Honda of San Marcos

Last Minute Service My name is David. I drive my car around 35,000 miles per year for my work. I cannot be without a vehicle. I recently needed service to my Honda Civic My name is David. I drive my car around 35,000 miles per year for my work. I cannot be without a vehicle. I recently needed service to my Honda Civic Si. So I called Honda of San Marcos and spoke with Dusty Barker who is the Service Manager and he was able to repair my problem before the close of business. What makes this story extra special is he didn't even get to start on my car till 5:15pm. One of the Honda Technicians that everyone calls "Willy" stayed to save the day. When people go "Above and Beyond" it means something. I"ve always known Honda is a quality product, now here is a "Quality" dealership you can count on for Sales and Service. More

Timing Belt Seal I recently took my car in for its annual inspection. During that inspection, several issues were found. One of which was a Timing Belt seal leak. A I recently took my car in for its annual inspection. During that inspection, several issues were found. One of which was a Timing Belt seal leak. A year and a half ago my wife and I moved to NC from TX for my job. Before we left I had my car go through Honda's 200,000 mile maintenance and had a Timing belt replaced. For those of you that are not familiar with the replacing of a timing belt, it is not just the belt, but a whole kit including the seals. The total price of the Kit and labor comes out to $900.00. Even though Honda was more costly than other mechanics in the area, I choose to have the work done through Honda of San Marcos because we trusted the "Honda certified maintenance" and also because it was our home dealership. As most of you know, my wife and I are from San Marcos and have very deep roots there. We wanted to make sure that it was done right and that we could rest easy while being away. Within the last year and a half the car was shipped to NC and has been driven to and from work. The mileage at the time of the Timing Belt replacement was 203,609 miles, the mileage now is 213,610 miles. I have logged a total of 10,000 miles since our move. Timing Belts are meant to last 70,000 miles before recommended replacement. At my rate of driving that would have been 10 years. I called the dealership in San Marcos to find out what can be done about the faulty seal. According to the Service Manger there, NOTHING can be done. Honda of San Marcos’ policy is 12 month or 12,000 miles warranty on all works. I find that terribly convenient for Honda because most issues that are not of catastrophic nature are only found during maintenance and inspection. I cannot recommend a dealership that does not stand behind its work or parts. This problem would have not been found if not for the annual 12 month inspection process in NC. We are now out $900.00 that we originally spent with Honda of San Marcos and looking at another $600.00 to have this replaced in NC. More

Dis-Service Department Brought my Acura MDX which is a Honda Pilot in for a front wheel bearing & rear brakes. They used "will fit" parts (non-genuine Honda) and left the w Brought my Acura MDX which is a Honda Pilot in for a front wheel bearing & rear brakes. They used "will fit" parts (non-genuine Honda) and left the warped rotors on. Cost - about $700 and when I picked it up I asked for a wash job & the service writer said they only wash new cars! More

New 2015 Honda CRV Our experience at Honda San Marcus was excellent! Don Peltier helped us get the exact car we wanted. He was thorough and very friendly, completely unl Our experience at Honda San Marcus was excellent! Don Peltier helped us get the exact car we wanted. He was thorough and very friendly, completely unlike other sales people we've dealt with. This was the only dealership that offered all of the information we wanted up front without us asking for it and followed up with phone calls and emails. Plus the prices were comparable with other Honda dealerships. We never felt that he was hiding anything or trying to get us to pay a higher price. Don was the real reason we chose Honda San Marcus over other dealerships; even though they were a lot closer to where we live. Ask for Don Peltier when you go Honda San Marcus, you won't be disappointed! We also can’t thank Teresa in Title/Registration for hanging in there in getting our Disable Vet Plates transferred. She is very nice, polite, and knows her stuff. No matter how difficult the task she comes through! I almost forgot who else offers a Lifetime Powertrain Warranty? More

Fast, Friendly, Impressed I've bought my first Honda at another dealership years ago, and had low expectations going through the process again. I am glad that I chose Honda San I've bought my first Honda at another dealership years ago, and had low expectations going through the process again. I am glad that I chose Honda San Marcos because they set a new bar for new car sales. I wouldn't want to go any where else. From the time I walked in I was greeted with friendly customer service, smooth and quick financing, and exceptional delivery/explanation of my SUV's technology. Great team players! More

worst service manager ever in Honda history Took my car in for a oil leak paid to have it fixed drove 340 miles and oil leak started smelling took to Honda shop in my home town and the same part Took my car in for a oil leak paid to have it fixed drove 340 miles and oil leak started smelling took to Honda shop in my home town and the same part I paid to have fixed was pooring oil out so called sanmacos manager and gm and had to go back and forth for 3 days and at this time of review I have had no car 3 days missed work and to find out I'm just paying for the same repair over after 3 days from service do not get service done at this shop if u drive or live out of this town they will not help you sorry for the review no customer should go threw what I am today and this week More

Price quote for used car. I went to Honda of San Marcos on May 22nd to get a price quote on my 2005 Honda Element,which I bought brand new from same dealership.One of young loo I went to Honda of San Marcos on May 22nd to get a price quote on my 2005 Honda Element,which I bought brand new from same dealership.One of young looking sales person told me that lady in charge of used car dealer will do test drive of my car and will give me a quote in a little while.while I was waiting,he ask me if i am going to sell to or trade today.I told him my wife is out of town and will be back end of the week.he ask me if I will go to any other dealership for price check.In said yes.He went to talk to lady in charge of used car .When he came back he told me they won't be able to give me any quote today and once I am done with other dealerships,bring their quote and then we can give you a quote. I ask for his name card,he said he don't have any.I went to Toyota of San Marcos and ask their used car manager for quote,He did not ask a single question and gave me a quote for sale and trade in value.After that I went to another dealership.They didn't ask me a single question either.Both dealership told me quote is good for 7 days but they will even buy it after 7 days. People working in used car section of Honda Of San Marcos were very unprofessional.i don't think I will ever go back in Honda Of San Marcos again. More

I bought a used car from them, and they did not tell me the car has power lock broken at passenger's side. Updated on 11/27 : They did call me and offered to fix the power locks.I give them credit for tha the car has power lock broken at passenger's side. Updated on 11/27 : They did call me and offered to fix the power locks.I give them credit for that.So far, at least they may not as bad as I thought. More

This was the easiest car buying experiance ever. I sent a quote in and Damon sent me a price right away. It was right at TMV and they also offerred a free warranty. I came to pick up the car two days lat a quote in and Damon sent me a price right away. It was right at TMV and they also offerred a free warranty. I came to pick up the car two days later and it was waiting for me out front and spotless. Andre helped me with the paperwork and I was leaving in about an hour and a half. If you are looking for a vehicle in Central Texas, email Damon Farmer at Honda San Marcos today! More

The dealership did not install 3 of the dealer installed items listed on the window sticker on a new Honda Accord we purchased. They wanted to appease us by giving us some of these, but they (specifically, items listed on the window sticker on a new Honda Accord we purchased. They wanted to appease us by giving us some of these, but they (specifically, the General Manager, Rando Ammons) wanted us to sign away our rights to post our our experience on social media, etc, which we refused to do. Mr. Ammons even accused me of "threatening" his staff when I said I would pursue this legally. For the $1000 or so value, it wasn't worth the time involved for me, since we live 80 miles away from San Marcos. This is all documented in e-mail correspondence with Mr. Ammons and the sales staff. More