Honda of Salem
Salem, OR
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Great Sales Consultant - Jesus Solano We came in because of a vehicle we saw posted online. We were greeted immediately by Jesus, who knew the car we had come to look at and took us there We came in because of a vehicle we saw posted online. We were greeted immediately by Jesus, who knew the car we had come to look at and took us there. He happily showed my wife and kids the waiting area and offered them refreshments, and then he and I went for a test drive. The experience was very positive. Jesus was very knowledgeable and offered to get the answer if he was unsure of a question. He was never pushy for the sale and his primary concern was making sure we got the car wanted/needed so we would be happy with the purchase. He was extremely courteous, and made the overall car buying experience a very positive one. Would highly recommend him to anyone in the market for a vehicle. More
Working with jesus Jesus greeted me and my family he was nice and courteous. We had kids he showed us to the play are and offered us refreshments. He was knowledgeable w Jesus greeted me and my family he was nice and courteous. We had kids he showed us to the play are and offered us refreshments. He was knowledgeable when asked and if he didn't know he did his very best to get us an answer. Overall we had a great experience and I'd definitely buy my next car from Salem honda. More
Great Expertience All the Way Around I stopped by today to get help on a drop-in basis. I had my driver's airbag replaced 2 weeks ago. At that time, I had all the belts replaced on my 2 I stopped by today to get help on a drop-in basis. I had my driver's airbag replaced 2 weeks ago. At that time, I had all the belts replaced on my 2003 Honda Civic. A few days ago one of the new belts developed a high pitch squeal sound when I used my defroster. I was worried when Salem Honda moved from downtown to the new Parkway location recently that the close personal service that I have been used to for 10+ years might change. On both of my recent visits, I was able to get in and out in no time. All the advisors and technicians were very helpful and did a great job of explaining what was happening with my Civic regarding my airbag replacement and fine tuning the noisy belt. Big, big improvement on the waiting area experience! New facility, but the attention to professional details and personal caring are still there. Thanks so much. More
Always great customer service Matt has been there for several years now and has been a wonderful person from the time I call him to when I bring any of my vehicles in for service. Matt has been there for several years now and has been a wonderful person from the time I call him to when I bring any of my vehicles in for service. If it were not for him and his wonderful customer service we may go elsewhere, he is always so helpful and pleasant. More
Always great service I appreciate their timeline matter and being able to transport me to and from my home during the service. I always get the service I come in for and n I appreciate their timeline matter and being able to transport me to and from my home during the service. I always get the service I come in for and never asked to purchase something I don't need. More
Excellent service. Excellent service from this Honda dealership. Always a great experience when we use this service center. Thank you! This is the way businesses should Excellent service from this Honda dealership. Always a great experience when we use this service center. Thank you! This is the way businesses should treat their customers! More
*Best service ever* What a joy working with Eli Gaspar. He made us feel comfortable from the start. The whole team worked really hard to get us more then a wonderful deal What a joy working with Eli Gaspar. He made us feel comfortable from the start. The whole team worked really hard to get us more then a wonderful deal. Making it possible for us to drive off the lot in our new 2015 Honda Accord, something we only dreamed about when we walked in the showroom door. Thank you Eli for making it a wonderful day. More
Recall work for battery alert and an oil change. Mat was very nice to work with and the work was done before the time he had stated, which allowed me to finish my Christmas shopping! Thanks. Mat was very nice to work with and the work was done before the time he had stated, which allowed me to finish my Christmas shopping! Thanks. More
Great buying experience Matthew Rader did a super job of quoting a fair price, answering questions, following up w/o being pushy during my initial contact through internet. Matthew Rader did a super job of quoting a fair price, answering questions, following up w/o being pushy during my initial contact through internet. When we were ready to buy, we made the drive to Salem where Matt greeted us, took us for a test drive, and completed all of the financial details within a couple of hours. Soon, were were on our way back to Portland with our new Honda! More
oil change Work was done fast & excellent. It was done quickly & I got the work done efficiently. Everything was done to my approval. I found a tail light that n Work was done fast & excellent. It was done quickly & I got the work done efficiently. Everything was done to my approval. I found a tail light that needs to be replaced & they will talk to the manager. More