Honda of Sarasota - Service Center

Navi problem solved I've been trying for months to access an aspect of my navi system on my 2014 Honda Accord hybrid & Michael Malmsbury showed me what to do. He was know I've been trying for months to access an aspect of my navi system on my 2014 Honda Accord hybrid & Michael Malmsbury showed me what to do. He was knowledgeable & accommodating. My husband also has a Wilde Accord hybrid & we're both very happy with the dealership. More

I had the privledge of receiving exceptional customer service from a young lady named Kelly Taylor when I inquired about a service appointment on Saturday, February 02, 2013. I called the Wilde dealershi service from a young lady named Kelly Taylor when I inquired about a service appointment on Saturday, February 02, 2013. I called the Wilde dealership hoping that an appointment would be available last minute - it was not - but the way Ms. Taylor approached my request was exceptional. She nicely and politely indicated that there were no available appointments "that day" but offered a future date - and would I want to be notified of any last minute cancellations - all in an effort to statisfy my original request. I provided a Yes answer to the last minute cancellation request and she verified my phone number. Two hours later Kelly had called back - offering a same day appointment that fit my schedule. Wow - Kelly actually cared and her follow-up and sincere demeanor made my day! When I arrived at the dealership I sought out Sales Professional Jeannie Stathas to tell her of my experience. Jeannie leased me the current Honda I drive and my trust in her business ethics are at pinnacle levels. Jeannie took the time and opportunity to introduce me to Kelly so that I could express my Thanks personally. I also received wonderful treatment from Service Advisors Guy and Gary. My encouragement to Wilde Honda ownership - please take the time to personally acknowledge Kelly Taylor for her professional attitude and approach to customers. The encouragement is not to acknowledge her via phone call or letter - but by approaching her in person and letting her know how important she is to your business. Her influence on customers will bring you new business as well as retaining existing customers. My thanks to Jeannie - another sincere professional that has such a positive impact on your business. I am a big believer in accountability - from the bottom to the top - but also from the top back to the bottom. Wilde Honda's success is determined by the people that make up your organization - not just the ownership. Thank you for what you represent and the professionalism you display - it does make a difference! Marshall Tilley More

I have been using their service department for the last 3-4 years. "Guy" has been my service advisor. I am always impressed by the service I receive: high quality, top-notch service. They are very ethical 3-4 years. "Guy" has been my service advisor. I am always impressed by the service I receive: high quality, top-notch service. They are very ethical: they don't perform nor recommend unnecessary services or parts. They do the repairs as expected and even apply discounts (coupons) without me asking! Very friendly and courteous staff. More

GUY IS ALLWAYS GOING OUT OF HIS WAY TO TAKE CARE OF MY CAR IN A COURTIES AND TIMELY FASHION. ADVISES OF RECOMENDATIONS, HOW TO GET THE MOST OUT OF MY CAR. CAR IN A COURTIES AND TIMELY FASHION. ADVISES OF RECOMENDATIONS, HOW TO GET THE MOST OUT OF MY CAR. More

I am new to the Sarasota area coming from Ft. Myers and I must say the experience I have encountered at Wilde Honda on Tamiami Trail in Sarasota has and continues to be excellent. I have always worked with must say the experience I have encountered at Wilde Honda on Tamiami Trail in Sarasota has and continues to be excellent. I have always worked with Guy in Service and he has always been very honest and forthright when servicing my Honda Civic. I highly recommend this dealership and if I were ever in the market for another car, they are the folks I would go to as I know I would be treated fair, honestly and with respect. GREAT TEAM AT WILDE! Marilyn Kidder More

I have had service done in the past as well as last week, and Scott Davis has always been so helpful and patient, explaining to me what should be done and why. It's nice to know when people actually care abo and Scott Davis has always been so helpful and patient, explaining to me what should be done and why. It's nice to know when people actually care about their customers, I would definitely recommend this dealership and Mr. Davis to anyone who needed help with their vehicle. More

I have given a 5 rating because Honda's service department is a pleasure to do business with. Our family are Honda lovers and have owned/leased 3 Honda Civics, 2 Honda Accords, and 2 Honda CRV's!! department is a pleasure to do business with. Our family are Honda lovers and have owned/leased 3 Honda Civics, 2 Honda Accords, and 2 Honda CRV's!! In the service department, George Cermack took care of my Accord and CRV. He was professional, pleasant, thorough and very knowledgeable and helpful. I had the oil changed in both cars and I did not have a long wait, my cars were clean afterwards and George was friendly and helpful. I will come back and ask for him again. I brought the 2010 Accord in to have scratches removed (it is black, and shows scratches), I asked for George Cermack and he took such good care of my car, it now looks brand new again, no scratches on it at all. Thank you Wilde Honda and thank you George!! More

I have been a loyal customer at Wilde Honda of Sarasota because they work very hard to meet all my needs. I am always greeted fast and with a smile. Guy Worcester is the BEST Service Advisor. He has a grea because they work very hard to meet all my needs. I am always greeted fast and with a smile. Guy Worcester is the BEST Service Advisor. He has a great work ethic and has much integrity. He always explains everything to me and helps me get the best deals for my budget. He really cares about me and my vehicle so I get the safest and most miles out of it. Wilde Honda of Sarasota is a clean and friendly establishment. You will always leave satisfied! More

I have worked for Nissan Headquarters and a Nissan dealership in the past. I've owned different makes of vehicles over the years. This is my first honda i've ever owned and the dealship has been per dealership in the past. I've owned different makes of vehicles over the years. This is my first honda i've ever owned and the dealship has been personal with me, makes me feel like we are friends. I've never had this kind of relationship with a service department or dealship. I am so happy there and have told people about them when they are looking for a vehicle. Great group of people that work for that dealership. More