warranty but I would have to pay for the alignment due to the warranty fix. yet another , oh looks like thats covered. appointment times mean nothing. I told the person on the phone why I was bringing it in. I walked in at my appt and was told they would need it all day.tell people that when they make the appt. takes hours just to do an oil change on a scheduled appt. after blatantly lying about warranty coverage I asked if it was safe to drive my car so I could possibly check with a reputable mechanic and they said they had no way to know if it was safe to drive. they wouldn't tell me if my car was still taken apart. guess where I had to get my car fixed? had the car in for maintenance and then a couple months later major repairs and more maintenance is needed. they didn't say the other maintenance work was needed. another 8 hours sitting in their lobby. 30k miles on a honda bought and maintained by seattle Honda is falling apart. There is zero trust in their absolutely shady service dept More
Best car buying experience ever. So easy. Nora took care of us and answered all our questions. We put a deposit on an Odyssey and paid what we agreed to when we showed up to sign for it. No hard-selling, no of us and answered all our questions. We put a deposit on an Odyssey and paid what we agreed to when we showed up to sign for it. No hard-selling, no games. Couldn't be happier. Sold for msrp, which is unheard of in our area right now for Hondas. They also throw in 2 years of oil changes for free. More
Service department, two staff, both said my 2015 Honda Accord needed to have power steering fluid changed every 3-4 years of 30-60K miles. They insisted this needed to be done and did not know that my ca Accord needed to have power steering fluid changed every 3-4 years of 30-60K miles. They insisted this needed to be done and did not know that my car had an electric power steering system that I confirmed through two other Honda dealers. I would give them zero rating if it was available. More